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Windows 7: Problem Event Name: BlueScreen

01 Sep 2013   #1
GottaBeKD182

 
 
Problem Event Name: BlueScreen

I'm having a problem with my computer appearing to shut off and becoming unresponsive.

I usually keep my laptop on most of the time, just shut the lid to turn the screen off. But often times when I re-open it, the screen won't turn back on, and everything becomes unresponsive; until I press the power button at which point it shuts off, and restarts asking me if I'd like to start in safe mode.

Here's the error that comes up once I restart:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 7a
BCP1: FFFFF6FC50090938
BCP2: FFFFFFFFC0000185
BCP3: 0000000056B32880
BCP4: FFFFF8A012127000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\090113-29874-01.dmp
C:\Users\Kyle\AppData\Local\Temp\WER-95082-0.sysdata.xml

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If I need to go and grab those files to help diagnose the problem let me know, and I can. Any suggestions would be fantastic!


My System SpecsSystem Spec
.
01 Sep 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please follow the tutorial fully:
My System SpecsSystem Spec
Reply

 Problem Event Name: BlueScreen




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