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Windows 7: New PC BSOD while playing games

13 Nov 2013   #31
x BlueRobot


BugCheck C4, {91, 2, fffffa8013704060, 0}

*** WARNING: Unable to verify timestamp for kltdi.sys
*** ERROR: Module load completed but symbols could not be loaded for kltdi.sys
Probably caused by : tdx.sys ( tdx!TdxSendConnection+252 )
2: kd> lmvm kltdi
start             end                 module name
fffff880`00c00000 fffff880`00c10000   kltdi    T (no symbols)           
    Loaded symbol image file: kltdi.sys
    Image path: \SystemRoot\system32\DRIVERS\kltdi.sys
    Image name: kltdi.sys
    Timestamp:        Fri Sep 14 10:09:06 2012 (5052F432)
    CheckSum:         00014FCD
    ImageSize:        00010000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Kaspersky Network filtering component driver seems to be causing problems, please remove the associated program using the Kaspersky Removal Tool.

Specifically, the bugcheck indicates that the driver has attempted to expand the stack in a unsupported manner, even though KeExpandKernelStackAndCalloutEx was called, maybe the Wait parameter wasn't set to false, and the function was then called. This routine may only be called at IRQL Level 2, if the Wait parameter is false.

2: kd> !irql
Debugger saved IRQL for processor 0x2 -- 2 (DISPATCH_LEVEL)

2: kd> k
Child-SP          RetAddr           Call Site
fffff8a0`0e30a758 fffff800`032d6193 nt!KeBugCheckEx
fffff8a0`0e30a760 fffff880`0223e90f nt! ?? ::FNODOBFM::`string'+0x1e163
fffff8a0`0e30a840 fffff880`0225d4aa tcpip!IppLoopbackEnqueue+0x22f
fffff8a0`0e30a8f0 fffff880`0225ebd5 tcpip!IppDispatchSendPacketHelper+0x38a
fffff8a0`0e30a9b0 fffff880`0225de5e tcpip!IppPacketizeDatagrams+0x2d5
fffff8a0`0e30aad0 fffff880`0226077e tcpip!IppSendDatagramsCommon+0x87e
fffff8a0`0e30ac70 fffff880`02268a8d tcpip!IpNlpSendDatagrams+0x3e
fffff8a0`0e30acb0 fffff880`02269430 tcpip!TcpTcbSend+0x6ad
fffff8a0`0e30af30 fffff880`02268188 tcpip!TcpEnqueueTcbSendOlmNotifySendComplete+0xa0
fffff8a0`0e30af60 fffff880`0226834b tcpip!TcpEnqueueTcbSend+0x258
fffff8a0`0e30b010 fffff800`03283878 tcpip!TcpTlConnectionSendCalloutRoutine+0x1b
fffff8a0`0e30b040 fffff880`0226920a nt!KeExpandKernelStackAndCalloutEx+0xd8
fffff8a0`0e30b120 fffff880`00dcee72 tcpip!TcpTlConnectionSend+0x7a
fffff8a0`0e30b190 fffff880`00dcdbf9 tdx!TdxSendConnection+0x252
fffff8a0`0e30b280 fffff880`00c045ac tdx!TdxTdiDispatchInternalDeviceControl+0x389
fffff8a0`0e30b300 fffffa80`136381a0 kltdi+0x45ac
fffff8a0`0e30b308 00000000`00000000 0xfffffa80`136381a0

My System SpecsSystem Spec
13 Nov 2013   #32

Win 7 Home Premium 64bit

Ok, ran that program and here is what it produced.....not really sure what it means though.
My System SpecsSystem Spec
14 Nov 2013   #33
x BlueRobot


I'm not sure either, I didn't need the log anyhow, is Kaspersky uninstalled now?
My System SpecsSystem Spec

14 Nov 2013   #34

Win 7 Home Premium 64bit

I don't recall ever installing Kaspersky, but I don't see it anywhere.
My System SpecsSystem Spec
14 Nov 2013   #35

Win 7 Home Premium 64bit

guess what???
My System SpecsSystem Spec
15 Nov 2013   #36
x BlueRobot


The drivers are present on your system, so it must have been bundled with a download from somewhere.
My System SpecsSystem Spec
15 Nov 2013   #37
x BlueRobot


BugCheck 1E, {0, 0, 0, 0}

Probably caused by : iusb3xhc.sys ( iusb3xhc+524eb )
fffff80000b9c508 -- (.exr 0xfffff80000b9c508)
ExceptionAddress: fffff800032a6224 (nt!MmUnlockPages+0x00000000000003b4)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff
It seems the nt!MmUnlockPages function call has caused a access violation, the function call is used to unlock the physical pages described a MDL (Memory Descriptor List). The function call takes one parameter which is a pointer to the MDL. I believe the driver has unlocked pages which do not belong to it, there's no evidence within the raw stack or the call stack to suggest that the physical pages were locked to begin with.

0: kd> lmvm iusb3xhc
start             end                 module name
fffff880`05516000 fffff880`055d9000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    Image name: iusb3xhc.sys
    Timestamp:        Fri Dec 21 14:40:49 2012 (50D474F1)
    CheckSum:         000C0A88
    ImageSize:        000C3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Intel(R) USB 3.0 eXtensible Host Controller Driver seems to be causing problems, please update the driver from here -
My System SpecsSystem Spec
15 Nov 2013   #38

Win 7 Home Premium 64bit

just had another, am updating the intel usb as we speak.
My System SpecsSystem Spec
15 Nov 2013   #39
x BlueRobot


BugCheck A, {fffffa900ddffbc0, 2, 0, fffff80003278504}

Probably caused by : ndis.sys ( ndis!ndisReceiveWorkerThread+1dc )
A simple bugcheck here, a driver has referenced a non-paged pool page, and then attempted to cause a page fault within it at IRQL Level 2.

0: kd> lmvm Rt64win7

start             end                 module name
fffff880`0f200000 fffff880`0f2da000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Tue Aug 27 07:06:06 2013 (521C41CE)
    CheckSum:         000D9BD8
    ImageSize:        000DA000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC driver seems to be causing problems, please update the driver from here - Realtek or roll back a few versions.
My System SpecsSystem Spec
17 Nov 2013   #40

Win 7 Home Premium 64bit

updated realtek...still bsod...each one slightly different.
My System SpecsSystem Spec

 New PC BSOD while playing games

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