New PC BSOD while playing games

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  1. Posts : 34
    Win 7 Home Premium 64bit
    Thread Starter
       #51

    this one was weird, didn't give a reason as to why it was shutting down....no driver listed or anything like that.
      My Computer

  2.    #52

    Code:
    BugCheck 1E, {ffffffffc000001d, fffff8800f1df4e0, 0, 0}
    
    *** WARNING: Unable to verify timestamp for vsdatant.sys
    *** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
    Probably caused by : vsdatant.sys ( vsdatant+15364 )
    Code:
    4: kd> !error ffffffffc000001d
    Error code: (NTSTATUS) 0xc000001d (3221225501) - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.
    The illegal instruction is located here:

    Code:
    fffff880`0f1df4e0 08041e          or      byte ptr [rsi+rbx],al
    So, I'm just going to pull these registers apart, and explain their purpose:

    rsi = is a index register, and is used for string and memory array copying.

    rbx = base pointer for memory access.

    al = I/O port access and interrupt calls.

    Code:
    .cxr 0xfffff8800f1dfc60
    rax=fffff8800f1e0648 rbx=0000000000002e40 rcx=fffff8800f1e0d38
    rdx=fffff8800f1e0e50 rsi=fffffa8010ae7d50 rdi=fffff8800f1e0d38
    rip=fffff88004727364 rsp=fffff8800f1e0640 rbp=fffff8800f1e0e00
     r8=fffff8800f1e0704  r9=0000000000000000 r10=fffff8800471f3a0
    r11=0000000000000002 r12=fffffa8012478100 r13=000000000f616a5f
    r14=fffffa8014afcac0 r15=fffff8800f1e0e50
    iopl=0         nv up ei pl nz ac pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010212
    vsdatant+0x15364:
    fffff880`04727364 ??              ???
    The IOPL has been set to Ring 0, and this determines which code can access the I/O ports, I'm assuming that a driver accessed a I/O Port at the wrong Ring Level.

    Code:
    4: kd> lmvm vsdatant
    
    start             end                 module name
    fffff880`04712000 fffff880`047a6000   vsdatant T (no symbols)           
        Loaded symbol image file: vsdatant.sys
        Image path: \SystemRoot\system32\DRIVERS\vsdatant.sys
        Image name: vsdatant.sys
        Timestamp:        Wed Oct 23 00:54:34 2013 (5267103A)
        CheckSum:         00078467
        ImageSize:        00094000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    The driver is related to Zone Alarm TrueVector Device Driver, I would suggest finding a updated version of the program, or removing the program completely with Zone Alarm Removal Tool.
      My Computer


  3. Posts : 34
    Win 7 Home Premium 64bit
    Thread Starter
       #53

    todays...can you guys suggest a good firewall/anti virus?
      My Computer

  4.    #54

    Windows Firewall, and Microsoft Security Essentials with Malwarebytes (+SuperAntiSpyware).

    There's also no new dump files within the folder, did you have another crash?
      My Computer


  5. Posts : 34
    Win 7 Home Premium 64bit
    Thread Starter
       #55

    todays
      My Computer

  6.    #56

    Code:
    BugCheck A, {fffffaa0129924d0, 2, 0, fffff80003273688}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiDeliverApc+258 )
    The system seems to have crashed, because a APC was sent at IRQL Level 2.

    Code:
    7: kd> knL
     # Child-SP          RetAddr           Call Site
    00 fffff880`0a523648 fffff800`03280169 nt!KeBugCheckEx
    01 fffff880`0a523650 fffff800`0327ede0 nt!KiBugCheckDispatch+0x69
    02 fffff880`0a523790 fffff800`03273688 nt!KiPageFault+0x260
    03 fffff880`0a523920 fffff800`03273a40 nt!KiDeliverApc+0x258
    04 fffff880`0a5239a0 fffff800`0327fef7 nt!KiInitiateUserApc+0x70
    05 fffff880`0a523ae0 00000000`776112fa nt!KiSystemServiceExit+0x9c
    06 00000000`0163f6b8 00000000`00000000 0x776112fa
    Code:
    7: kd> !irql
    Debugger saved IRQL for processor 0x7 -- 2 (DISPATCH_LEVEL)
    Code:
    nt!KiDeliverApc+258
    fffff800`03273688 488b4130        mov     rax,qword ptr [rcx+30h]
    The other bugchecks' stack revealed calls related to USB, what is connected to your USB ports? Updated chipset drivers from the motherboard/model support page?
      My Computer


  7. Posts : 34
    Win 7 Home Premium 64bit
    Thread Starter
       #57

    I have a usb hub connected with a joystick and a headset connected through it. To the pc I have a printer, mouse, keyboard and external hard drive.
      My Computer

  8.    #58

    Try just using the keyboard and mouse with everything else disconnected.

    There doesn't appear to be any new dump files either for some reason. When have the latest BSODs been happening?

    Attachment 295836

    Please check this directory:

    Code:
    C:\Windows\Minidump
      My Computer


  9. Posts : 34
    Win 7 Home Premium 64bit
    Thread Starter
       #59

    there looks like there are reports in this one
      My Computer


  10. Posts : 34
    Win 7 Home Premium 64bit
    Thread Starter
       #60

    I zipped the folder before the program had finished...here is the very last one
      My Computer


 
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