New
#1
New PC BSOD while playing games
Hello all, my son recently ordered a pc from Cyberpower PC (all his friends have them and haven't had problems). Anyways, a little background is in order. We first got the PC about 2 months ago, had it running for about 24 hours (straight) when we experienced our first of many BSODs. They started pointing towards drivers or memory. ran the windows mem test and didn't find anything, so we gave memtest86 a whirl and it too found nothing. Sent the pc back, they changed all 16 gigs of RAM and sent it back. Guess what...still happened...tech support said try taking out the video card and run the games with the onboard video. Still got the BSOD. Back again it goes and they replace the motherboard and ship it back. Works for a few days then we get yet another BSOD...this time I had my son leave it up for me to research. The techs had a beta version of NVIDIA drivers installed. I uninstall them and go with the most recent released drivers (non beta). These BSOD happen mostly when he plays League of Legends, or Saints Row 4. World of Tanks seems to run ok, along with Diablo 3.
My most recent tech support call suggestion is to run it yet again without the vid card (tech guy seems to think vid card memory might be the culprit).
If I did it correctly I attached the Blue screen view txt file.
I am almost at the point of getting a full refund but figured to give you fine folks a chance to help.
The pc specs are
I7-4770 3.50GHz
16 gigs RAM
1 TB HD
Nvidia GTX 660 Ti
Win 7 Home Premium 64
thanks in advance
Tim