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| 04 Sep 2013 | #21 |
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Quote: Originally Posted by YoYo155
The .zip doesn't contain new dump files.
Ok can you update on what you have completed already? Remove intel smart response technology only, not all of the intel stuff. Also it's important you clear more space in C:\/ I have done everything KoolKat77 has suggested. intel smart response technology is not in my installed program list (remove a program) |
My System Specs |
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| 04 Sep 2013 | #22 |
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No unfortunately it doesn't.
Attachment 284579 I am unable to find information regarding firmware update for your SSD, Crucial M500 240GB correct? What is the firmware version? |
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| 04 Sep 2013 | #23 |
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Code:
c:\program files (x86)\intel\intel(r) rapid storage technology\  Tip I recommend using Firefox
Update your BIOS: Attachment 284584  Warning Updating the BIOS is a risky procedure, perform at your own risk.
TipKeep the power connected to the laptop at all times during the procedure
Keep us posted  .
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| 04 Sep 2013 | #24 |
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Quote: Originally Posted by YoYo155
No unfortunately it doesn't.
Attachment 284579 I am unable to find information regarding firmware update for your SSD, Crucial M500 240GB correct? What is the firmware version? Also SSD details; |
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| 04 Sep 2013 | #25 |
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Again no dumps, it's because you had less storage space than the pagefile.
You had 5GB of free space and the pagefile is 8GB. Code:
Page File Space 7.99 GB You can configure Windows to generate minidumps by following this tutorial. Quote:
6. To have Windows Create a Small memory dump (Minidump) File on BSOD
No mention of your SSD on Crucial's website. How old is the drive? |
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| 04 Sep 2013 | #26 |
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Ok so have 16gb free now on C:
Also have changed to a minidump. SSD is less than 6 months old? Each time I close the lid (Sleep) the laptop just crashes (No BSOD) Attached dumps just taken... thank you! |
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| 04 Sep 2013 | #27 |
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Still no new dumps.
Equip yourself with a camera, go into the BIOS and take a picture of the SATA Mode. What is it configured to? |
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| 04 Sep 2013 | #28 |
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only mention of SATA, mode is set to RAID
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| 04 Sep 2013 | #29 |
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That is most probably the problem!
RAID is troublesome and only causes issues. Follow this tutorial to convert a dynamic disk back to Basic: |
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| 04 Sep 2013 | #30 |
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Quote: Originally Posted by YoYo155
That is most probably the problem!
RAID is troublesome and only causes issues. Follow this tutorial to convert a dynamic disk back to Basic: if so I will do this at the weekend, seems major and I can't afford to lose use of my laptop just now! |
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WU fixed but random shut-downs and standby not resuming?
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