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04 Sep 2013 | #21 |
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I have done everything KoolKat77 has suggested. intel smart response technology is not in my installed program list (remove a program) |
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04 Sep 2013 | #22 |
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No unfortunately it doesn't.
Attachment 284579 I am unable to find information regarding firmware update for your SSD, Crucial M500 240GB correct? What is the firmware version? |
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04 Sep 2013 | #23 |
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Code:
c:\program files (x86)\intel\intel(r) rapid storage technology\ ![]() I recommend using Firefox
Update your BIOS: Attachment 284584 ![]() Updating the BIOS is a risky procedure, perform at your own risk.
![]() Keep the power connected to the laptop at all times during the procedure
Keep us posted ![]() |
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04 Sep 2013 | #24 |
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No unfortunately it doesn't.
Attachment 284579 I am unable to find information regarding firmware update for your SSD, Crucial M500 240GB correct? What is the firmware version? Also SSD details; |
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04 Sep 2013 | #25 |
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Again no dumps, it's because you had less storage space than the pagefile.
You had 5GB of free space and the pagefile is 8GB. Code:
Page File Space 7.99 GB You can configure Windows to generate minidumps by following this tutorial. Quote:
6. To have Windows Create a Small memory dump (Minidump) File on BSOD
No mention of your SSD on Crucial's website. How old is the drive? |
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04 Sep 2013 | #26 |
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Ok so have 16gb free now on C:
Also have changed to a minidump. SSD is less than 6 months old? Each time I close the lid (Sleep) the laptop just crashes (No BSOD) Attached dumps just taken... thank you! |
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04 Sep 2013 | #27 |
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Still no new dumps.
Equip yourself with a camera, go into the BIOS and take a picture of the SATA Mode. What is it configured to? |
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04 Sep 2013 | #28 |
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only mention of SATA, mode is set to RAID
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04 Sep 2013 | #29 |
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That is most probably the problem!
RAID is troublesome and only causes issues. Follow this tutorial to convert a dynamic disk back to Basic: |
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04 Sep 2013 | #30 |
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That is most probably the problem!
RAID is troublesome and only causes issues. Follow this tutorial to convert a dynamic disk back to Basic: if so I will do this at the weekend, seems major and I can't afford to lose use of my laptop just now! |
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