WU fixed but random shut-downs and standby not resuming?

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  1. Steve carell
    Posts : 41
    Windows 7 Pro , 64bit
    Thread Starter
       New #21

    YoYo155 said:
    The .zip doesn't contain new dump files.
    Ok can you update on what you have completed already?

    Remove intel smart response technology only, not all of the intel stuff.
    Also it's important you clear more space in C:\/
    new zip does now (post above)

    I have done everything KoolKat77 has suggested.

    intel smart response technology is not in my installed program list (remove a program)
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  3. YoYo155
    Posts : 3,056
    Windows 10
       New #22

    No unfortunately it doesn't.
    Attachment 284579


    I am unable to find information regarding firmware update for your SSD, Crucial M500 240GB correct?
    What is the firmware version?


      My Computer
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  4. YoYo155
    Posts : 3,056
    Windows 10
       New #23

    Code:
    c:\program files (x86)\intel\intel(r) rapid storage technology\
    Use this online utility to update any intel drivers, particularly the chipset.


       Tip
    I recommend using Firefox



    Update your BIOS:

    Attachment 284584


       Warning
    Updating the BIOS is a risky procedure, perform at your own risk.

       Tip
    Keep the power connected to the laptop at all times during the procedure



    Keep us posted :) .
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  6. Steve carell
    Posts : 41
    Windows 7 Pro , 64bit
    Thread Starter
       New #24

    YoYo155 said:
    No unfortunately it doesn't.
    Attachment 284579


    I am unable to find information regarding firmware update for your SSD, Crucial M500 240GB correct?
    What is the firmware version?


    ok thanks, have re-run and attached latest..

    Also SSD details;
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  7. YoYo155
    Posts : 3,056
    Windows 10
       New #25

    Again no dumps, it's because you had less storage space than the pagefile.
    You had 5GB of free space and the pagefile is 8GB.
    Code:
    Page File Space    7.99 GB
    So no dumps were created because Windows 7 is configured to generate a Kernel dump by default.
    You can configure Windows to generate minidumps by following this tutorial.
    6. To have Windows Create a Small memory dump (Minidump) File on BSOD



    No mention of your SSD on Crucial's website.
    How old is the drive?
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  8. Steve carell
    Posts : 41
    Windows 7 Pro , 64bit
    Thread Starter
       New #26

    Ok so have 16gb free now on C:
    Also have changed to a minidump.
    SSD is less than 6 months old?
    Each time I close the lid (Sleep) the laptop just crashes (No BSOD)

    Attached dumps just taken...

    thank you!
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  10. YoYo155
    Posts : 3,056
    Windows 10
       New #27

    Still no new dumps.
    Equip yourself with a camera, go into the BIOS and take a picture of the SATA Mode.
    What is it configured to?
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  11. Steve carell
    Posts : 41
    Windows 7 Pro , 64bit
    Thread Starter
       New #28

    only mention of SATA, mode is set to RAID
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  12. YoYo155
    Posts : 3,056
    Windows 10
       New #29

    That is most probably the problem!
    RAID is troublesome and only causes issues.
    Follow this tutorial to convert a dynamic disk back to Basic:

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  13. Steve carell
    Posts : 41
    Windows 7 Pro , 64bit
    Thread Starter
       New #30

    YoYo155 said:
    That is most probably the problem!
    RAID is troublesome and only causes issues.
    Follow this tutorial to convert a dynamic disk back to Basic:

    ok so this may be causing all my issues? sleep mode not working etc?

    if so I will do this at the weekend, seems major and I can't afford to lose use of my laptop just now!
      My Computer
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