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Windows 7: Multiple BSOD New custom Build ntfs.sys ntoskrnl.exe

12 Sep 2013   #11

Windows 7 Professional 64-bit

Well I tried to reply to this thread that I was still having issues. I have not tried swapping my video card, but the BSOD's have been getting more frequent. One interrupted my posting of the SF Dump.

My System SpecsSystem Spec
15 Sep 2013   #12

Windows 10

Hi sorry for the late reply, life intervened.

The new dumps are similar to the first batch, failing on the reading the file system and the RAM.
The exception being the dumps related to the graphics card.
So please follow the set of test to their full extent.

  • Download Speccy and post a Screenshot of the summary window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.

warning   Warning
This method should NOT be performed on an SSD!

Testing the HDD:
  1. Perform a Disk Check | Disk Check
  2. Then Post the results following | THIS METHOD
  3. Download SeaTools for Windows if you don't want to use a CD to test the HDD you can use YUMI – Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
  4. If SeaTools for Windows is unable to recognize your HDD visit HDDdiag and follow the instructions.

Testing the RAM:
Quote   Quote: Originally Posted by koolkat77 View Post
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
*When you're done post a picture of results.
My System SpecsSystem Spec
16 Sep 2013   #13

Windows 7 Professional 64-bit

I swapped video cards as requested and ran verifier. It ran for 6-10 hours before it BSOD while playing a steam game (DOTA2). I just ran Prime 95, and all of my temperatures were good, CPU 128 degrees. high of 131 low of IdleAttachment 286102

Attachment 286103.

I attached the previous dumps from when verifier was running. I'll attach the other dumps in the next comment.
My System SpecsSystem Spec

16 Sep 2013   #14

Windows 7 Professional 64-bit

This is the dump from when running Prime95. Max temp I saw on CPU was 130F
My System SpecsSystem Spec
16 Sep 2013   #15

Windows 10

Please don't disregard my questions and suggestions if you wish to continue to receive help.

You're bugchecks are showing increased storage and file system activity.
Quote   Quote: Originally Posted by writhziden View Post
  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Does this BSOD happen only while playing DOTA2 on steam?
Please test other games in an attempt to induce the bugcheck.

Driver Verifier wasn't enabled, Using Driver Verifier to identify issues with Drivers
My System SpecsSystem Spec
16 Sep 2013   #16

Windows 7 Professional 64-bit

Attached is the image of the Memtest run. 28 Hrs, 15+ passes.

SSD Firmware: I checked the Samsing Magician app as samsung's site suggests and it says I am up to date.
BIOS: I am currently one version behind and the new update is for "Modify setting compatibility of wake up timing" I will update after this post
Chipset Driver: updated with the most recent at build time, checked Gigabyte site to confirm.
SATA AHCI Drivers: Windows said up to date but updated with version on Mobo Site
No IDE ports on board

The Dump was run with verifier turned on.
My System SpecsSystem Spec
16 Sep 2013   #17

Windows 7 Professional 64-bit

I started DOTA2 again to play a round and got an immediate BSOD. Attached is the dump.

It also BSOD'd as I was typing this post up the first time that one was a page fault in non paged area.
My System SpecsSystem Spec
16 Sep 2013   #18

Windows 7 Professional 64-bit

I checked the Firmware of the SSD and it is up to date as best as I can find. Samsung magician says it is most updated, and the bootable ISO said the version on the samsung site was not the newest version.

FW version: EXT0AB0Q
My System SpecsSystem Spec
18 Sep 2013   #19

Windows 10

The file you uploaded last doesn't contain any new dumps.
Please verify that Driver Verifier is configured correctly-

Run and elevated command prompt and type in verifier /query.

Start Menu> CMD - right click and Run as administrator.
type verifier /query hit Enter and post a screenshot of the window.

If Samsung Magician states you're up to date than we can trust that you are.
Do you see a pattern with the timing of the BSOD meaning do they happen with regards certain applications
i.e. games / benchmarking / folding / boinc?

Do they happen only when you play DOTA2?
My System SpecsSystem Spec
18 Sep 2013   #20

Windows 7 Professional 64-bit

It BSOD even when I am doing nothing. It has BSOD when I start windows and sometimes just when chrome is up and also when DOTA 2 is running.

I will check verifier when I get back home. I'm at work right now.
My System SpecsSystem Spec

 Multiple BSOD New custom Build ntfs.sys ntoskrnl.exe

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