Multiple BSOD New custom Build ntfs.sys ntoskrnl.exe

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  1. Posts : 30
    Windows 7 Professional 64-bit
    Thread Starter
       #21

    I'm sorry I did not respond sooner. We have had major system failures at work and I haven't had a chance to work on my home PC.

    OK. I ran verifier /query an got

    C:\Windows\system32>verifier /query
    9/25/2013, 9:18:50 AM
    No drivers are currently verified.

    I checked on AMD's website and they released a new AMD Catalyst driver a few days ago and I installed it.

    I was using my PC all day yesterday and had one restart, I did not see what caused it or what the message was. I played DOTA2 for maybe 5 minutes and the system had a BSOD
      My Computer


  2. Posts : 3,056
    Windows 10
       #22

    Both of the latest bugchecks display memory issues (memory corruption & access violation).

    Code:
    BugCheck 24, {1904fb, fffff8800bad72c8, fffff8800bad6b20, fffff880012e7c05}
    
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    
    
    EXCEPTION_RECORD:  fffff8800bad72c8 -- (.exr 0xfffff8800bad72c8)
    ExceptionAddress: fffff880012e7c05 (Ntfs!NtfsCommonCleanup+0x0000000000000425)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: ffffffffffffffff
    Attempt to read from address ffffffffffffffff
    In Blue we can see where the error happaned, in red we can see that the memory that is being
    read from (in Red) is invalid.

    By checking the image (Ntfs) for errors, we can see that memory was corrupted
    in this case three bits.

    Code:
    !chkimg -d -db !Ntfs
        fffff880012e7c04 - Ntfs!NtfsCommonCleanup+424
        [ 00:04 ]
        fffff880012e7c24 - Ntfs!NtfsCommonCleanup+444 (+0x20)
        [ be:bc ]
        fffff880012e7c3c - Ntfs!NtfsCommonCleanup+45c (+0x18)
        [ 00:02 ]
    3 errors : !Ntfs (fffff880012e7c04-fffff880012e7c3c)
    fffff880012e7c00  80  d0  00  00 *04  f6  40  41  03  74  0e  49  8b  40  28  f6 ......@A.t.I.@(.
    ...
    fffff880012e7c20  19  00  00  41 *bc  07  00  00  00  44  8a  64  24  70  4c  8b ...A.....D.d$pL.
    fffff880012e7c30  94  24  90  00  00  00  83  bc  24  08  01  00 *02  04  0f  84 .$......$.......
    Code:
    BugCheck 3B, {c0000005, fffff800030fc45f, fffff8800871bb40, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!SeComputeAutoInheritByObjectType+13b )
    Code:
    PROCESS_NAME:  Steam.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff800030fc45f
    
    STACK_TEXT:  
    fffff880`0871c520 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeComputeAutoInheritByObjectType+0x13b

    Please remove:
    lmimirr.sys Wed Apr 11 01:32:45 2007
    RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
    http://www.carrona.org/drivers/driver.php?id=lmimirr.sys

    LMIRfsDriver.sys Mon Jul 14 19:26:56 2008
    RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
    http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys

    AODDriver2.sys Wed Nov 21 09:44:04 2012
    AMD Overdrive; also in EasyTune6 for Gigabyte motherboard [br] Known BSOD issues in Win7
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys

    atpdrvr.sys Wed Sep 23 14:01:27 2009
    Product: Array SSL VPNCompany: Array Networks, Inc. - See more at: atpdrvr.sys | System Explore

    ElbyCDIO.sys Mon Mar 4 11:21:51 2013
    CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys

    VClone.sys Mon Mar 11 02:49:12 2013
    VirtualCloneCD Driver by Elaborate Bytes AG
    http://www.carrona.org/drivers/driver.php?id=VClone.sys

    truecrypt.sys Tue Feb 7 11:09:36 2012
    TrueCrypt driver
    http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
    Please Update:

    Rt64win7.sys Tue Sep 27 17:50:33 2011
    Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys

    Code:
    Description: Win7 and WinServer 2008 R2 Auto Installation Program
    Version: 7.075
    Update Time: 2013/9/24



    amdiox64.sys Thu Feb 18 17:17:53 2010
    AMD IO Driver
    http://www.carrona.org/drivers/driver.php?id=amdiox64.sys






    tunaktu86 said:
    OK. I ran verifier /query an got

    C:\Windows\system32>verifier /query
    9/25/2013, 9:18:50 AM
    No drivers are currently verified.


    As I though DV wasn't enabled, please follow :: Using Driver Verifier to identify issues with Drivers ::
      My Computer


  3. Posts : 30
    Windows 7 Professional 64-bit
    Thread Starter
       #23

    Removed log me in

    Removed Virtual Clone

    removed Truecrypt

    couldn't dins EBLYCDIO or AODDriver2.sys or amd overdrive

    updated RT64win7.sys

    updated the amd IO drivers to 13

    as I was in the GUI to turn on Driver verifier it BSOD
      My Computer


  4. Posts : 3,056
    Windows 10
       #24

    Thanks for the update, please upload a new instance of the SFDT.

    To remove AOD;
    Uninstall Catalyst Control Center using | AMD Catalyst Un-install Utility
    Then follow through with a pass of Driver Sweeper.
       Note
    Install the display driver only! | Do not install the Catalyst Control Center software.
      My Computer


  5. Posts : 30
    Windows 7 Professional 64-bit
    Thread Starter
       #25

    Here is the requested SF.

    I uninstalled all AMD drivers and re-installed sans Catalyst Control Center software

    Also, this is the image I get when verifier is running and Windows logs on. If I can change the resolution fast enough or boot into Low res mode it will load into windows and allow me to use the system.

    I believe there should be a crash or two in the SF I am uploading where verifier was running.

    Below is the verifier /query results.
    ______________________

    C:\Windows\system32>verifier /query
    9/27/2013, 7:03:58 AM
    Level: 00000DBB
    RaiseIrqls: 0
    AcquireSpinLocks: 844447
    SynchronizeExecutions: 157107
    AllocationsAttempted: 1477071
    AllocationsSucceeded: 1477071
    AllocationsSucceededSpecialPool: 1477071
    AllocationsWithNoTag: 0
    AllocationsFailed: 0
    AllocationsFailedDeliberately: 0
    Trims: 287134
    UnTrackedPool: 1383621

    Verified drivers:

    Name: amd_sata.sys, loads: 1, unloads: 0
    CurrentPagedPoolAllocations: 0
    CurrentNonPagedPoolAllocations: 0
    PeakPagedPoolAllocations: 0
    PeakNonPagedPoolAllocations: 0
    PagedPoolUsageInBytes: 0
    NonPagedPoolUsageInBytes: 0
    PeakPagedPoolUsageInBytes: 0
    PeakNonPagedPoolUsageInBytes: 0

    Name: amd_xata.sys, loads: 1, unloads: 0
    CurrentPagedPoolAllocations: 0
    CurrentNonPagedPoolAllocations: 0
    PeakPagedPoolAllocations: 1
    PeakNonPagedPoolAllocations: 6
    PagedPoolUsageInBytes: 0
    NonPagedPoolUsageInBytes: 0
    PeakPagedPoolUsageInBytes: 68
    PeakNonPagedPoolUsageInBytes: 1600

    Name: amdxata.sys, loads: 1, unloads: 0
    CurrentPagedPoolAllocations: 0
    CurrentNonPagedPoolAllocations: 0
    PeakPagedPoolAllocations: 0
    PeakNonPagedPoolAllocations: 0
    PagedPoolUsageInBytes: 0
    NonPagedPoolUsageInBytes: 0
    PeakPagedPoolUsageInBytes: 0
    PeakNonPagedPoolUsageInBytes: 0

    Name: etronxhci.sys, loads: 1, unloads: 0
    CurrentPagedPoolAllocations: 3
    CurrentNonPagedPoolAllocations: 20
    PeakPagedPoolAllocations: 7
    PeakNonPagedPoolAllocations: 25
    PagedPoolUsageInBytes: 628
    NonPagedPoolUsageInBytes: 1459224
    PeakPagedPoolUsageInBytes: 1076
    PeakNonPagedPoolUsageInBytes: 1459768

    Name: usbfilter.sys, loads: 1, unloads: 0
    CurrentPagedPoolAllocations: 0
    CurrentNonPagedPoolAllocations: 0
    PeakPagedPoolAllocations: 1
    PeakNonPagedPoolAllocations: 1
    PagedPoolUsageInBytes: 0
    NonPagedPoolUsageInBytes: 0
    PeakPagedPoolUsageInBytes: 140
    PeakNonPagedPoolUsageInBytes: 24

    Name: rt64win7.sys, loads: 1, unloads: 0
    CurrentPagedPoolAllocations: 0
    CurrentNonPagedPoolAllocations: 4105
    PeakPagedPoolAllocations: 0
    PeakNonPagedPoolAllocations: 4105
    PagedPoolUsageInBytes: 0
    NonPagedPoolUsageInBytes: 613812
    PeakPagedPoolUsageInBytes: 0
    PeakNonPagedPoolUsageInBytes: 613812

    Name: ndis.sys, loads: 1, unloads: 0
    CurrentPagedPoolAllocations: 6
    CurrentNonPagedPoolAllocations: 8836
    PeakPagedPoolAllocations: 8
    PeakNonPagedPoolAllocations: 8875
    PagedPoolUsageInBytes: 984
    NonPagedPoolUsageInBytes: 2661752
    PeakPagedPoolUsageInBytes: 1296
    PeakNonPagedPoolUsageInBytes: 2678280

    Name: amdiox64.sys, loads: 1, unloads: 0
    CurrentPagedPoolAllocations: 1
    CurrentNonPagedPoolAllocations: 0
    PeakPagedPoolAllocations: 3
    PeakNonPagedPoolAllocations: 1
    PagedPoolUsageInBytes: 116
    NonPagedPoolUsageInBytes: 0
    PeakPagedPoolUsageInBytes: 360
    PeakNonPagedPoolUsageInBytes: 132

    Name: etronhub3.sys, loads: 1, unloads: 0
    CurrentPagedPoolAllocations: 1
    CurrentNonPagedPoolAllocations: 4
    PeakPagedPoolAllocations: 2
    PeakNonPagedPoolAllocations: 12
    PagedPoolUsageInBytes: 116
    NonPagedPoolUsageInBytes: 1344
    PeakPagedPoolUsageInBytes: 132
    PeakNonPagedPoolUsageInBytes: 1984

    Name: dump_diskdump.sys, loads: 0, unloads: 0
    CurrentPagedPoolAllocations: 0
    CurrentNonPagedPoolAllocations: 0
    PeakPagedPoolAllocations: 0
    PeakNonPagedPoolAllocations: 0
    PagedPoolUsageInBytes: 0
    NonPagedPoolUsageInBytes: 0
    PeakPagedPoolUsageInBytes: 0
    PeakNonPagedPoolUsageInBytes: 0

    Name: dump_amd_sata.sys, loads: 2, unloads: 1
    CurrentPagedPoolAllocations: 0
    CurrentNonPagedPoolAllocations: 0
    PeakPagedPoolAllocations: 0
    PeakNonPagedPoolAllocations: 0
    PagedPoolUsageInBytes: 0
    NonPagedPoolUsageInBytes: 0
    PeakPagedPoolUsageInBytes: 0
    PeakNonPagedPoolUsageInBytes: 0

    Name: dump_dumpfve.sys, loads: 2, unloads: 1
    CurrentPagedPoolAllocations: 0
    CurrentNonPagedPoolAllocations: 1
    PeakPagedPoolAllocations: 0
    PeakNonPagedPoolAllocations: 1
    PagedPoolUsageInBytes: 0
    NonPagedPoolUsageInBytes: 16400
    PeakPagedPoolUsageInBytes: 0
    PeakNonPagedPoolUsageInBytes: 16400
    Last edited by tunaktu86; 27 Sep 2013 at 07:14.
      My Computer


  6. Posts : 3,056
    Windows 10
       #26

    Ok thanks, you can disable DV now as it's pretty apparent we are dealing with faulty hardware.




    Test the GPU using OCCT:




    Code:
    BugCheck 3B, {c0000005, fffff8000332dc39, fffff8800999dfe0, 0}
    
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    
    
    
    !chkimg -lo 50 -db !nt
    3 errors : !nt (fffff8000332dc0c-fffff8000332dc3c)
    fffff8000332dc00  40  8a  d7  49  8b  4e  30  e8  64  f0  d4  ff *f4  09  1c  24 @..I.N0.d......$
    fffff8000332dc10  0f  ae  e8  48  8d  84  24  b8  00  00  00  48 *8d  44  24  40 ...H..$....H.D$@
    ...
    fffff8000332dc30  89  44  24  30  48  89  74  24  28  48  8b  44 *26  68  48  89 .D$0H.t$(H.D&hH.
    
    MODULE_NAME: memory_corruption
    
    IMAGE_NAME:  memory_corruption
    
    FOLLOWUP_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MEMORY_CORRUPTOR:  STRIDE
    
    STACK_COMMAND:  .cxr 0xfffff8800999dfe0 ; kb
    
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
    
    BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
    
    Followup: memory_corruption
    Post back with the results, and good luck.
      My Computer


  7. Posts : 30
    Windows 7 Professional 64-bit
    Thread Starter
       #27

    EDIT: Also i've started getting errors in DOTA 2 when I choose my character. Its a checkerboard for backgrounds and some animations instead of actual scenes.

    ok. I ran OCCT for 15 minutes and it got up to 81 degrees C.

    I tried to run the OCCT Memtest, and it says "User Aborted" after only a second or two.
      My Computer


  8. Posts : 3,056
    Windows 10
       #28

    tunaktu86, we are dealing with a hardware error. I went back and reviewed the files you uploaded in the order
    they were uploaded and I noticed you went back to your Radeon GPU and installing the latest drivers
    which in both of the times you were presented with a distorted display as seen in posts 9&25.

    Now while you had the nVidia GPU you had a BSOD once while in DOTA2, lately we are seeing
    rise in cases that are related to DOTA2 and other Steam based games so that BSOD is not necessarily
    related to the GPU which made you switch back.

    Now we need to determine whether the PSU is sufficient, whether the PCI-e slot is in good shape
    and determine whether the GPU is not at fault.


    What is the make an model of you PSU?
    Fill out this form and post back the result:



      My Computer


  9. Posts : 30
    Windows 7 Professional 64-bit
    Thread Starter
       #29

    Well this morning u went to starlet up PC and it was unresponsive. I've tried removing components and unplugging and reseating all psu cords and the power supply still only flashes on for a second then won't respond again. I can turn the switch off on the back of the psu and back on and again the fans start to spin up and I see some led's and then everything goes black again.

    I'm going to get my psu tested. I believe I may have a bad PSU. Do you think that May have been causing some of the problems all along?
      My Computer


  10. Posts : 3,056
    Windows 10
       #30

    Very much so yes, keep us in the loop :) .
      My Computer


 
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