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Windows 7: Multiple BSOD New custom Build ntfs.sys ntoskrnl.exe

04 Sep 2013   #1

Windows 7 Professional 64-bit
Multiple BSOD New custom Build ntfs.sys ntoskrnl.exe

I recently rebuilt my computer with almost all new parts except the 2 160GB HDD's which have all of my old data. I am getting multiple BSOD's but they usually refer to the driver ntfs.sys as the culprit from what I can find.

My previous system was receiving ntoskrnl.exe BSOD's but they were fairly rare. My new machine is getting them sporadically but usually a couple a day. It BSOD's once I ran the SF_Diagnostic Tool.

I have attached the dump files it created.

My PC Specs are in my "System Specs" portion of my profile

3.5Ghz FX-6300
1x Samsung M 120Gb SSD
1x WD Blue 1TB
GigaByte GA-970A-UD3

My System SpecsSystem Spec
04 Sep 2013   #2

Windows 10

Hello :) , The file you uploaded is corrupt, try running the SFDT again using the Grab All option.

Seeing how old the drives are I would recommend testing them.

warning   Warning
This method should NOT be performed on an SSD!

Testing the HDD:
  1. Perform a Disk Check | Disk Check
  2. Then Post the results following | THIS METHOD
  3. Download SeaTools for Windows if you don't want to use a CD to test the HDD you can use YUMI – Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
  4. If SeaTools for Windows is unable to recognize your HDD visit HDDdiag and follow the instructions.
My System SpecsSystem Spec
04 Sep 2013   #3

Windows 7 Professional 64-bit

OK. I will attempt to get the whole file once I get back home. I will run the Disk Check on my other hard drives and see if it finds any errors.
My System SpecsSystem Spec

04 Sep 2013   #4

Windows 10

Keep us posted :) .
My System SpecsSystem Spec
04 Sep 2013   #5

Windows 7 Professional 64-bit

Alright, I got the full dump created. The checkdisk is still running on one of the drives.

The checkdisk completed on both of my old drives and it didn't find any errors
My System SpecsSystem Spec
05 Sep 2013   #6

Windows 10

Thanks :) .

First of all test your RAM.

CHKIMG_EXTENSION: !chkimg -lo 50 -db !nt
2 errors : !nt (fffff80003535c04-fffff80003535c3c)
fffff80003535c00  2c  db  d8  ff *ed  5f  ff  ff  ff  49  8b  cd  e8  53  30  d5 ,...._...I...S0.
fffff80003535c30  89  70  18  48  89  78  20  41  54  48  83  ec *22  48  83  22 .p.H.x ATH.."H."

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption




Testing the RAM:
Quote   Quote: Originally Posted by koolkat77 View Post
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
*When you're done post a picture of results.

Install Service Pack 1:

Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532

Outdated Drivers:

- Razerlow.sys Mon Nov 07 08:33:11 2005
- lmimirr.sys Wed Apr 11 01:32:45 2007
- LMIRfsDriver.sys Mon Jul 14 19:26:56 2008
Update, remove if possible, LogMeIn and Synapse 2.0.

Installed Physical Memory (RAM)    8.00 GB
Page File Space    1.50 GB
Reset your Page File:

Start Menu> RUN> "control.exe system" (without the qoutes)
On the Left hand side you'll see click it.
In this windows
Choose click the settings for Performance.
Then Advanced once more
Then "Change"
Choose "No paging file" Click the "Set" button.
Confirm all the windows, restart the PC, reverse the procedure and restart again to take effect.

Once that is done enable Driver Verifier:
Quote   Quote: Originally Posted by Arc View Post
Enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
06 Sep 2013   #7

Windows 7 Professional 64-bit

  • I ran MemTestx86+ for 6 hours which equated to 4 passes with 0 errors.
  • Service Pack 1 installed
  • Razer Driver updated
  • Synapse 2.0 removed
  • Pagefile size set to system managed

I did have one strange occurrence. Previously before I got to this forum I found Memtestx86 (no +) and ran that. It errored out quickly and rebooted my machine. I unseated my ram switched around locations of the sticks and then ran memtextx86+

I am going to leave the computer on for the day to see if it gets any BSOD.
My System SpecsSystem Spec
06 Sep 2013   #8

Windows 10

Thanks for the update :) .
Four passes in not enough unfortunately but it's PC, if it gets BSOD's again I ask you to test the RAM thoroughly.

Memtest86+ and Memtest86 are two different groups, we here find 86+ to be more reliable.
Keep us posted.
My System SpecsSystem Spec
06 Sep 2013   #9

Windows 7 Professional 64-bit

After my last post I turned on Driver Verify as suggested in the troubleshooting. The computer started up fine, the desktop and icons showed up, then the screen went all cross-hatched and showed the cursor as working and frozen in the center of the screen. It was similar to the picture below but i could still make out the basics of what was on the screen. Very jumbled and cross hatched but it could still be seen.

The computer never went BSOD. It just stayed on that screen, probably for about 15 minutes before I restarted.

My System SpecsSystem Spec
06 Sep 2013   #10

Windows 10

First components that might be causing this are the GPU / Monitor(less likely).
Since you don't have an integrated GPU do you have a spare GPU to test with?
My System SpecsSystem Spec

 Multiple BSOD New custom Build ntfs.sys ntoskrnl.exe

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