BSOD after Windows start-up


  1. frankelsny
    Posts : 1
    Windows 7 64
       New #1

    BSOD after Windows start-up


    Hey guys, hope you can help me. Blue screen appears right after the desktop starts loading. Safe mode worked fine until just now - whenever I try to open a page in a browser - it crashes again. Attached debug info.

    BugCheck 1E, {ffffffffc0000005, fffffa80056323ef, 0, fffa003c}
    BCCode: 1E
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFFA80056263EF
    BCP3: 0000000000000000
    BCP4: 00000000FFFA003C
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    System Manufacturer: Dell Inc.
    System Model: Inspiron 620
    System Type: x64-based PC
    Processor(s): 1 Processor(s) Installed.
    [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~2693 Mhz
    BIOS Version: Dell Inc. A06, 5/18/2012
      My Computer
    Quote Quote

  3. YoYo155
    Posts : 3,056
    Windows 10
       New #2

    Welcome :) ,

    Can you please upload the MSINFO32 file?

    Start> RUN> "MSINFO32" without the quotes then hit [Enter].
    In "MSINFO32" go to, File> Save> name it your user-name and upload.
      My Computer
    Quote Quote

  4. SandeepP
    Posts : 1,007
    Winndows 7 32 bit
       New #3

    frankelsny said:
    Hey guys, hope you can help me. Blue screen appears right after the desktop starts loading. Safe mode worked fine until just now - whenever I try to open a page in a browser - it crashes again. Attached debug info.

    BugCheck 1E, {ffffffffc0000005, fffffa80056323ef, 0, fffa003c}
    BCCode: 1E
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFFA80056263EF
    BCP3: 0000000000000000
    BCP4: 00000000FFFA003C
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    System Manufacturer: Dell Inc.
    System Model: Inspiron 620
    System Type: x64-based PC
    Processor(s): 1 Processor(s) Installed.
    [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~2693 Mhz
    BIOS Version: Dell Inc. A06, 5/18/2012
    Hi frankelsny,

    Welcome to Seven forums.

    Kindly provide msinfo file as suggested by YoYo155. Also while running the tool ensure that you select Grab all and then upload them in a zip or rar format.

    Please follow this:

    Blue Screen of Death (BSOD) Posting Instructions

    Keep us posted with the results so we can advise you further.
      My Computer
    Quote Quote

 

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