BSOD After Editing Video and Installing Programs


  1. Posts : 7
    Windows 7 Ultimate x64
       #1

    BSOD After Editing Video and Installing Programs


    irql not less or equal is the error I'm encountering.
    Thanks for any help
      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2

    Hi and welcome to SF,

    From your crash logs:

    Code:
     
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck A, {fffff98000021254, 2, 0, fffff8000336a31d}
    *** WARNING: Unable to verify timestamp for WinFLAdrv.sys
    *** ERROR: Module load completed but symbols could not be loaded for WinFLAdrv.sys
    Probably caused by : WinFLAdrv.sys ( WinFLAdrv+34f2 )
    Followup: MachineOwner
    ---------
    7: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    IRQL_NOT_LESS_OR_EQUAL (a)
    Your logs show Comodo Internet security and Folderlock as contributing to
    your BSOD's:

    Code:
    Faulting Driver: cmdguard.sys
    Refer to: COMODO Firewall Pro Sandbox Driver
    Please uninstall all Comodo AV, Internet Security:

    http://forums.comodo.com/install-setup-configuration-faq-cis/uninstaller-tool-for-comodo-products-inc-cis-v5-t71897.0.html

    As an alternative, please download and install:

    Microsoft Security Essentials.
    Recommended from a strict BSOD perspective, compatibility & stability
    compared to other antiviruses/internet security software.

       Note
    Once downloaded, update and run a full system scan


    Code:
    Faulting Driver: WinFLAdrv.sys
    Refers to: Related to WinFLAdrv.sys Service Application from NewSoftwares.net
    In your case the program: Folderlock

    Either update the program or uninstall completely.

    Once completed please see if your issue persists?

    Also have you installed Constant Guard Protection Services or Antilogger programs
    recently? As you have a Problem Device "Antilog32" showing?

    Cheers

    Dave
    Last edited by Northernsoul55; 05 Sep 2013 at 10:25. Reason: Add info
      My Computer


  3. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I will do thanks
      My Computer


  4. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Constant Guard Protection Services is from Comcast. I downloaded that because they offer Norton free through my cable company. But I uninstalled Norton for Comodo awhile ago.
      My Computer


  5. Posts : 2,014
    Windows 7 Professional 64bit
       #5

    Good call :), Norton is problematic and a resource hogger.

    Antilog32 is most likely a left over driver, try using Revo Uninstaller

    Failing that navigate to: Windows\system32\drivers and locate antilog32.sys
    Right-Click and rename to antilog32.sys.old
    Reboot and monitor to see if any issues arise?

    Use CCleaner to check there are no Registry entries left for the program.

    cheers

    Dave
      My Computer


  6. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #6

    The antilog32.sys is not in the drives folder. I also searched for it to no avail.
      My Computer


  7. Posts : 2,014
    Windows 7 Professional 64bit
       #7

    Hi,

    Okay go into Device Manager, click the view tab and select "Show hidden devices"
    Scroll down to "Non Plug and Play Drivers" and expand.
    Look for antilog32 there, if it is present right click and delete.
    Reboot the system.

    cheers

    Dave
      My Computer


  8. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #8

    That's where it was. Thanks again
      My Computer


  9. Posts : 2,014
    Windows 7 Professional 64bit
       #9

    No problem :)

    How is the system now?
      My Computer


  10. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #10

    The BSOD doesnt happen often. But I did download Microsoft Essentials and Malwarebytes Pro.
      My Computer


 

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