BSOD every time a full security scan or registry clenaup happens

Hi,

From your logs:

Code:

 
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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffffa8008574bb0, 0, fffa8000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+487ed )
Followup: MachineOwner
---------
2: kd> !analyze -v
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*                        Bugcheck Analysis                                    *
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KMODE_EXCEPTION_NOT_HANDLED (1e)

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

Firstly, please remove Tuneup Utilities, Window 7 does not require these programs
and they may do more harm than good.

Also please uninstall Norton 360/Symantec as they are contributing to your BSOD's:

Faulting drivers: IDSvia64.sys, EX64.SYS, ENG64.SYS, SRTSP64.SYS.
Refers to: Norton Internet Security / Symantec/ Norton NIS/ Symantic real time storage protection
Please run the Norton Removal Tool and remove all Norton / Symantec programs.

As an alternative, please download and install:

Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

   Note

Once downloaded, update and run a full system scan

Your storage drivers are also showing faulting:

Code:

 
Driver: iaStor.sys
Refers to: Intel Storage drivers
Dated: Sat Nov 06 07:44:52 2010
 
start             end                 module name
fffff880`01096000 fffff880`011ea000   iaStor

Check Intel, using the update utility: https://downloadcenter.intel.com/Default.aspx

Alternatively if no update available, download and install this version:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

   Note

Choose the iata_enu.exe file

Run some Tests:



Run SFC to check the integrity of all Windows 7 system files:

• Click on Start > Type in search cmd
  Right-click cmd after results are displayed and Run as Administrator
  Type SFC /scannow at the prompt
  (Note: There is a space between SFC and /scannow)

SFC Tutorial

   Note

Select option two. If any problems are found, run the scan 3 times and immediately
reboot the computer after each scan.

Test your memory:

I would firstly try re-seating the RAM, ensure they are free from dust, and seated properly.
Then run memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

https://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Tip

Run these tests overnight, pay particular attention to #3 in tutorial if errors occur

Post back any results.

Cheers

Dave

Hi,

Yes that probably is the best, sure fire remedy for viruses.

Pop back if you experience any other issues.

cheers

Dave