Windows 7: BSOD Hibernate causing problem , InspironN5520 i7

kindly review the attached zipfile

Nothing new in that file as it is the same as uploaded before, please upload a newly created instance.

Sir I've already uploaded the required stuff as described n BSOD...kindly review and suggest me a solution to it..ALSO MINI DUMP FILE wont allow me to ZIP or Upload these files to internet ..

Hi sydjunaidshah,

File you have uploaded is still old and shows the last crash happened on the system on 03/09/2013. If the crash happened after this date as well then kindly upload the recent file.

Also, regarding the hibernation issue please remove both the video drivers from the system and then restart.

Once system is restarted kindly update both of the drivers from the link below:

Intel

AMD

Also, it seems chipset driver is not loaded properly on the system. Kindly post a screenshot of the device manager. Check this link if you need help:

Screenshots and Files - Upload and Post in Seven Forums

Keep us posted with the results so we can advise you further.

here is the new file

Sir when i follow the clean boot proces ..and my problem was not resolved after it.. then I Restore it to the NORMAL MODE option in MSCONGIG ..when I apply it shows me this error Attachment 285609


as you said that I've updated teh driver AMD and Intel from the link you provided but these errors are appeared..first of all when i tried to install Intel driver (NOW) its shows me that minimum requirement is missing Attachment 285606and also when i restarted the sytem with amd installed you can see the DEVICE MANAGER that shows yellow icon on AMD ..Attachment 285605

We need to get a broader view of the system, Please provide all the files the SFDT generates, even if that means
letting the process run for 30 minutes or more until the collecting of the files is complete.
I ask this because, again no new dumps were created or uploaded.

Hi sydjunaidshah,

It should be able to update the drivers on the system. As I have confirmed model number for your video cards from the msinfo32 file uploaded by you.

Please create a different username and then try to update the same and let us know the results:

User Account - Create

Also, make sure that you select grab all and then upload the zipped file:

https://www.sevenforums.com/crashes-d...tructions.html

Kindly update your system specs here by following this.

Keep us posted with the results so we can advise you further.

Sir the link provided by u for intel rivers are not compatible Attachment 285679 I think the right one is Video_Driver_3WKM7_WN_8.933.3.4000_A04 that was i using previously ..

kindly review my new uploaded file