Random BSOD, help appreciated.


  1. Posts : 5
    Windows 7 Ultimate x64
       #1

    Random BSOD, help appreciated.


    Hello, my laptop gets random(as far as i know) Blue screens, have tried memtest but got 0 errors after 24+ hours and driver verifier, the two last dump files are from when driver verifier was turned on.
    The .rar contains all the info i manged to gather from SF_Diagnostic_Tool.

    All help is appreciated.
    Regards
    nerlandsson
      My Computer


  2. Posts : 3,056
    Windows 10
       #2

    Hi, welcome to SF :) .
    Thanks for activating Driver Verifier as it is pointing out an old driver.

    Code:
    SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)
    
    Arguments:
    Arg1: fffff9802d596f30, address trying to free
    Arg2: fffff9802d596063, address where bits are corrupted
    Arg3: 00000000008d40d8, (reserved)
    Arg4: 0000000000000023, caller is freeing an address where nearby bytes within the same page have been corrupted
    Code:
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
    Probably caused by : nwifi.sys ( nwifi!EtwEx_tidActivityInfoTransfer+98 )
    Code:
    fffff880`0b858468 fffff800`02b14c8a nt!KeBugCheckEx
    fffff880`0b858470 fffff800`02b8d8f3 nt!MiCheckSpecialPoolSlop+0x9a
    fffff880`0b8584b0 fffff800`02bb893b nt!MmFreeSpecialPool+0x1d3
    fffff880`0b8585f0 fffff880`014a7ce2 nt!ExDeferredFreePool+0xf33
    fffff880`0b8586a0 fffff880`02b7bd9c ndis!NdisFreeNetBuffer+0xf2
    fffff880`0b8586d0 fffff880`02b77f58 nwifi!EtwEx_tidActivityInfoTransfer+0x98
    fffff880`0b858700 fffff880`02b7b860 nwifi!Dot11SendCompletion+0x44
    fffff880`0b858730 fffff880`03ec71bb nwifi!Pt6SendComplete+0x28
    fffff880`0b858760 fffff880`0155f21d vwififlt!FilterSendNetBufferListsComplete+0x10b
    fffff880`0b8587b0 fffff880`05f00a98 ndis!NdisMSendNetBufferListsComplete+0x6d
    fffff880`0b8587f0 fffffa80`095fb1a0 athrx+0x40a98
    fffff880`0b8587f8 00000000`00000000 0xfffffa80`095fb1a0
    Code:
    lmvm athrx
    start             end                 module name
    fffff880`05ec0000 fffff880`06166000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Tue Jun 21 11:03:39 2011 (4E00505B)
        CheckSum:         002A5DE2
        ImageSize:        002A6000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    Code:
    Atheros AR9002WB-1NG Wireless Network Adapter
    Update to the latest release:
    Code:
    Version: 10.0.0.251 Release: 2013-05-27 Status: WHQL







    Let us now the results :) .
      My Computer


  3. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Hi and thank you!

    I have updated the driver you mentioned and so far so good even though i haven't had the updated driver very long yet. I did however manage to get two new blue screens before i updated the driver, thought i might upload them just in case they could help confirm the wireless-driver error.

    Thanks for the help so far, hopefully the problem is fixed with this correction!
    Regards
    nerlandsson
      My Computer


  4. Posts : 3,056
    Windows 10
       #4

    It's my pleasure :) .

    The last two dumps are typical of Anti-Virus software drivers causing issues especially with DV enabled.

    Code:
    BugCheck C1, {fffff9801d3b8e80, fffff9801d3b8063, 6d4188, 23}
    
    *** WARNING: Unable to verify timestamp for aswSP.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
    Probably caused by : aswSP.SYS ( aswSP+c4a4 )

    This driver is part of Avast, uninstall avast using Avast Uninstall Utility.
    Install Microsoft Security Essentials as an alternative.


    Keep this thread open for a couple of days to validate the stability of your system.
    Then if all is well Disable Driver Verifier and mark it as solved .
      My Computer


  5. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Avast uninstalled but still a new blue screen, driver verifier still on. New dump attached, hope it will some new useful info.

    Best regards!
      My Computer


  6. Posts : 3,056
    Windows 10
       #6

    Hi, that last dump didn't contain much except telling us that a driver caused a reference
    count to drop below zero.

    What settings did you use to enable Driver Verifier?
    Driver Verifier will have false positives when set incorrectly.
    If you want to be on the safe side you can test the RAM.

    koolkat77 said:
    Test and Diagnose RAM Issues with Memtest86+:

       Tip

    • Pay close attention to part 3 of the tutorial "If you have errors"
    • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

      My Computer


  7. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #7

    I'm pretty sure I manage to follow these instructions when I activated driver verifier: Using Driver Verifier to identify issues with Drivers
    Will run the boot-version off memtestx86 tonight and see if it finds anything, I did run a version of it when windows was running some day ago.
    Got two new dumps that looked as empty on info as the last one but I wouldn't call myself expert enough to see that anyways so I will attach them here.

    Kind regards
    nerlandsson
      My Computer


  8. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #8

    Computer had time to crash one more time before this day was over but the dump said some things i hadn't seen before.
    Sorry for being such a hassle.

    Thanks for all the help so far!
    nerlandsson
      My Computer


  9. Posts : 3,056
    Windows 10
       #9

    YoYo155 said:
    The last two dumps are typical of Anti-Virus software drivers causing issues especially with DV enabled.

    Install Microsoft Security Essentials as an alternative.
    I asked you to install MSSE, but you installed AVG instead.

    Code:
    BUGCHECK_STR:  0x1E_c0000005_R
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    
    PROCESS_NAME:  avgrsa.exe
    
    CURRENT_IRQL:  2
    Code:
    OVERLAPPED_MODULE: Address regions for 'ndisuio' and 'btfilter.sys' overlap
    
    BUGCHECK_STR:  0x1a_41790
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    
    PROCESS_NAME:  avgwdsvc.exe
    
    
    Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for avgidsdrivera.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
     avgidsdrivera+0x1a497
    If you don't want to follow my advice then I have nothing I can do to help you anymore.
      My Computer


 

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