Blue screen error 1033 and crashing

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  1. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #11

    Don't bother with the link in post #8. Noel has ruled that one out.

    EDIT: Thanks for running the MGDiag.
    Last edited by Boozad; 17 Sep 2013 at 01:08.
      My Computer


  2. Posts : 11
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #12

    Here is the dump file if it helps
      My Computer


  3. Posts : 11
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #13

    automatic nvidia scan says im good
      My Computer


  4. Posts : 11
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #14

    Bump
      My Computer


  5. Posts : 11
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #15

    Bump
      My Computer


  6. Posts : 1,454
    Microsoft Windows 8.1 64-bit Professional
       #16

    Hello Ace876 and welcome to the Forums,

    Please don't bump your thread; it's against the forum rules and disadvantageous for you as it makes the thread seem more busy as if you were receiving assistance.
    2) No useless posts, e.g., thread bumping, useless one liners, junk posting to increase post count, and identical multi-postings in different forums.
    Read here: Forum Rules

    ----------

    Please post the log Boozad has asked for;
    Please follow the Genuine and Activation Posting Instructions and post the log that the tool created between [code][/code] tags in your next reply.

    ----------

    Please completely fill in your system specs by following this tutorial.

    ----------

    Please reduce the items that run at start up. You basically only need your anti virus to run at start up, all other programs are not necessary and can be removed from the start up list.
    Check this tutorial to see how to add or remove start up items.

    ----------

    McAfee is known to cause BSOD's and might be contributing to your problem;
    Please Uninstall McAfee;

    1. Open the Start Menu by clicking on the .
    2. Click on Control Panel and under Programs click on Uninstall a program.
    3. Wait for the list to update, and when done, please Right-click on McAfee and select Uninstall/Change.
    4. Follow the on screen instructions, and when prompted, please restart your computer.
    5. When you are done, please download the McAfee Removal Utility (click to download) and follow the on screen instructions.
    6. Restart your computer.


    ----------

    Please download Microsoft Security Essentials from here;

    1. Download the file and save it to your desktop.
    2. Double click the file and follow the on-screen instructions.
    3. Restart your machine after installing MSE and please run a full scan and report back anything found.


    ----------

    Please download Malwarebytes' Anti-Malware from here or here.

    Double Click mbam-setup.exe to install the application.
    • Please uncheck the Enable free trail checkbox.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Full Scan", then click Scan.
    • The scan may take some time to finish, so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy & Paste the entire report between [code][/code] tags in your next reply.

    If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediatly.

    ----------


    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa80072bb4e0, fffff88004994e30, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+13be30 )
    
    Followup: MachineOwner
    ---------
    Driver Reference Table; nvlddmkm.sys

    Please follow this;
    Arc said:
    Lately we have experienced some issues with the latest driver. Install the 314.22 WHQL only.

    • Uninstall All nvidia items in Control Panel > Programs and features
      • 3D Vision Control Driver
      • 3D Vision Driver
      • Graphics Driver
      • HD Audio Driver
      • PhysX
      • nvidia Update

      (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
    • Now follow Drivers - Clean Left over Files after Uninstalling
    • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:


    Good luck and keep us posted,
    Nommy
    Last edited by nommy the first; 14 Sep 2013 at 15:34. Reason: Typo
      My Computer


  7. Posts : 11
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #17

    Hey guys. I cleaned it, uninstalled mcafee, and redid nvidia. It now works perfectly :) thanks guys.
      My Computer


  8. Posts : 1,454
    Microsoft Windows 8.1 64-bit Professional
       #18

    Hello Ace876,

    Glad we could solve your problem:)
    But please do post the log created by following the Genuine and Activation Posting Instructions between [code][/code] tags in your next reply.


    Nommy
      My Computer


  9. Posts : 11
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #19

    Well crap. it was running perfectly playing games for an hour and a half last night. now instead of bluescreening i can play for about a minute then start freezing periodically. i got a little pop up that said my graphics card driver stopped responding but recovered. idk what this means. i can still play but i freeze as long as i run. also i have been getting dc'd from battlefield 3 due to a directx error that says the system stopped responding .
      My Computer


  10. Posts : 11
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #20

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {20C26C2A-D0AC-4FE3-A78E-8DAC8B3DA67C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130801-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Adam\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{20C26C2A-D0AC-4FE3-A78E-8DAC8B3DA67C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-661282676-5532654-352753221</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-880GM-UD2H</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F4</Version><SMBIOSVersion major="2" minor="4"/><Date>20100324000000.000000+000</Date></BIOS><HWID>72823D07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GBT   </OEMID><OEMTableID>GBTUACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600006-02-1033-7601.0000-2222011
    Installation ID: 009590633184051960406911984286033932623182678700549483
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: HYRR2
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 9/16/2013 7:09:20 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:6:2013 01:15
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: PAAAAAMABAABAAEAAgACAAAAAgABAAEAln0Q6k40FT+y8xAzVPLgqBiIRhv+3Hf23ohc5AuqaD/edp6z
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			GBT   		GBTUACPI
      FACP			GBT   		GBTUACPI
      HPET			GBT   		GBTUACPI
      MCFG			GBT   		GBTUACPI
      SSDT			PTLTD 		POWERNOW
      TAMG			GBT   		GBT   B0
      SLIC			GBT   		GBTUACPI
    heres the thing you asked for. also completed system specs
      My Computer


 
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