Windows 7: BSOD when my computer is sleeping?

bloorawr · 11 Sep 2013

Hello all,
Recently, I discover my computer keeps shutting down when I am pretty sure I kept it on sleep, so I turned it on to find out that "Windows has recovered from an unexpected shutdown". It does not happen everytime, but it happens quite often, and it is really annoying because I keep losing my work! I have not found any solution yet, so I'm hoping someone here can help me :)

Here is the problem:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80079ABA10
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA801249EB80
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091113-18969-01.dmp
C:\Users\user\AppData\Local\Temp\WER-51059-0.sysdata.xml

Attached is the minidump.

Thanks in advance!

Arc · 11 Sep 2013

Hi bloorawr.

Update Intel® PROSet/Wireless Software and Drivers for Windows 7 for your Intel® Centrino® Wireless-N 2230 from https://downloadcenter.intel.com/Det...tware&lang=eng

Let us know the result.
______________________________________________________________________
BSOD ANALYSIS:

Code:

 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa800aa3e050 00000000 00000000-00000000    
          Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
 \Driver\NETwNs64
            Args: 00014400 00000000 00000004 00000002
 [ 16, 2]   0 e1 fffffa800a7e1e10 00000000 fffff800034de200-fffffa800784f370 Success Error Cancel pending
           \Driver\vwifibus    nt!PopSystemIrpCompletion
            Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800784f370    

            Args: 00000000 00000000 00000000 00000000
================================================================
fffff880`08ab0000 fffff880`095e6000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Fri Dec 02 12:20:55 2011 (4ED8754F)
    CheckSum:         00AE9BA3
    ImageSize:        00B36000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

bloorawr · 11 Sep 2013

Thanks for the quick reply! :)
I'll update my drivers and report back in one day.

bloorawr · 13 Sep 2013

Thanks! I think it's solved, it hasn't been happening anymore so far. :)

Arc · 13 Sep 2013

Good news :)
Let us know for any further issue.

bloorawr · 16 Sep 2013

Hey,
Sorry for bothering you once more, but it happened again :/
Is it because I didn't fix the last problem properly? Or a new problem?

Sorry for the trouble! :s

Arc · 16 Sep 2013

It is the same issue, and it appears that the driver is not yet updated.

Code:

start             end                 module name
fffff880`08a9f000 fffff880`095d5000   NETwNs64   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Fri Dec 02 12:20:55 2011 (4ED8754F)
    CheckSum:         00AE9BA3
    ImageSize:        00B36000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Can you install it from here? Intel® PROSet/Wireless Software — Intel® PROSet/Wireless Software for Bluetooth® technology
It works for you Intel® Centrino® Wireless-N 2230.

bloorawr · 24 Sep 2013

ugh sorry I know it's probably getting annoying but :/ I have updated all the drivers and it's still not working :'(

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80079B1A10
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA801260FB80
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\092413-21528-01.dmp
C:\Users\user\AppData\Local\Temp\WER-53321-0.sysdata.xml

Arc · 24 Sep 2013

First of all, I am failing to understand why you are failing to update the network driver.

Code:

fffff880`08a37000 fffff880`0956d000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Fri Dec 02 12:20:55 2011 (4ED8754F)
    CheckSum:         00AE9BA3
    ImageSize:        00B36000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Try this one? Intel® PROSet/Wireless Software and Drivers for Windows 7*

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

Double click to open it.
Click this button only:
If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

You have 41 programs set to auto start with windows. Crazy idea. Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus and th touchpad driver, SynTP.
Apply > OK
Accept then restart.

Now let us know the results.