Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD playing DOTA 2 several errors

11 Sep 2013   #1

windows home premium 64bit
BSOD playing DOTA 2 several errors

Been having bsod for the last week, on multiple occasion but more so when playing DOTA 2 and when restarting comp.

My System SpecsSystem Spec
11 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Please post this report before we begin:
My System SpecsSystem Spec
12 Sep 2013   #3

windows home premium 64bit

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-T7KBY-9FQB6-V9R8H
Windows Product Key Hash: N/z/FGEFTZfX9pbGf3aabGCExBc=
Windows Product ID: 00359-OEM-8992687-00191
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6878249A-A883-4A61-93D3-325E3B4F227D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130801-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6878249A-A883-4A61-93D3-325E3B4F227D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-V9R8H</PKey><PID>00359-OEM-8992687-00191</PID><PIDType>2</PIDType><SID>S-1-5-21-693020012-2351770980-2427065574</SID><SYSTEM><Manufacturer>Alienware</Manufacturer><Model>Aurora</Model></SYSTEM><BIOS><Manufacturer>Alienware</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="5"/><Date>20091028000000.000000+000</Date></BIOS><HWID>2CFA3E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ALWARE</OEMID><OEMTableID>ALIENWRE</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800191-02-1033-7600.0000-2532013
Installation ID: 001701806434466862635025554571100392865176040691760822
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: V9R8H
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 9/12/2013 8:40:19 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:10:2013 20:31
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
OEM Activation 1.0 Data-->
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  HPET   ALWARE  MI09    
  MCFG   ALWARE  MI09    
  SSDT   DpgPmm  CpuPm
  ASPT   ALWARE  PerfTune
Hopefully I did it right

My System SpecsSystem Spec

13 Sep 2013   #4

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Looks fine :) thank you.

Your Msinfo is corrupted. Please re-upload it.

Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post. Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).
My System SpecsSystem Spec
13 Sep 2013   #5

windows home premium 64bit

here is the files you wanted hopefully I did this right as well. thanks in advance.

My System SpecsSystem Spec
13 Sep 2013   #6

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc).  If a kernel debugger is
available get the stack trace.
Arg1: 000000000000008d, 
Arg2: 000000000017a69b
Arg3: 0000000000510020
Arg4: fffff68000027123
Debugging Details:
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
LAST_CONTROL_TRANSFER:  from fffff80002ec0e9d to fffff80002e7a880
fffff880`009a9c08 fffff800`02ec0e9d : 00000000`0000004e 00000000`0000008d 00000000`0017a69b 00000000`00510020 : nt!KeBugCheckEx
fffff880`009a9c10 fffff800`0311947a : fffffa80`05507b60 00000000`00000080 fffffa80`05507040 fffff800`02e58d99 : nt!MmZeroPageThread+0x90c
fffff880`009a9d40 fffff800`02e58da6 : fffff800`02ff4e80 fffffa80`05507b60 fffff800`03002c40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`009a9d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
fffff800`02ec0e9d cc              int     3
SYMBOL_NAME:  nt!MmZeroPageThread+90c
FOLLOWUP_NAME:  MachineOwner
IMAGE_NAME:  memory_corruption
FAILURE_BUCKET_ID:  X64_0x4E_8d_nt!MmZeroPageThread+90c
BUCKET_ID:  X64_0x4E_8d_nt!MmZeroPageThread+90c
Followup: MachineOwner

Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to Part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
My System SpecsSystem Spec
13 Sep 2013   #7

windows home premium 64bit

ran the tests for 4 passes and no errors were found.

My System SpecsSystem Spec
13 Sep 2013   #8

windows home premium 64bit

had to stop it due to my nephew messing with the comp and accidently stopping the tests. is that fine or do I have to do 3 more passes of the ram tests?
My System SpecsSystem Spec
13 Sep 2013   #9

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

I would take memtest for longer.

Do you get BSOD in safe mode?
My System SpecsSystem Spec
13 Sep 2013   #10

windows home premium 64bit

I didn't bsod I used the usb boot memtest. my nephew just pressed esc button so it canceled the test. Ill redo the test again when I go to sleep. so how long should I do it for more than 7 passes? BTW I reinstalled windows 7 and updated it prior to doing the memtest. played dota 2 and went smoothly with no bsod. however I am curious as to what was the cause of the bsod before.

My System SpecsSystem Spec

 BSOD playing DOTA 2 several errors

Thread Tools

Similar help and support threads
Thread Forum
BSOD while playing Dota 2. (Only when playing Dota 2)
Please help me, I'm always encountering BSOD when I opened applications in the past. I formatted my pc and changed OS. My PC got good on Windows 7 Ultimate 32-bit in opening browsers but when I played Dota 2, I found out something, it always occurs only when playing Dota 2. This is the archive file...
BSOD Help and Support
BSOD playing dota 2
Around last week i been getting BSOD crashes , this happens mostly when i shut down a program (dota 2 , skype , internet browser , etc) and sometimes the computer freezes and then it crashes.
BSOD Help and Support
BSOD when playing Dota 2, getting errors about USB problems?
Been having some BSOD issues for the past few weeks. So far I have tried removing some hardware to see if the problem would be fixed (A PCI USB card, and a unused TV Tuner Card), cleaned out some dust, ensured everything had a solid connection, updated a few drivers (Video Card and Razer mouse) but...
BSOD Help and Support
New RAM, BSOD playing dota 2
Hi everyone, first of all thank you for taking time to help me. I recently bought new RAM (old one was 2x2go DDR3 1333Mhz), Now I have 2x4go DDR3 1866Mhz (XMP enabled) I have done a torture test (blend all cores loaded) with prime95 64bit for around 45 minutes with no BSOD at all. My...
BSOD Help and Support
BSOD while playing DotA 2
Hello, please could anybody help me? I get the BSOD when I play DotA 2.. its not imediately but after 5-10 mins. I have tryed to install the newest drivers for everything including my graphic card. I also tryed to set everything video on minimum but it didnt help as well. Thank you for your hints....
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:59.
Twitter Facebook Google+