The computer has rebooted from a bugcheck. 0x000000d1

biterider · 11 Sep 2013

I need some help with this HP Z420 workstation.

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 9/11/2013 7:06:14 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Not important
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff8800194b0d2). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 091113-27440-01.
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-09-11T13:06:14.000000000Z" />
<EventRecordID>111408</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>MALLARDW702</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x000000d1 (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff8800194b0d2)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">091113-27440-01</Data>
</EventData>
</Event>

Arc · 11 Sep 2013

You uploaded the SF Diag Tool itself. We need the data generated by it.

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

biterider · 11 Sep 2013

Sorry bout that ... here it is.

Arc · 11 Sep 2013

The BSOD is caused by Intel(R) C600 Series Chipset SATA RAID Controller.

Code:

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys

Probably caused by : iaStorA.sys ( iaStorA+63e3c )

Followup: MachineOwner
---------

In this situation, it is better to disable Intel Rapid Storage and Intel Smart response in the BIOS. But it is most possible that it will make the system non-bootable in turn. So if situation demands, the best practice to go for a Clean Reinstall - Factory OEM Windows 7 , after disabling Intel stuff in BIOS.

biterider · 11 Sep 2013

wow that was fast and very fantastic to know this immediately.
What a great service and tool this forum is. Keep up the great work Guys.
I've just got off the phone with HP and they are sending me a new CPU and motherboard.

THANK YOU