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Windows 7: Recurring BSOD Locale ID: 2057

14 Sep 2013   #1

Windows 7 Ultimate x64
Recurring BSOD Locale ID: 2057

Hi everyone,

I've being getting this BSOD error pretty much everyday now for the past month or so and have tried all the usual test - Virus, Malware, RAM etc - but have not found anything.

I can run in Safe Modes fine.

Desktop info:

Custom build
Intel Core 2 QUad CPU Q8300 @ 2.5GHz
Windows 7 Home Premium 64-bit

Additional information provided by the unexpected shutdow:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80071438F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 1_0
Product: 256_1

SF Diagnostic Tool file attached.

If you could help with this it'd be greatly appreciated.


My System SpecsSystem Spec
14 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi bgy4dm

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Windows 7 Kernel Version 7600 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

The BIOS is old, too.
BIOS Version/Date    American Megatrends Inc. 0502, 30/10/2009
Try to update it from the motherboard manufacturer's website.

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the results.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800716a8f8, 0, 0}

Probably caused by : GenuineIntel

Followup: MachineOwner

3: kd> !sysinfo machineid
sysinfo: could not find necessary interfaces.
sysinfo: note that mssmbios.sys must be loaded (XPSP2+).
3: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800716a8f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:

BUGCHECK_STR:  0x124_GenuineIntel





fffff880`031af6b0 fffff800`02d17a89 : fffffa80`0716a8d0 fffffa80`06a27040 00000000`00000001 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031afbd0 fffff800`02bf9547 : fffffa80`0716a8d0 fffff800`02c725f8 fffffa80`06a27040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031afc00 fffff800`02b61b95 : fffff800`02cd4360 fffff880`0128ca18 00000000`00000000 fffffa80`06a27040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031afc40 fffff800`02adc161 : fffff880`0124e700 fffff800`02b61b70 fffff800`02c725f8 00080040`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031afc70 fffff800`02d72166 : ffffffff`dbffffff fffffa80`06a27040 00000000`00000080 fffffa80`06a15040 : nt!ExpWorkerThread+0x111
fffff880`031afd00 fffff800`02aad486 : fffff880`02f64180 fffffa80`06a27040 fffff880`02f6efc0 aa42e424`901c28a6 : nt!PspSystemThreadStartup+0x5a
fffff880`031afd40 00000000`00000000 : fffff880`031b0000 fffff880`031aa000 fffff880`031af660 00000000`00000000 : nt!KiStartSystemThread+0x16


FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel



BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

Followup: MachineOwner
My System SpecsSystem Spec

 Recurring BSOD Locale ID: 2057

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