Random BSODs out of nowhere, 0x000000F4 & 0x0000007A

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  1. Posts : 17
    Windows 7 Home Premium 64-bit
    Thread Starter
       #11

    Okay, here's the new crash dump. Sorry for the delay, I had to run diagnostics on my external hard drive (got it working again, thankfully) and backup my internal hard drive.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #12

    dennis96411 said:
    It blue screened again with the external drive unplugged. I then tried to copy some files from the internal hard drive to the external hard drive overnight, but I woke up to a blue screen and now the external hard drive is having trouble as well. I'm currently running TestDisk because nothing else recognizes it. Sigh, the problems just keep on coming.
    Still, continuing HDD related errors. From one dump ....
    Code:
    BugCheck F4, {3, fffffa8008ca9b30, fffffa8008ca9e10, fffff800037dd0d0}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : csrss.exe
    
    Followup: MachineOwner
    ---------
    Yet from another one ....
    Code:
    BugCheck 7A, {fffff6fc400081f0, ffffffffc00000c0, 1437ea860, fffff8800103e000}
    
    GetPointerFromAddress: unable to read from fffff8000370e278
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    Yet again .....
    Code:
    CHKIMG_EXTENSION: !chkimg -lo 50 -d !volmgrx
        fffff8800103e000-fffff8800103e028  41 bytes - volmgrx!VmxpQueueGetNotificationsIrp <PERF> (volmgrx+0x1000)
        [ 90 90 90 90 90 90 90 90:08 af ff ff 08 af ff ff ]
        fffff8800103e02a-fffff8800103e030  7 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+1a (+0x2a)
        [ 7f 28 00 0f 85 8e 19:ff 20 15 83 ff 20 00 ]
        fffff8800103e033-fffff8800103e0a8  118 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+23 (+0x09)
        [ 48 8b 7a 10 48 89 6c 24:00 00 00 00 00 00 00 00 ]
        fffff8800103e0aa-fffff8800103e0ad  4 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+9a (+0x77)
        [ 0f 84 23 1a:00 00 00 00 ]
        fffff8800103e0b0-fffff8800103e0b2  3 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+a0 (+0x06)
        [ 80 7b 52:00 00 00 ]
        fffff8800103e0b4-fffff8800103e0f1  62 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+a4 (+0x04)
        [ 0f 94 c0 04 03 88 46 b8:00 00 00 00 00 00 00 00 ]
        fffff8800103e0f3-fffff8800103e10b  25 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+e3 (+0x3f)
        [ 15 28 90 01 00 48 8b 74:ff 63 ef ff ff 5a ed ff ]
        fffff8800103e10d-fffff8800103e145  57 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+fd (+0x1a)
        [ 83 c4 20 41 5d 5f 5b c3:da ff ff 17 a0 ff f3 17 ]
        fffff8800103e148-fffff8800103e17e  55 bytes - volmgrx!VmxpDiskExtentTransferCompletionRoutine+28 (+0x3b)
        [ 48 8b 47 30 48 89 43 60:00 00 00 00 00 00 00 00 ]
        fffff8800103e180-fffff8800103e1a0  33 bytes - volmgrx!VmxpDiskExtentTransferCompletionRoutine+60 (+0x38)
        [ 90 90 90 90 90 90 90 90:3d b3 ff c7 3d b3 ff c7 ]
        fffff8800103e1a4-fffff8800103e1b1  14 bytes - volmgrx!VmxReadWrite+14 (+0x24)
        [ 4c 8b e2 48 8b 75 18 48:00 00 00 00 00 00 00 00 ]
        fffff8800103e1b4-fffff8800103e1c6  19 bytes - volmgrx!VmxReadWrite+24 (+0x10)
        [ 44 8b 75 08 4c 8b 29 4a:00 00 00 00 00 00 00 00 ]
        fffff8800103e1c9-fffff8800103e1ed  37 bytes - volmgrx!VmxReadWrite+39 (+0x15)
        [ 48 89 5c 24 70 48 89 7c:00 00 00 00 00 00 00 00 ]
        fffff8800103e1ef-fffff8800103e20a  28 bytes - volmgrx!VmxReadWrite+5f (+0x26)
        [ 47 14 48 8b cf ff 15 be:c7 5d cd ff f0 5d cd ff ]
        fffff8800103e20c-fffff8800103e217  12 bytes - volmgrx!VmxReadWrite+7c (+0x1d)
        [ 05 2f 9b 01 00 48 c7 43:36 9c ff 8d 1f 88 ff 46 ]
        fffff8800103e219-fffff8800103e21b  3 bytes - volmgrx!VmxReadWrite+89 (+0x0d)
        [ c6 43 53:00 00 00 ]
        fffff8800103e21d-fffff8800103e21f  3 bytes - volmgrx!VmxReadWrite+8d (+0x04)
        [ c6 83 84:00 00 00 ]
        fffff8800103e224-fffff8800103e226  3 bytes - volmgrx!VmxReadWrite+94 (+0x07)
        [ c6 83 85:00 00 00 ]
        fffff8800103e22b-fffff8800103e24a  32 bytes - volmgrx!VmxReadWrite+9b (+0x07)
        [ 48 89 03 49 8b 44 24 08:00 00 00 00 00 00 00 00 ]
        fffff8800103e24e-fffff8800103e259  12 bytes - volmgrx!VmxReadWrite+be (+0x23)
        [ 48 8b d3 48 89 43 28 49:00 00 01 00 db 00 46 72 ]
        fffff8800103e25d-fffff8800103e26f  19 bytes - volmgrx!VmxReadWrite+cd (+0x0f)
        [ 48 89 43 38 41 8b 44 24:00 00 00 a0 bb 94 07 80 ]
        fffff8800103e271-fffff8800103e27d  13 bytes - volmgrx!VmxReadWrite+e1 (+0x14)
        [ 48 89 43 48 0f b6 45 02:00 00 00 00 00 00 00 00 ]
        fffff8800103e27f-fffff8800103e283  5 bytes - volmgrx!VmxReadWrite+ef (+0x0e)
        [ 03 4c 89 bb b0:00 00 00 00 00 ]
        fffff8800103e287-fffff8800103e28d  7 bytes - volmgrx!VmxReadWrite+f7 (+0x08)
        [ 0f 94 c0 4c 89 a3 b8:00 00 00 00 00 00 00 ]
        fffff8800103e291-fffff8800103e298  8 bytes - volmgrx!VmxReadWrite+101 (+0x0a)
        [ 88 43 52 49 8b 84 24 b8:00 00 00 00 00 00 00 00 ]
        fffff8800103e29c-fffff8800103e2ac  17 bytes - volmgrx!VmxReadWrite+10c (+0x0b)
        [ 80 48 03 01 48 8b 4b 30:00 00 00 00 00 00 00 00 ]
        fffff8800103e2af-fffff8800103e2bd  15 bytes - volmgrx!VmxReadWrite+11f (+0x13)
        [ 48 8b 7c 24 78 48 8b 5c:00 00 00 00 00 00 00 00 ]
        fffff8800103e2c1-fffff8800103e2e4  36 bytes - volmgrx!VmxReadWrite+131 (+0x12)
        [ 48 83 c4 40 41 5e 41 5d:00 00 00 00 00 00 00 00 ]
        fffff8800103e2e7-fffff8800103e325  63 bytes - volmgrx!VmxReadWrite+157 (+0x26)
        [ 48 8b d8 e9 17 ff ff ff:00 00 00 00 00 00 00 00 ]
        fffff8800103e329-fffff8800103e32c  4 bytes - volmgrx!VmxpReadWriteCompletionRoutine+29 (+0x42)
        [ 48 8b b1 b8:00 00 00 00 ]
        fffff8800103e330-fffff8800103e346  23 bytes - volmgrx!VmxpReadWriteCompletionRoutine+30 (+0x07)
        [ 48 89 46 30 48 8b 41 68:00 00 00 00 00 00 00 00 ]
        fffff8800103e349-fffff8800103e34d  5 bytes - volmgrx!VmxpReadWriteCompletionRoutine+49 (+0x19)
        [ 48 8b 01 4c 8b:00 00 00 00 00 ]
        fffff8800103e34f-fffff8800103e353  5 bytes - volmgrx!VmxpReadWriteCompletionRoutine+4f (+0x06)
        [ 48 8d 05 fa 0c:00 00 00 00 00 ]
        fffff8800103e356-fffff8800103e35c  7 bytes - volmgrx!VmxpReadWriteCompletionRoutine+56 (+0x07)
        [ 4c 3b c0 0f 85 66 13:00 00 00 00 00 00 00 ]
        fffff8800103e35f-fffff8800103e361  3 bytes - volmgrx!VmxpReadWriteCompletionRoutine+5f (+0x09)
        [ 80 b9 85:00 00 00 ]
        fffff8800103e366-fffff8800103e36b  6 bytes - volmgrx!VmxpReadWriteCompletionRoutine+66 (+0x07)
        [ 48 8d 05 43 99 01:00 00 00 00 00 00 ]
        fffff8800103e36d-fffff8800103e373  7 bytes - volmgrx!VmxpReadWriteCompletionRoutine+6d (+0x07)
        [ 48 89 01 0f 85 c8 12:00 00 00 00 00 00 00 ]
        fffff8800103e376-fffff8800103e378  3 bytes - volmgrx!VmxpReadWriteCompletionRoutine+76 (+0x09)
        [ 80 bf 84:00 00 00 ]
        fffff8800103e37d-fffff8800103e380  4 bytes - volmgrx!VmxpReadWriteCompletionRoutine+7d (+0x07)
        [ 0f 85 da 12:00 00 00 00 ]
        fffff8800103e383-fffff8800103e38c  10 bytes - volmgrx!VmxpReadWriteCompletionRoutine+83 (+0x06)
        [ 0f b6 47 50 3c 01 0f 85:00 00 00 00 00 00 00 00 ]
        fffff8800103e38f-fffff8800103e394  6 bytes - volmgrx!VmxpReadWriteCompletionRoutine+8f (+0x0c)
        [ 48 8b 1d ca cd 01:00 00 00 00 00 00 ]
        fffff8800103e396-fffff8800103e3a0  11 bytes - volmgrx!VmxpReadWriteCompletionRoutine+96 (+0x07)
        [ 48 8b cb ff 43 1c ff 15:00 00 00 00 00 00 00 00 ]
        fffff8800103e3a2-fffff8800103e3a9  8 bytes - volmgrx!VmxpReadWriteCompletionRoutine+a2 (+0x0c)
        [ 66 3b 43 10 0f 83 c7 12:00 00 00 00 00 00 00 00 ]
        fffff8800103e3ac-fffff8800103e3b6  11 bytes - volmgrx!VmxpReadWriteCompletionRoutine+ac (+0x0a)
        [ 48 8b d7 48 8b cb ff 15:00 00 00 00 00 00 00 00 ]
        fffff8800103e3b8-fffff8800103e3bd  6 bytes - volmgrx!VmxpReadWriteCompletionRoutine+b8 (+0x0c)
        [ 48 8b 05 99 cd 01:00 00 00 00 00 00 ]
        fffff8800103e3bf-fffff8800103e405  71 bytes - volmgrx!VmxpReadWriteCompletionRoutine+bf (+0x07)
        [ 48 8b ce 48 8b 5c 24 40:00 00 00 00 00 00 00 00 ]
        fffff8800103e407-fffff8800103e40a  4 bytes - volmgrx!VMX_IO_DISK_EXTENT::QueryRepresentativeDiskExtent+17 (+0x48)
        [ 0f 85 5d 14:00 00 00 00 ]
        fffff8800103e40d-fffff8800103e44b  63 bytes - volmgrx!VMX_IO_DISK_EXTENT::QueryRepresentativeDiskExtent+1d (+0x06)
        [ 48 8b c1 48 83 c4 20 5b:00 00 00 00 00 00 00 00 ]
        fffff8800103e44d-fffff8800103e450  4 bytes - volmgrx!VMX_IO_DISK_EXTENT::BroadcastIrp+1d (+0x40)
        [ 0f 85 03 15:00 00 00 00 ]
        fffff8800103e453-fffff8800103e47a  40 bytes - volmgrx!VMX_IO_DISK_EXTENT::BroadcastIrp+23 (+0x06)
        [ 48 8b 41 30 48 89 6c 24:00 00 00 00 00 00 00 00 ]
    WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
    3747 errors : !volmgrx (fffff8800103e000-fffff8800103effe)
    Now please consider testing the 750 GB scagate. Seatool for dos: SeaTools | Seagate download

    • Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
    • Post a screenshot of the HDD using CrystalDiskInfo - Software - Crystal Dew World

    Let us know the results.
      My Computer


  3. Posts : 17
    Windows 7 Home Premium 64-bit
    Thread Starter
       #13

    Arc said:
    dennis96411 said:
    It blue screened again with the external drive unplugged. I then tried to copy some files from the internal hard drive to the external hard drive overnight, but I woke up to a blue screen and now the external hard drive is having trouble as well. I'm currently running TestDisk because nothing else recognizes it. Sigh, the problems just keep on coming.
    Still, continuing HDD related errors. From one dump ....
    Code:
    BugCheck F4, {3, fffffa8008ca9b30, fffffa8008ca9e10, fffff800037dd0d0}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : csrss.exe
    
    Followup: MachineOwner
    ---------
    Yet from another one ....
    Code:
    BugCheck 7A, {fffff6fc400081f0, ffffffffc00000c0, 1437ea860, fffff8800103e000}
    
    GetPointerFromAddress: unable to read from fffff8000370e278
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    Yet again .....
    Code:
    CHKIMG_EXTENSION: !chkimg -lo 50 -d !volmgrx
        fffff8800103e000-fffff8800103e028  41 bytes - volmgrx!VmxpQueueGetNotificationsIrp <PERF> (volmgrx+0x1000)
        [ 90 90 90 90 90 90 90 90:08 af ff ff 08 af ff ff ]
        fffff8800103e02a-fffff8800103e030  7 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+1a (+0x2a)
        [ 7f 28 00 0f 85 8e 19:ff 20 15 83 ff 20 00 ]
        fffff8800103e033-fffff8800103e0a8  118 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+23 (+0x09)
        [ 48 8b 7a 10 48 89 6c 24:00 00 00 00 00 00 00 00 ]
        fffff8800103e0aa-fffff8800103e0ad  4 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+9a (+0x77)
        [ 0f 84 23 1a:00 00 00 00 ]
        fffff8800103e0b0-fffff8800103e0b2  3 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+a0 (+0x06)
        [ 80 7b 52:00 00 00 ]
        fffff8800103e0b4-fffff8800103e0f1  62 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+a4 (+0x04)
        [ 0f 94 c0 04 03 88 46 b8:00 00 00 00 00 00 00 00 ]
        fffff8800103e0f3-fffff8800103e10b  25 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+e3 (+0x3f)
        [ 15 28 90 01 00 48 8b 74:ff 63 ef ff ff 5a ed ff ]
        fffff8800103e10d-fffff8800103e145  57 bytes - volmgrx!VMX_IO_DISK_EXTENT::Transfer+fd (+0x1a)
        [ 83 c4 20 41 5d 5f 5b c3:da ff ff 17 a0 ff f3 17 ]
        fffff8800103e148-fffff8800103e17e  55 bytes - volmgrx!VmxpDiskExtentTransferCompletionRoutine+28 (+0x3b)
        [ 48 8b 47 30 48 89 43 60:00 00 00 00 00 00 00 00 ]
        fffff8800103e180-fffff8800103e1a0  33 bytes - volmgrx!VmxpDiskExtentTransferCompletionRoutine+60 (+0x38)
        [ 90 90 90 90 90 90 90 90:3d b3 ff c7 3d b3 ff c7 ]
        fffff8800103e1a4-fffff8800103e1b1  14 bytes - volmgrx!VmxReadWrite+14 (+0x24)
        [ 4c 8b e2 48 8b 75 18 48:00 00 00 00 00 00 00 00 ]
        fffff8800103e1b4-fffff8800103e1c6  19 bytes - volmgrx!VmxReadWrite+24 (+0x10)
        [ 44 8b 75 08 4c 8b 29 4a:00 00 00 00 00 00 00 00 ]
        fffff8800103e1c9-fffff8800103e1ed  37 bytes - volmgrx!VmxReadWrite+39 (+0x15)
        [ 48 89 5c 24 70 48 89 7c:00 00 00 00 00 00 00 00 ]
        fffff8800103e1ef-fffff8800103e20a  28 bytes - volmgrx!VmxReadWrite+5f (+0x26)
        [ 47 14 48 8b cf ff 15 be:c7 5d cd ff f0 5d cd ff ]
        fffff8800103e20c-fffff8800103e217  12 bytes - volmgrx!VmxReadWrite+7c (+0x1d)
        [ 05 2f 9b 01 00 48 c7 43:36 9c ff 8d 1f 88 ff 46 ]
        fffff8800103e219-fffff8800103e21b  3 bytes - volmgrx!VmxReadWrite+89 (+0x0d)
        [ c6 43 53:00 00 00 ]
        fffff8800103e21d-fffff8800103e21f  3 bytes - volmgrx!VmxReadWrite+8d (+0x04)
        [ c6 83 84:00 00 00 ]
        fffff8800103e224-fffff8800103e226  3 bytes - volmgrx!VmxReadWrite+94 (+0x07)
        [ c6 83 85:00 00 00 ]
        fffff8800103e22b-fffff8800103e24a  32 bytes - volmgrx!VmxReadWrite+9b (+0x07)
        [ 48 89 03 49 8b 44 24 08:00 00 00 00 00 00 00 00 ]
        fffff8800103e24e-fffff8800103e259  12 bytes - volmgrx!VmxReadWrite+be (+0x23)
        [ 48 8b d3 48 89 43 28 49:00 00 01 00 db 00 46 72 ]
        fffff8800103e25d-fffff8800103e26f  19 bytes - volmgrx!VmxReadWrite+cd (+0x0f)
        [ 48 89 43 38 41 8b 44 24:00 00 00 a0 bb 94 07 80 ]
        fffff8800103e271-fffff8800103e27d  13 bytes - volmgrx!VmxReadWrite+e1 (+0x14)
        [ 48 89 43 48 0f b6 45 02:00 00 00 00 00 00 00 00 ]
        fffff8800103e27f-fffff8800103e283  5 bytes - volmgrx!VmxReadWrite+ef (+0x0e)
        [ 03 4c 89 bb b0:00 00 00 00 00 ]
        fffff8800103e287-fffff8800103e28d  7 bytes - volmgrx!VmxReadWrite+f7 (+0x08)
        [ 0f 94 c0 4c 89 a3 b8:00 00 00 00 00 00 00 ]
        fffff8800103e291-fffff8800103e298  8 bytes - volmgrx!VmxReadWrite+101 (+0x0a)
        [ 88 43 52 49 8b 84 24 b8:00 00 00 00 00 00 00 00 ]
        fffff8800103e29c-fffff8800103e2ac  17 bytes - volmgrx!VmxReadWrite+10c (+0x0b)
        [ 80 48 03 01 48 8b 4b 30:00 00 00 00 00 00 00 00 ]
        fffff8800103e2af-fffff8800103e2bd  15 bytes - volmgrx!VmxReadWrite+11f (+0x13)
        [ 48 8b 7c 24 78 48 8b 5c:00 00 00 00 00 00 00 00 ]
        fffff8800103e2c1-fffff8800103e2e4  36 bytes - volmgrx!VmxReadWrite+131 (+0x12)
        [ 48 83 c4 40 41 5e 41 5d:00 00 00 00 00 00 00 00 ]
        fffff8800103e2e7-fffff8800103e325  63 bytes - volmgrx!VmxReadWrite+157 (+0x26)
        [ 48 8b d8 e9 17 ff ff ff:00 00 00 00 00 00 00 00 ]
        fffff8800103e329-fffff8800103e32c  4 bytes - volmgrx!VmxpReadWriteCompletionRoutine+29 (+0x42)
        [ 48 8b b1 b8:00 00 00 00 ]
        fffff8800103e330-fffff8800103e346  23 bytes - volmgrx!VmxpReadWriteCompletionRoutine+30 (+0x07)
        [ 48 89 46 30 48 8b 41 68:00 00 00 00 00 00 00 00 ]
        fffff8800103e349-fffff8800103e34d  5 bytes - volmgrx!VmxpReadWriteCompletionRoutine+49 (+0x19)
        [ 48 8b 01 4c 8b:00 00 00 00 00 ]
        fffff8800103e34f-fffff8800103e353  5 bytes - volmgrx!VmxpReadWriteCompletionRoutine+4f (+0x06)
        [ 48 8d 05 fa 0c:00 00 00 00 00 ]
        fffff8800103e356-fffff8800103e35c  7 bytes - volmgrx!VmxpReadWriteCompletionRoutine+56 (+0x07)
        [ 4c 3b c0 0f 85 66 13:00 00 00 00 00 00 00 ]
        fffff8800103e35f-fffff8800103e361  3 bytes - volmgrx!VmxpReadWriteCompletionRoutine+5f (+0x09)
        [ 80 b9 85:00 00 00 ]
        fffff8800103e366-fffff8800103e36b  6 bytes - volmgrx!VmxpReadWriteCompletionRoutine+66 (+0x07)
        [ 48 8d 05 43 99 01:00 00 00 00 00 00 ]
        fffff8800103e36d-fffff8800103e373  7 bytes - volmgrx!VmxpReadWriteCompletionRoutine+6d (+0x07)
        [ 48 89 01 0f 85 c8 12:00 00 00 00 00 00 00 ]
        fffff8800103e376-fffff8800103e378  3 bytes - volmgrx!VmxpReadWriteCompletionRoutine+76 (+0x09)
        [ 80 bf 84:00 00 00 ]
        fffff8800103e37d-fffff8800103e380  4 bytes - volmgrx!VmxpReadWriteCompletionRoutine+7d (+0x07)
        [ 0f 85 da 12:00 00 00 00 ]
        fffff8800103e383-fffff8800103e38c  10 bytes - volmgrx!VmxpReadWriteCompletionRoutine+83 (+0x06)
        [ 0f b6 47 50 3c 01 0f 85:00 00 00 00 00 00 00 00 ]
        fffff8800103e38f-fffff8800103e394  6 bytes - volmgrx!VmxpReadWriteCompletionRoutine+8f (+0x0c)
        [ 48 8b 1d ca cd 01:00 00 00 00 00 00 ]
        fffff8800103e396-fffff8800103e3a0  11 bytes - volmgrx!VmxpReadWriteCompletionRoutine+96 (+0x07)
        [ 48 8b cb ff 43 1c ff 15:00 00 00 00 00 00 00 00 ]
        fffff8800103e3a2-fffff8800103e3a9  8 bytes - volmgrx!VmxpReadWriteCompletionRoutine+a2 (+0x0c)
        [ 66 3b 43 10 0f 83 c7 12:00 00 00 00 00 00 00 00 ]
        fffff8800103e3ac-fffff8800103e3b6  11 bytes - volmgrx!VmxpReadWriteCompletionRoutine+ac (+0x0a)
        [ 48 8b d7 48 8b cb ff 15:00 00 00 00 00 00 00 00 ]
        fffff8800103e3b8-fffff8800103e3bd  6 bytes - volmgrx!VmxpReadWriteCompletionRoutine+b8 (+0x0c)
        [ 48 8b 05 99 cd 01:00 00 00 00 00 00 ]
        fffff8800103e3bf-fffff8800103e405  71 bytes - volmgrx!VmxpReadWriteCompletionRoutine+bf (+0x07)
        [ 48 8b ce 48 8b 5c 24 40:00 00 00 00 00 00 00 00 ]
        fffff8800103e407-fffff8800103e40a  4 bytes - volmgrx!VMX_IO_DISK_EXTENT::QueryRepresentativeDiskExtent+17 (+0x48)
        [ 0f 85 5d 14:00 00 00 00 ]
        fffff8800103e40d-fffff8800103e44b  63 bytes - volmgrx!VMX_IO_DISK_EXTENT::QueryRepresentativeDiskExtent+1d (+0x06)
        [ 48 8b c1 48 83 c4 20 5b:00 00 00 00 00 00 00 00 ]
        fffff8800103e44d-fffff8800103e450  4 bytes - volmgrx!VMX_IO_DISK_EXTENT::BroadcastIrp+1d (+0x40)
        [ 0f 85 03 15:00 00 00 00 ]
        fffff8800103e453-fffff8800103e47a  40 bytes - volmgrx!VMX_IO_DISK_EXTENT::BroadcastIrp+23 (+0x06)
        [ 48 8b 41 30 48 89 6c 24:00 00 00 00 00 00 00 00 ]
    WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
    3747 errors : !volmgrx (fffff8800103e000-fffff8800103effe)
    Now please consider testing the 750 GB scagate. Seatool for dos: SeaTools | Seagate download

    • Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
    • Post a screenshot of the HDD using CrystalDiskInfo - Software - Crystal Dew World

    Let us know the results.
    Check the other screenshots I have posted. Western Digital's Data Lifeguard Diagnostics didn't seem to find any errors, but the S.M.A.R.T. information given by HD Tune is indicating some errors. I'll run Seagate's diagnostic tool when I get home tonight.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #14

    First of all, we have enough evidence to believe that the WD My Book 1110 USB Device is not working properly.
    Code:
    Event[507]:
      Log Name: System
      Source: Ntfs
      Date: 2013-03-03T09:35:01.057
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: HaoZhang-PC
      Description: 
    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Hao Zhang's My Book.
    
    Event[508]:
      Log Name: System
      Source: Ntfs
      Date: 2013-03-03T09:35:01.057
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: HaoZhang-PC
      Description: 
    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Hao Zhang's My Book.
    
    Event[509]:
      Log Name: System
      Source: Ntfs
      Date: 2013-03-03T09:35:01.057
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: HaoZhang-PC
      Description: 
    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Hao Zhang's My Book.
    
    Event[510]:
      Log Name: System
      Source: Ntfs
      Date: 2013-03-03T09:35:01.057
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: HaoZhang-PC
      Description: 
    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Hao Zhang's My Book.
    
    Event[511]:
      Log Name: System
      Source: Ntfs
      Date: 2013-03-03T09:35:01.057
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: HaoZhang-PC
      Description: 
    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Hao Zhang's My Book.
    So find no need to care what Western Digital says.

    Next .... no authentication of what HDD's screenshot it is .....



    And .... nothing comes out from your description .... about the HDD of which the smart data is. What inference may be drawn form it, and how? If drawn, how logical it will be?
    Never mind, it blue screened again while I left it to idle for an hour. I've included the new information collected by the diagnostics tool.

    By the way, is is normal for the "seek error rate" under S.M.A.R.T. for the hard drive to increase by 10 every second? Please see the attached photo for details. Either way, I'm going to backup my entire hard drive tonight before it decides to completely fail.
    Thirdly ... it is the second time I suggested you to do a Seatools test, on your Seagate Momentus ST9750420AS 750GB 7200 RPM 16MB Cache SATA 3.0Gb/s 2.5" Internal Notebook Hard Drive. Dont know why you are not paying any heed. It is your issue, not of me! Why I have to force you to do the tests? It should be your urge to get it fixed.

    Is there any explanation from you?
    Code:
    Event[33321]:
      Log Name: System
      Source: Disk
      Date: 2013-07-05T13:34:31.686
      Event ID: 11
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: HaoZhang-PC
      Description: 
    The driver detected a controller error on \Device\Harddisk1\DR24.
    Event[32539]:
      Log Name: System
      Source: Disk
      Date: 2013-07-02T14:04:29.512
      Event ID: 11
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: HaoZhang-PC
      Description: 
    The driver detected a controller error on \Device\Harddisk1\DR18.
    Event[32479]:
      Log Name: System
      Source: Disk
      Date: 2013-07-02T04:03:21.368
      Event ID: 11
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: HaoZhang-PC
      Description: 
    The driver detected a controller error on \Device\Harddisk1\DR17.
    Event[32235]:
      Log Name: System
      Source: Disk
      Date: 2013-07-01T18:25:03.319
      Event ID: 11
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: HaoZhang-PC
      Description: 
    The driver detected a controller error on \Device\Harddisk1\DR16.
    Event[32211]:
      Log Name: System
      Source: Disk
      Date: 2013-07-01T17:24:44.992
      Event ID: 11
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: HaoZhang-PC
      Description: 
    The driver detected a controller error on \Device\Harddisk1\DR15.
    Event[31299]:
      Log Name: System
      Source: Disk
      Date: 2013-06-28T17:09:18.286
      Event ID: 11
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: HaoZhang-PC
      Description: 
    The driver detected a controller error on \Device\Harddisk1\DR11.
    Do you really have 24 Volumes there in a HDD?

    Whatever, I want the Crystaldisc Info Screenshot of the Seagate Momentus ST9750420AS 750GB 7200 RPM 16MB Cache SATA 3.0Gb/s 2.5" Internal Notebook Hard Drive, in your next post, and the report of the seatools test. If I dont get, I will not continue here. It appears that it is my issue and my urge to fix it, not your.
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #15

    Hi dennis96411.
    I like to mention that I know of no other way to diag and fix your problem other than following Arc's instructions and requests.
    I consider Arc a expert on BSOD and the method use by Arc has saved
    many computers.
    I highly recommend following the instructions and recommendations that Arc has posted and respond in the proper fashion.
      My Computer


  6. Posts : 17
    Windows 7 Home Premium 64-bit
    Thread Starter
       #16

    So Seagate's diagnostic tool's results were good, but the information given by CrystalDiskInfo weren't as comforting (almost the same as those given by HD Tune). The ones marked as caution are "Reallocated Sectors Count", "Current Pending Sector Count", and "Uncorrectable Sector Count". Are these indicating imminent hard drive failure? Should I start looking for new hard drive?

    Code:
    ----------------------------------------------------------------------------
    CrystalDiskInfo 5.6.2 (C) 2008-2013 hiyohiyo
                                    Crystal Dew World : http://crystalmark.info/
    ----------------------------------------------------------------------------
    
        OS : Windows 7 Home Premium SP1 [6.1 Build 7601] (x64)
      Date : 2013/09/20 20:51:40
    
    -- Controller Map ----------------------------------------------------------
     + ATA Channel 1 (1) [ATA]
       - ST9750420AS ATA Device
     + ATA Channel 5 (5) [ATA]
       - MATSHITA DVD-RAM UJ890ES ATA Device
     - Ricoh PCIe Memory Stick Host Controller [ATA]
     - Ricoh PCIe SD/MMC Host Controller [ATA]
     - Ricoh PCIe xD-Picture Card Controller [ATA]
     + Standard AHCI 1.0 Serial ATA Controller [ATA]
       - ATA Channel 1 (1)
       - ATA Channel 5 (5)
    
    -- Disk List ---------------------------------------------------------------
     (1) ST9750420AS : 750.1 GB [0/0/0, pd1] - st
    
    ----------------------------------------------------------------------------
     (1) ST9750420AS
    ----------------------------------------------------------------------------
               Model : ST9750420AS
            Firmware : 0001SDM5
       Serial Number : 5WS0K30R
           Disk Size : 750.1 GB (8.4/137.4/750.1/750.1)
         Buffer Size : 16384 KB
         Queue Depth : 32
        # of Sectors : 1465149168
       Rotation Rate : 7200 RPM
           Interface : Serial ATA
       Major Version : ATA8-ACS
       Minor Version : ATA8-ACS version 4
       Transfer Mode : SATA/300
      Power On Hours : 8615 hours
      Power On Count : 1093 count
         Temparature : 38 C (100 F)
       Health Status : Caution
            Features : S.M.A.R.T., APM, 48bit LBA, NCQ
           APM Level : 8080h [ON]
           AAM Level : ----
    
    -- S.M.A.R.T. --------------------------------------------------------------
    ID Cur Wor Thr RawValues(6) Attribute Name
    01 119 _79 __6 00000D9D08B0 Read Error Rate
    03 _99 _98 _85 000000000000 Spin-Up Time
    04 _98 _98 _20 00000000088E Start/Stop Count
    05 100 100 _36 000000000042 Reallocated Sectors Count
    07 _86 _60 _30 000019D6EFC3 Seek Error Rate
    09 _91 _91 __0 0000000021A7 Power-On Hours
    0A 100 100 _97 000000000000 Spin Retry Count
    0C _99 _99 _20 000000000445 Power Cycle Count
    B8 100 100 _99 000000000000 End-to-End Error
    BB __1 __1 __0 000000000D44 Reported Uncorrectable Errors
    BC 100 _96 __0 000100020024 Command Timeout
    BD 100 100 __0 000000000000 High Fly Writes
    BE _62 _48 _45 000026210026 Airflow Temperature
    BF 100 100 __0 00000000008D G-Sense Error Rate
    C0 100 100 __0 0000000000AF Power-off Retract Count
    C1 _98 _98 __0 0000000015B6 Load/Unload Cycle Count
    C2 _38 _52 __0 001200000026 Temperature
    C3 119 _99 __0 00000D9D08B0 Hardware ECC recovered
    C5 _99 _93 __0 000000000018 Current Pending Sector Count
    C6 _99 _93 __0 000000000018 Uncorrectable Sector Count
    C7 200 200 __0 000000000000 UltraDMA CRC Error Count
    F0 100 253 __0 B3E80000216A Head Flying Hours
    F1 100 253 __0 000084F2304E Total Host Writes
    F2 100 253 __0 0000E7B976A2 Total Host Reads
    FE 100 100 __0 000000000000 Free Fall Protection
    
    -- IDENTIFY_DEVICE ---------------------------------------------------------
            0    1    2    3    4    5    6    7    8    9
    000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000  .Z?..7.......?......
    010: 2020 2020 2020 2020 2020 2020 3557 5330 4B33 3052              5WS0K30R
    020: 0000 8000 0004 3030 3031 5344 4D35 5354 3937 3530  ......0001SDM5ST9750
    030: 3432 3041 5320 2020 2020 2020 2020 2020 2020 2020  420AS               
    040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00                ..../.
    050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110  @.......?....?......
    060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000  ...........x.x.x.x..
    070: 0000 0000 0000 0000 0000 001F 0F06 0000 0048 0040  .................H.@
    080: 01F0 0029 746B 7D09 61E3 7469 BC09 61E3 407F 0045  ...)tk}.a.ti..a.@..E
    090: 0045 8080 FFFE 0000 D000 0000 0000 0000 0000 0000  .E..................
    100: 66F0 5754 0000 0000 0000 0000 6003 0000 5000 C500  f.WT........`...P...
    110: 2FA2 5DD3 0000 0000 0000 0000 0000 0000 0000 401E  /.]...............@.
    120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 66F0  @................)f.
    130: 5754 66F0 5754 2020 0002 0140 0108 5000 3C06 3C0A  WTf.WT  ...@..P.<.<.
    140: 0000 0078 0000 0008 0000 0000 01FF 0280 0000 0000  ...x................
    150: 0008 0000 0000 0000 0000 0000 0000 0000 4200 8060  ................B..`
    160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
    170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
    180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
    190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
    200: 0000 0000 0000 0000 0000 0000 303F 0000 0000 4000  ............0?....@.
    210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000  ............... ....
    220: 0000 0000 1010 0000 0000 0000 0000 0000 0000 0000  ....................
    230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
    240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
    250: 0000 0000 0000 0000 0000 1CA5                      ............
    
    -- SMART_READ_DATA ---------------------------------------------------------
         +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 0A 00 01 0F 00 77 4F B0 08 9D 0D 00 00 00 03 03  .....wO.........
    010: 00 63 62 00 00 00 00 00 00 00 04 32 00 62 62 8E  .cb........2.bb.
    020: 08 00 00 00 00 00 05 33 00 64 64 42 00 00 00 00  .......3.ddB....
    030: 00 00 07 0F 00 56 3C C3 EF D6 19 00 00 00 09 32  .....V<........2
    040: 00 5B 5B A7 21 00 00 00 00 00 0A 13 00 64 64 00  .[[.!........dd.
    050: 00 00 00 00 00 00 0C 32 00 63 63 45 04 00 00 00  .......2.ccE....
    060: 00 00 B8 32 00 64 64 00 00 00 00 00 00 00 BB 32  ...2.dd........2
    070: 00 01 01 44 0D 00 00 00 00 00 BC 32 00 64 60 24  ...D.......2.d`$
    080: 00 02 00 01 00 00 BD 3A 00 64 64 00 00 00 00 00  .......:.dd.....
    090: 00 00 BE 22 00 3E 30 26 00 21 26 00 00 00 BF 32  ...".>0&.!&....2
    0A0: 00 64 64 8D 00 00 00 00 00 00 C0 32 00 64 64 AF  .dd........2.dd.
    0B0: 00 00 00 00 00 00 C1 32 00 62 62 B6 15 00 00 00  .......2.bb.....
    0C0: 00 00 C2 22 00 26 34 26 00 00 00 12 00 00 C3 1A  ...".&4&........
    0D0: 00 77 63 B0 08 9D 0D 00 00 00 C5 12 00 63 5D 18  .wc..........c].
    0E0: 00 00 00 00 00 00 C6 10 00 63 5D 18 00 00 00 00  .........c].....
    0F0: 00 00 C7 3E 00 C8 C8 00 00 00 00 00 00 00 F0 00  ...>............
    100: 00 64 FD 6A 21 00 00 E8 B3 01 F1 00 00 64 FD 4E  .d.j!........d.N
    110: 30 F2 84 00 00 00 F2 00 00 64 FD A2 76 B9 E7 00  0........d..v...
    120: 00 00 FE 32 00 64 64 00 00 00 00 00 00 00 00 00  ...2.dd.........
    130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 73  ...............s
    170: 03 00 01 00 02 96 03 00 00 00 FE CA FF FF E4 DF  ................
    180: 00 00 00 00 48 0D 00 00 03 02 01 02 02 02 02 02  ....H...........
    190: 02 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00  ................
    1A0: 00 00 00 00 8D 00 00 00 10 29 C3 48 35 1C 00 00  .........).H5...
    1B0: 00 00 00 00 01 00 8F 02 4E 30 F2 84 2A 0C 01 00  ........N0..*...
    1C0: A2 76 B9 E7 D9 4B 07 00 00 00 00 00 00 00 00 00  .v...K..........
    1D0: 00 00 00 00 00 00 00 00 DB 02 00 00 00 00 00 00  ................
    1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 93  ................
    
    -- SMART_READ_THRESHOLD ----------------------------------------------------
         +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 55  ...............U
    010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00  ................
    020: 00 00 00 00 00 00 05 24 00 00 00 00 00 00 00 00  .......$........
    030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00  ................
    040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00  ...........a....
    050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00  ................
    060: 00 00 B8 63 00 00 00 00 00 00 00 00 00 00 BB 00  ...c............
    070: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00  ................
    080: 00 00 00 00 00 00 BD 00 00 00 00 00 00 00 00 00  ................
    090: 00 00 BE 2D 00 00 00 00 00 00 00 00 00 00 BF 00  ...-............
    0A0: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00  ................
    0B0: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00  ................
    0C0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C3 00  ................
    0D0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00  ................
    0E0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00  ................
    0F0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 F0 00  ................
    100: 00 00 00 00 00 00 00 00 00 00 F1 00 00 00 00 00  ................
    110: 00 00 00 00 00 00 F2 00 00 00 00 00 00 00 00 00  ................
    120: 00 00 FE 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 84  ................
      My Computer


  7. Posts : 17
    Windows 7 Home Premium 64-bit
    Thread Starter
       #17

    Now I'm really positive that it's failing. It just crashed again while I was watching a YouTube video. It begins when I try to launch new programs or open files. Firefox was still working and the video was still playing, but attempting to launch any file led to nothing happening. The disk activity indicator just stays off, and I knew it was going to crash. And it did, with NTFS.sys. I guess it's time for a new hard drive. Which brand should I go for? Hitachi, Western Digital, or another Seagate?
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #18

    Seagate, definitely.

    But, if you have followed me and posted a screenshot of the CrystalDisc Info, it would have been better for you.

    Some more service (as in rectifying failing HDDs) you may obtain from us which you missed in that way.

    BTW, is the Printer is always connected? If so, remove it and observe how it goes.
      My Computer


  9. Posts : 17
    Windows 7 Home Premium 64-bit
    Thread Starter
       #19

    Arc said:
    Seagate, definitely.

    But, if you have followed me and posted a screenshot of the CrystalDisc Info, it would have been better for you.

    Some more service (as in rectifying failing HDDs) you may obtain from us which you missed in that way.

    BTW, is the Printer is always connected? If so, remove it and observe how it goes.
    I just took the drive out of the bay, cleaned the area up a bit, then made sure it's firmly connected. Not sure if that will help at all, but it's better than not trying. By the way, my peripherals are connected through a hub that's located on the side of my laptop cooling pad (except my headset, flash drives, and the external hard drive). I'll leave the printer unplugged and see if that will do anything (I believe it's off most of the time though).

    As for buying a new HDD, can you tell me why you chose Seagate over the others? My current Seagate is failing and it's only about 3 years old, which is why I'm a little reluctant to use Seagate again. I have an old Dell laptop with a 40GB Hitachi drive from 2003 or earlier, and it still works fine to this day. But if I were to end up going with your recommendation of buying another Seagate, should I choose the same model or find a new one? My maximum budget is around $100. (I'm currently looking at THIS)
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #20

    dennis96411 said:
    I have an old Dell laptop with a 40GB Hitachi drive from 2003 or earlier, and it still works fine to this day.
    Posted in more that 100 hard drive failure related threads during the last year. The percentage of a failing Seagate is the least, whereas Hitachi is on the top.

    Secondly, there is seatools, the best way to recover failing HDDs ... and that part of function is available for Seagate discs only.

    Thirdly, their customer service is better, compared to the other HDD brands I personally have used.
      My Computer


 
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