Bsod 50 page_fault_in_nonpaged_area


  1. Posts : 3
    Windows 7 Pro 64Bit
       #1

    Bsod 50 page_fault_in_nonpaged_area


    Hi, I have a dell optiplex 7010 with 64bit windows and whenever I restart I am now getting blue screen with this error.
    Here is the link to minidump on skydrive.
    http://sdrv.ms/18o8PEk
    I have updated all the drivers and bios from dell website. Please advise if there is anything which needs fixing.
    Thank you
    Aman
      My Computer


  2. Posts : 3
    Windows 7 Pro 64Bit
    Thread Starter
       #2

    Here is the correct .dmp file

    http://sdrv.ms/17DIlSihttp://sdrv.ms/17DIlSi
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Hello abaloch05.

    It is a stop 0x76, basically it is caused by some driver malfunctioning.

    But the failing driver is not traced in the solitary crash dump that you uploaded.

    Enable Driver Verifier to monitor the drivers.
    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
    ________________________________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 76, {0, fffffa8010f2a060, 2, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+17dc6 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PROCESS_HAS_LOCKED_PAGES (76)
    Caused by a driver not cleaning up correctly after an I/O.
    Arguments:
    Arg1: 0000000000000000, Locked memory pages found in process being terminated.
    Arg2: fffffa8010f2a060, Process address.
    Arg3: 0000000000000002, Number of locked pages.
    Arg4: 0000000000000000, Pointer to driver stacks (if enabled) or 0 if not.
        Issue a !search over all of physical memory for the current process pointer.
        This will yield at least one MDL which points to it.  Then do another !search
        for each MDL found, this will yield the IRP(s) that point to it, revealing
        which driver is leaking the pages.
        Otherwise, set HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
        Management\TrackLockedPages to a DWORD 1 value and reboot.  Then the system
        will save stack traces so the guilty driver can be easily identified.
        When you enable this flag, if the driver commits the error again you will
        see a different bugcheck - DRIVER_LEFT_LOCKED_PAGES_IN_PROCESS (0xCB) -
        which can identify the offending driver(s).
    
    Debugging Details:
    ------------------
    
    
    PROCESS_NAME:  smss.exe
    
    DEFAULT_BUCKET_ID:  DRIVER_FAULT_0x76
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x76
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80002fb5ad9 to fffff80002c7ab80
    
    STACK_TEXT:  
    fffff880`035e8998 fffff800`02fb5ad9 : 00000000`00000076 00000000`00000000 fffffa80`10f2a060 00000000`00000002 : nt!KeBugCheckEx
    fffff880`035e89a0 fffff800`02f343f7 : fffffa80`10f2a060 fffffa80`0c6b5d10 fffffa80`00000000 fffffa80`00000002 : nt! ?? ::NNGAKEGL::`string'+0x17dc6
    fffff880`035e89e0 fffff800`02c83e54 : 00000000`00000000 fffffa80`10f2a060 fffffa80`10f2a030 fffff800`02f31a9e : nt!PspProcessDelete+0x177
    fffff880`035e8a40 fffff800`02f50463 : fffffa80`10f2a060 00000000`00000001 fffffa80`0c725660 fffffa80`117b9b20 : nt!ObfDereferenceObject+0xd4
    fffff880`035e8aa0 fffff800`02c83e54 : 00000000`00000000 00000000`00000000 fffffa80`0c6b5bc0 fffffa80`10086b20 : nt!PspThreadDelete+0xe3
    fffff880`035e8ae0 fffff800`02c59c70 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff6fc`4001ead8 : nt!ObfDereferenceObject+0xd4
    fffff880`035e8b40 fffff800`02c84261 : fffff800`02c59bc0 fffff800`02e20330 fffffa80`0c725660 00000000`00000000 : nt!PspReaper+0xb0
    fffff880`035e8b70 fffff800`02f18bae : 00000000`00000000 fffffa80`0c725660 00000000`00000080 fffffa80`0c713040 : nt!ExpWorkerThread+0x111
    fffff880`035e8c00 fffff800`02c6b8c6 : fffff880`03389180 fffffa80`0c725660 fffff880`033940c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`035e8c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::NNGAKEGL::`string'+17dc6
    fffff800`02fb5ad9 cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::NNGAKEGL::`string'+17dc6
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  51db806a
    
    FAILURE_BUCKET_ID:  X64_0x76_smss.exe_nt!_??_::NNGAKEGL::_string_+17dc6
    
    BUCKET_ID:  X64_0x76_smss.exe_nt!_??_::NNGAKEGL::_string_+17dc6
    
    Followup: MachineOwner
    ---------
      My Computer


  4. Posts : 3
    Windows 7 Pro 64Bit
    Thread Starter
       #4

    Hi Arc,

    Thank you for the reply. I enabled verifier but if I restart I will see the bsod before windows has loaded and I have to go to safemode and do a system restore

    I tried to get a dump using SF but each options give me an IO exception

    Regards,
    Aman
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Hi, if it BSODs before windows load, boot into safe mode and disable Driver Verifier.
    Then boot normally again, and enable Driver Verifier again. Just make it sure that you are not selecting any driver provided by "microsoft" and "unknown".

    So have another try? :)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 07:49.
Find Us