BSOD while running full malwarebytes antimalware program

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  1. Posts : 255
    windows 7 Professional 64-bit
    Thread Starter
       #11

    Arc said:
    I am asking for some more help .... perhaps I am missing something here.
    Here is the stop code on the blue screen I got if that helps. sorry I guess I just don't quite understand what I need to do. Stop code 0X0000007E Should I be looking into the bug check analysis you posted?
      My Computer


  2. Posts : 255
    windows 7 Professional 64-bit
    Thread Starter
       #12

    I changed my dump to give a kernel dmp and will run program to try and get another BSOD is that a waste of time? :)
      My Computer


  3. Posts : 1,454
    Microsoft Windows 8.1 64-bit Professional
       #13

    Hello p5200,

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff80002291a16, fffff8800250f888, fffff8800250f0e0}
    
    Probably caused by : ntkrnlmp.exe ( nt!IopDeleteFile+48 )
    
    Followup: MachineOwner
    ---------
    Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoints with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.
    ----------

    Please run Memtest86+ to test your RAM for issues.

       Tip
    Let Memtest run for at least 10 passes and preferably overnight as it may take very long to complete.
    Especially read part three of the tutorial, which explains you to test each RAM stick in all DIMM slots to filter out failing slots.
    Arc said:
    Suppose you have got the result like that:
    No code has to be inserted here. It is a RAM, a bad RAM.

    But if you have got a result like that:
    No code has to be inserted here. It is a motherboard issue. The particular slot is bad.

    ----------

    Please use the SFC /SCANNOW command as displayed in option two of this tutorial.


    1. Click on the .
    2. Open an elevated command prompt.
    3. Type "SFC /SCANNOW" without the quotations.
    4. Let SFC do it's thing, and then prompted to, restart.

      If SFC found and repaired anything, please do the following:
    5. When restarted, open an elevated command prompt.
    6. Type (or copy) the following, this will create a .txt file on your desktop;
      findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
    7. In your next reply, please attach this file using the method displayed in this tutorial.


    ----------

       Warning
    Do not do this step if your hard drive is an SSD!

    Please scan your hard drive with Chkdsk.

    1. Click on the
    2. Open an Elevated Command Prompt.
    3. Type the following;
      chkdsk C: /F/R
      Replace C: with the letter of your hard drive.
    4. You will get a message that your drive is in use and that Chkdsk will be run at start up.
    5. Please exit the command prompt, close and save any open programs and restart your machine. Chkdsk will now scan at boot.

       Warning
    Do not attempt to cancel or stop the scan, this might result in a loss in data and could render your Windows unusable!

    ----------

    Please stress test the graphics card using Furmark GPU Stress Test.
       Information
    During the test please check the screen for artifacts.
    The purpose of this test is to make your machine crash and create dump files so that we can pinpoint the cause of your problem.
       Tip
    Please run Furmark once when your machine has just started, and once again when your machine has been active for several hours.

    ----------

    Please scan your hard drive with SeaTools for Windows.
    Read the tutorial before attempting to run the tool.


    Good luck and keep us posted,
    Nommy
      My Computer


  4. Posts : 255
    windows 7 Professional 64-bit
    Thread Starter
       #14

    I ran the CHKDSK once the other day and it is a ssd hope I didn't screw it up. I ran the sfc /scannow with no problems I will try your other suggestions. Now what's going on with my print?
      My Computer


  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #15

    p5200 said:
    I ran the CHKDSK once the other day and it is a ssd hope I didn't screw it up. I ran the sfc /scannow with no problems I will try your other suggestions. Now what's going on with my print?
    No mate I have done the same on mine - I didn't know this at the time either. Now in your specs the hard drive is quoted as a spinner is it?

    If it is a spinner then you could try a surface test with the Partition Wizard tool.

    Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition.

    the pic is of my SSD but the rule applies to spinners:)
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #16

    p5200 Please correct your System Specs so other member know exactly what they are working with. We try are best not to give improper advise.
    Could you also post a full picture of your Disk Management using this Tutorial by Brink.

    Screenshots and Files - Upload and Post in Seven Forums

    Attachment 286308
      My Computer


  7. Posts : 255
    windows 7 Professional 64-bit
    Thread Starter
       #17

    I'll see what I can do about posting what you asked for. I'm running a SamSung 840 120GB ssd which I installed with fresh install of win 7 pro last week. I wonder why it showed up as a spinner? Thanks! :)
      My Computer


  8. Posts : 255
    windows 7 Professional 64-bit
    Thread Starter
       #18

    Here is what my system says. :)
      My Computer


  9. Posts : 255
    windows 7 Professional 64-bit
    Thread Starter
       #19

    I've updated my spec sorry, I have trouble remembering things like that. I'm still trying to figure out how to correctly use the Mem test 86 iso I burned it for a while but, didn't really understand what I was looking for. I'll set it to run all night when I go to bed. :)
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #20

    We need to know how much free space you have on your C drive.

    I'm no BSOD expert but what I'm trying to do is get some basic information that will allow the BSOD experts to give more help concerning your BSOD.
    Where did you get your copy of Windows 7 Pro and did you complete all the Windows Updates?
      My Computer


 
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