BSOD 0x00000124 error

Stigmatised · 20 Sep 2013

Hi,

Below are my specs:
OS
Windows 7 Ultimate 64 bit
CPU
Intel i5 3570k
Motherboard
ASRock Z77 Extreme 3
Memory
8GB DDR3 Kingston
Graphics Card
AMD Radeon 7850 HD
Hard Drives
Extreme SATA III Solid State Drive 240GB

This is a custom built PC, a few days ago while messing around with XBMC and Chrome, my computer suddenly froze up and BSOD with the above error message (0x00000124 ). I restarted and shortly after the restart, same thing happened. Restarted again, and it didn't even get to the desktop before it BSOD'ed. I left it overnight and the following morning all was fine.

This happened every night (I leave my computer on during the day), with the computer in general getting slower as it went on (leading me to believe it is the heat causing it to reset) before restarting with the error.

So same thing happened last night, it reset and I left it. When I came out I turned it on fresh, half an hour later while messing with XBMC again it crashed (note: it hasn't always crashed with XBMC, I just use this as a HTPC so I am generally on that more). It kind of confused me since it hadn't been on that long. Booting into safe mode wasn't an issue, and I ran the diagnostic test, which is attached.

I've opened it up, and right now, have everything but the lan, mouse and keyboard disconnected, and so far, so good, but its also kind of unpredictable as to if/when it will happen.

Advice?

koolkat77 · 21 Sep 2013

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8009778028, b2000000, 81000402}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8009778028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000081000402, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  Lightpack.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff800`00ba8a98 fffff800`037f8a3b : 00000000`00000124 00000000`00000000 fffffa80`09778028 00000000`b2000000 : nt!KeBugCheckEx
fffff800`00ba8aa0 fffff800`0338c443 : 00000000`00000001 fffffa80`0946a840 00000000`00000000 fffffa80`0946a890 : hal!HalBugCheckSystem+0x1e3
fffff800`00ba8ae0 fffff800`037f8700 : 00000000`00000728 fffffa80`0946a840 fffff800`00ba8e70 fffff800`00ba8e00 : nt!WheaReportHwError+0x263
fffff800`00ba8b40 fffff800`037f8052 : fffffa80`0946a840 fffff800`00ba8e70 fffffa80`0946a840 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`00ba8c90 fffff800`037f7f0d : 00000000`00000004 00000000`00000001 fffff800`00ba8ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`00ba8cd0 fffff800`037ebe88 : 00000000`007f3578 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff800`00ba8d00 fffff800`032744ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff800`00ba8d30 fffff800`03274353 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`00ba8e70 00000000`76d87136 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0028d0f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76d87136


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

Followup: MachineOwner
---------

0: kd> !errrec fffffa8009778028
===============================================================================
Common Platform Error Record @ fffffa8009778028
-------------------------------------------------------------------------------
Record Id     : 01ceb5542f70b947
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 9/20/2013 0:52:10 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa80097780a8
Section       @ fffffa8009778180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Micro-Architectural Error
Flags         : 0x00
CPU Version   : 0x00000000000306a9
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa80097780f0
Section       @ fffffa8009778240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : a9 06 03 00 00 08 10 00 - bf e3 9a 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8009778240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8009778138
Section       @ fffffa80097782c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal unclassified (Proc 0 Bank 4)
  Status      : 0xb200000081000402