BSOD Support :(

Page 1 of 2 12 LastLast

  1. Posts : 7
    764
       #1

    BSOD Support :(


    Hey, i've used these forums a couple times now and really appreciate the help you guys have given me so far (thanks!!). Hopefully this is the last time i'm going to have to use these forums! I'm about to sell my PC, and don't want the new user to experience any of the problems I have been experiencing. I've been BSOdding for a while now, and have just learnt to live with it. I normally crash when i'm watching a YouTube video after I start up my PC, when it's been on for a while it doesn't seem to crash.

    Here's a link to my file: http://www.filedropper.com/help

    Thanks in advance guys!!
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_SCHEDULER_INTERNAL_ERROR (119)
    The video scheduler has detected that fatal violation has occurred. This resulted
    in a condition that video scheduler can no longer progress. Any other values after
    parameter 1 must be individually examined according to the subtype.
    Arguments:
    Arg1: 0000000000000001, The driver has reported an invalid fence ID.
    Arg2: 000000000002199c
    Arg3: 000000000002199f
    Arg4: 000000000002199e
    The display driver is old here.
    Code:
    fffff880`04c48000 fffff880`04cd5000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Thu Dec 20 01:02:55 2012 (50D21667)
        CheckSum:         00095A98
        ImageSize:        0008D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it to the latest, the 13.4 WHQL. Update your ATI/AMD display driver.
    You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


    During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

    Also upload your MSINFO32.nfo file. We need to check something there.

    1. Click on the start button
    2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
    3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
    4. Give the time for processing, it will save a .nfo file on your desktop.
    5. Zip it, and upload it following the instruction.
      My Computer


  3. Posts : 7
    764
    Thread Starter
       #3

    Thanks for the reply Arch, here's my msinfo.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    The file you uploaded is corrupter or incomplete ... it is not opening. Try uploading a text version. Follow the earlier steps .... while in step 3, do File > Export.
      My Computer


  5. Posts : 7
    764
    Thread Starter
       #5

    Here is the .txt file
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    I was searching for this thing.
    Code:
    Name    Silicon Image SiI 3132 SATALink Controller    
    Manufacturer    Silicon Image    
    Status    OK    
    PNP Device ID    PCI\VEN_1095&DEV_3132&SUBSYS_02F71028&REV_01\4&24931170&0&00E4    
    Memory Address    0xFBBFFC00-0xFBBFFC7F    
    Memory Address    0xFBBF8000-0xFBBFBFFF    
    I/O Port    0x0000BC00-0x0000BC7F    
    IRQ Channel    IRQ 16    
    Driver    c:\windows\system32\drivers\si3132.sys (1.0.15.0, 88.54 KB (90,664 bytes), 07/08/2010 22:53)
    How necessary it is, to you? If it is necessary, update it. If it is not, remove/disable it.
      My Computer


  7. Posts : 7
    764
    Thread Starter
       #7

    I don't even know what this is? How do I go about removing it?
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Is it a factory installed OS?

    Can you enter into the BIOS and see what the storage controller mode is set to?
      My Computer


  9. Posts : 7
    764
    Thread Starter
       #9

    I'm not sure what you mean. I formatted my PC, reinstalled the drivers you mentioned, and i'm still BSODing! If I upload again do you think you might be able to identify the problem?
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    hlayton said:
    I don't even know what this is? How do I go about removing it?
    hlayton said:
    I'm not sure what you mean. I formatted my PC, reinstalled the drivers you mentioned, and i'm still BSODing! If I upload again do you think you might be able to identify the problem?
    A formatting and reinstall without Silicon Image Starlink Controller is the first thing that is required here.

    Next it would be possible to debug a Fence ID issue.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:32.
Find Us