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Windows 7: BSOD using windows , error 0x0000004e

25 Nov 2013   #21
x BlueRobot


BugCheck A, {fffffffffffffff8, 2, 0, fffff80002e89d8c}

Probably caused by : win32k.sys ( win32k!TimersProc+197 )
Again, this is caused by a similar issue, a driver has attempted to access paged pool at IRQL Level 2. Only non-paged pool is accessible here, and therefore a page fault will not be serviced and will count as a illegal instruction.

fffff88003c596a0 -- (.trap 0xfffff88003c596a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800b2e4140
rdx=fffffa800bce2690 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002e89d8c rsp=fffff88003c59830 rbp=fffffa800b2ec140
 r8=ffffffffffffffff  r9=0000000000000089 r10=fffff88002fd7180
r11=fffff88002fd7100 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
fffff800`02e89d8c 4c3b78f8        cmp     r15,qword ptr [rax-8] ds:ffffffff`fffffff8=????????????????
fffff880`0480b000 fffff880`04c25000   igdkmd64  Mon Oct 07 23:56:37 2013 (52533C25)
fffff880`03f17000 fffff880`03f2d000   intelppm  Tue Jul 14 00:19:25 2009 (4A5BC0FD)
I would check for a chipset update, and a possible graphics driver update from the Intel Support Page - Intel® Driver Update Utility

My System SpecsSystem Spec
25 Nov 2013   #22
x BlueRobot


Quote   Quote: Originally Posted by was955 View Post
so u are saying u can't find the drive that is making the problem
u know this is not a good solutions to turn off sleep and hibernate

also i don't use hibernate at all only automatic sleep when i am away from computer

can u suggest what to do other than verifier?

how we can solve this problem
I never said it was a bad idea, I suggested it was more of a work around, rather than a full solution to the problem.
My System SpecsSystem Spec
25 Nov 2013   #23

windows 7 Ultimate 64bit
it is daily now

here is another dump last night after working on site development

the new thing was it showed me a display driver crash and the screen when black for a moment

if u understood what i mean!

i am helpless now i have only to pray for the creator to help me solving this problem.

as i said before the computer build is only 2 months still in warranty and i changed evreything.

now i want to change my microsoft wireless sett 2000 to the new set 3000

also was thinking on installing any vga card that could give me full block of memory instead of shared one for the vga.
My System SpecsSystem Spec

25 Nov 2013   #24

windows 7 Ultimate 64bit

i went to gigabyte download center
and found a new fresh Intel VGA Driver 4600
2013/11/25 version

i am installing and give it a try !

i also read this release note

and look what i found


1. Resolved issue when resuming from system sleep, sometimes external monitor is not turned on

2. Resolved issue where Intel® Dynamic Refresh Rate Switching Technology (Intel® DRRS Technology) function would be lost after disabling the Intel Display power saving technology (Intel DPST) in the Graphics Control panel

3. Resolved the Intel Display Audio upgrade failure while upgrading the graphics driver

4. Resolved video black out while playing a content protected DVD

5. Resolved the issue when sporadically external monitor is not turned on while resuming from Sleep
My System SpecsSystem Spec
26 Nov 2013   #25
x BlueRobot


Have you had any crashes since then?
My System SpecsSystem Spec
27 Nov 2013   #26

windows 7 Ultimate 64bit

not yet i am waiting but i disabled sleep at all

also there is strange problem it stops responding to some keys like all the system is in hult for secs when u write

and i reset this but changing usb dongle usb place in rear motherboard

and it is not batteries cause i changed last 2days with new duracell

now i ordered new set of mirosoft 3000 ? to replace my 2000 set
My System SpecsSystem Spec
27 Nov 2013   #27
x BlueRobot


Okay, wait until it crashes again.
My System SpecsSystem Spec
30 Nov 2013   #28

windows 7 Ultimate 64bit
well here it comes

today is the day that we have the bsod again

it was while playing angry birds with BlueStacks by my son

please tell me what is it now?

by the way i put a logitech set k260 instead of the microsoft set 2000 which drove me crazy

put still ihave sometimes the same problem when u write and it pass a key here and there
My System SpecsSystem Spec
01 Dec 2013   #29
x BlueRobot


BugCheck 4E, {99, 152b66, 0, 413e6}

Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
3: kd> knL
 # Child-SP          RetAddr           Call Site
00 fffff880`0b476f88 fffff800`02f4fa4c nt!KeBugCheckEx
01 fffff880`0b476f90 fffff800`02e6ced2 nt!MiBadShareCount+0x4c
02 fffff880`0b476fd0 fffff800`02e907c3 nt! ?? ::FNODOBFM::`string'+0x3242a
03 fffff880`0b477060 fffff800`02e91892 nt!MiDeleteAddressesInWorkingSet+0x307
04 fffff880`0b477910 fffff800`0319515a nt!MmCleanProcessAddressSpace+0x96
05 fffff880`0b477960 fffff800`031796b8 nt!PspExitThread+0x56a
06 fffff880`0b477a60 fffff800`02ebfe53 nt!NtTerminateProcess+0x138
07 fffff880`0b477ae0 00000000`7747157a nt!KiSystemServiceCopyEnd+0x13
08 00000000`001ae148 00000000`00000000 0x7747157a
The Share Count refers to the number of PTE's which are referencing this physical page of memory, and since a process object has been terminated and removed, and all process address space and working set has been deallocated and freed. I believe the share count may have gone out of sync, and contains the incorrect number of references.

Run Memtest86+ for least 9-10 passes, and preferably overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.

Quote   Quote: Originally Posted by Arc View Post
It is a RAM, a bad RAM.

But if you have got a result like that:
It is a motherboard issue. The particular slot is bad.
My System SpecsSystem Spec
01 Dec 2013   #30
x BlueRobot


3: kd> !process
GetPointerFromAddress: unable to read from fffff800030f8000
PROCESS fffffa8008e4e060
    SessionId: none  Cid: 18e4    Peb: 7efdf000  ParentCid: 189c
    DirBase: 166efe000  ObjectTable: 00000000  HandleCount:   0.
    Image: HD-Frontend.ex
    VadRoot fffffa8006f635b0 Vads 596 Clone 0 Private 98061. Modified 1308434. Locked 0.
    DeviceMap fffff8a0013e4680
    Token                             fffff8a01f0d9a50
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
fffff78000000000: Unable to get shared data
    ElapsedTime                       00:00:00.000
    UserTime                          00:00:00.000
    KernelTime                        00:00:00.000
    QuotaPoolUsage[PagedPool]         333280
    QuotaPoolUsage[NonPagedPool]      72356
    Working Set Sizes (now,min,max)  (169329, 50, 345) (677316KB, 200KB, 1380KB)
    PeakWorkingSetSize                217998
    VirtualSize                       1094 Mb
    PeakVirtualSize                   1381 Mb
    PageFaultCount                    20191566
    MemoryPriority                    BACKGROUND
    BasePriority                      8
    CommitCharge                      179327
    Job                               fffffa800c84abf0

        THREAD fffffa80072aa060  Cid 18e4.09f8  Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 3
Why is working set size of that process so large? It's 661MB.

Do you have a Kernel Memory dump? It should be located in this folder:

Please compress and then upload to in a zipped folder to SkyDrive.

BSODTutorials: How to Upload Kernel Memory Dumps to Skydrive
My System SpecsSystem Spec

 BSOD using windows , error 0x0000004e

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