my sons pc has multiple BSODs

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  1. Posts : 7
    win 7 64
       #1

    my sons pc has multiple BSODs


    hey guys. my son is a gamer and we have made multiple upgrades to his pc.. around june he started getting random bsods. i have changed his ram, video card and PSU like an hour ago. first bsod he got was ....
    BCCode: 3b
    BCP1: 00000000C000001D
    BCP2: FFFFF960000470BB
    BCP3: FFFFF880132C8200
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    then
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF80003170F6C
    BCP3: FFFFF88013A20190
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    then
    BCCode: d1
    BCP1: 0000000000000074
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88004829B3A
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    and this is the newest one.

    BCCode: 1e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF80002E9B0FB
    BCP3: 0000000000000000
    BCP4: FFFFFFFFFFFFFFFF






    he is running Windows 7 fully updated. amd phenom quad core 955, msi k9n2 diamond mobo, 8gb ram, 650watt ultra psu, lite on dvdrw.
      My Computer


  2. Posts : 3,056
    Windows 10
       #2

    Hello welcome to SF :).
    Please, Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  3. Posts : 7
    win 7 64
    Thread Starter
       #3

    ok so here are the files...
      My Computer


  4. Posts : 3,056
    Windows 10
       #4

    Hi thanks, I won't be able to look at the dumps today unfortunately but several files are missing
    that are important in-order to have a broad look on the system.
    Please run the SFDT again and let it run, it may take 10-15 minutes at times, not including the dump files
    you should have eight files in total.
      My Computer


  5. Posts : 7
    win 7 64
    Thread Starter
       #5

    well there are 6 dump files and 4 .txt files in the .zip
      My Computer


  6. Posts : 3,056
    Windows 10
       #6

    Right, this is how it should look (again minus the dumps).
    Attachment 286455
      My Computer


  7. Posts : 7
    win 7 64
    Thread Starter
       #7

    ok ill have him run it again.
      My Computer


  8. Posts : 3,056
    Windows 10
       #8

    Thanks :) .
      My Computer


  9. Posts : 7
    win 7 64
    Thread Starter
       #9

    so upon helping my son and walk him through this program, he still only gets these files. says that this is all that comes up.. i dunno
      My Computer


  10. Posts : 3,056
    Windows 10
       #10

    Ok I can make do with what there is but more information will go a long way
    with helping me to give you more specific links with regards to your hardware.

    Please upload the MSINFO32 file.
    Start> RUN> "MSINFO32" without the quotes then hit [Enter].
    In "MSINFO32" go to, File> Save> name it your user-name and upload.
    Recent bugchecks

    The stack holds the latest driver routines that were present in memory at the time of the crash,
    in this one we can see a lot of activity from tpcip.sys being it's a legitimate Windows driver
    we need to go by association.

    Code:
    08 fffff880`009af430 fffff880`01665afa nt!KiGeneralProtectionFault+0x10a
    09 fffff880`009af5c0 fffff880`01685f34 tcpip!TcpTcbHeaderSend+0x28a
    0a fffff880`009af770 fffff880`01661d75 tcpip!TcpFlushDelay+0x204
    0b fffff880`009af850 fffff880`01659cc7 tcpip!TcpPreValidatedReceive+0x3e5
    0c fffff880`009af920 fffff880`0165983a tcpip!IppDeliverListToProtocol+0x97
    0d fffff880`009af9e0 fffff880`01658e39 tcpip!IppProcessDeliverList+0x5a
    0e fffff880`009afa80 fffff880`01656adf tcpip!IppReceiveHeaderBatch+0x23a
    0f fffff880`009afb60 fffff880`016560b2 tcpip!IpFlcReceivePackets+0x64f
    10 fffff880`009afd60 fffff880`016554da tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
    11 fffff880`009afe40 fffff800`02ee0878 tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xda
    12 fffff880`009afe90 fffff880`01655bd2 nt!KeExpandKernelStackAndCalloutEx+0xd8
    13 fffff880`009aff70 fffff880`014dc0eb tcpip!FlReceiveNetBufferListChain+0xb2
    14 fffff880`009affe0 00000000`00000000 ndis!ndisMIndicateNetBufferListsToOpen+0xdb
    Looking at your drivers we can see that your realtek driver is very very old:
    Code:
    lmvm Rt64win7
    
    fffff880`0616c000 fffff880`0619e000   Rt64win7   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Thu Feb 26 11:04:13 2009

    *By uploading the uploading the MSINFO32 file I'll be able to pinpoint
    the the correct driver for an update.



    Other bugchecks are attributed to a GPU driver, you're using a recent driver.
    Code:
    lmvm nvlddmkm
    
    fffff880`05631000 fffff880`06128000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Thu Sep 12 08:16:00 2013

    I would normally advise rolling back to a more stable version but given that again I don't have
    all the information I need to make an educated suggestion I'm forced to wait.




    Your BIOS is woefully out-dated! Pre Windows Seven.

    Code:
    BiosVersion = V2.0
    BiosReleaseDate = 04/10/2008
    Please update your BIOS.
       Warning
    Flashing the BIOS is a risky procedure. If you are uncomfortable
    performing it yourself have a technician perform it.
    Regardless, flashingis at your own risk.

       Note
    Attention:
    Users who download BIOS from here (not using Live Update) should use the flash utility included in the downloaded compressed file when doing the BIOS update. To avoid BIOS update failure, please do not use older versions of the update utility or utilities not provided by MSI.

    Attachment 286998




    Keep us updated and post back with the results!
      My Computer


 
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