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19 Sep 2013 | #1 |
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Seemingly Random/Flash Related BSOD - 0x0000000a
0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000001, 0xfffff800026e250f)
I am getting constant BlueScreens. It might be related to the Flash Player - if I have it running (such as playing a YouTube video) and try to open any new page in another window, the computer freezes for a fifth of a second before returning to normal. I do not know where to start debugging. I've already tried disabling hardware acceleration, but that doesn't work. If it isn't flash related - I am still unable to find any culprit. The BlueScreens started a month ago, and are progressively getting worse. If you have any questions, I will answer them whenever I can. |
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19 Sep 2013 | #2 |
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Post it following the Blue Screen of Death (BSOD) Posting Instructions.
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19 Sep 2013 | #3 |
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Attachment didn't upload correctly. It has been added.
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20 Sep 2013 | #4 |
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Hello hunte922.
Update Etron USB 3.0 Extensible Host Controller drivers. Install the version 1.0.0.0115 dated 2012/09/20 from GIGABYTE - Motherboard - Socket 1155 - GA-Z68X-UD3H-B3 (rev. 1.0) (Under Support and Download > Drivers > USB 3.0) Disable Hardware Acceleration. Open a video in YouTube. When it is started, right click on the screen and choose "settings" ![]() In the resulting window, uncheck the option for hardware acceleration, and then close the window. ![]() Also, see these tutorials:
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******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck A, {0, 2, 1, fffff800026e250f} Probably caused by : ntkrnlmp.exe ( nt!KiTimerExpiration+ef ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0000000000000000, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000001, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff800026e250f, address which referenced memory Debugging Details: ------------------ WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff8000290f100 GetUlongFromAddress: unable to read from fffff8000290f1c0 0000000000000000 Nonpaged pool CURRENT_IRQL: 2 FAULTING_IP: nt!KiTimerExpiration+ef fffff800`026e250f 488901 mov qword ptr [rcx],rax CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: System TAG_NOT_DEFINED_c000000f: FFFFF800047DBFB0 TRAP_FRAME: fffff800047d5960 -- (.trap 0xfffff800047d5960) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=000000331a180923 rbx=0000000000000000 rcx=0000000000000000 rdx=0000000000000020 rsi=0000000000000000 rdi=0000000000000000 rip=fffff800026e250f rsp=fffff800047d5af0 rbp=000000000054e420 r8=fffffa8012e54b10 r9=00000000000000c0 r10=0000000000000020 r11=0000000000000000 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz ac pe cy nt!KiTimerExpiration+0xef: fffff800`026e250f 488901 mov qword ptr [rcx],rax ds:00000000`00000000=???????????????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff800026d7129 to fffff800026d7b80 STACK_TEXT: fffff800`047d5818 fffff800`026d7129 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx fffff800`047d5820 fffff800`026d5da0 : fffff800`02852e80 fffff780`00000320 00000000`0054e420 000000ca`12daa64e : nt!KiBugCheckDispatch+0x69 fffff800`047d5960 fffff800`026e250f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`0001aa49 : nt!KiPageFault+0x260 fffff800`047d5af0 fffff800`026e23c7 : 00000044`e97057c0 00000044`0054e420 00000044`e970571e 00000000`00000020 : nt!KiTimerExpiration+0xef fffff800`047d5b90 fffff800`026cf88a : fffff800`02852e80 fffff800`02860cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277 fffff800`047d5c40 00000000`00000000 : fffff800`047d6000 fffff800`047d0000 fffff800`047d5c00 00000000`00000000 : nt!KiIdleLoop+0x5a STACK_COMMAND: kb FOLLOWUP_IP: nt!KiTimerExpiration+ef fffff800`026e250f 488901 mov qword ptr [rcx],rax SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: nt!KiTimerExpiration+ef FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 51fb06cd FAILURE_BUCKET_ID: X64_0xA_nt!KiTimerExpiration+ef BUCKET_ID: X64_0xA_nt!KiTimerExpiration+ef Followup: MachineOwner --------- |
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20 Sep 2013 | #5 |
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Updated the drivers and applied the settings. If I still have problems I'll post so; if not, after one whole week, I'll be sure to mark this thread as solved.
Thanks! |
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24 Sep 2013 | #6 |
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Stuttering is still happening. I should BlueScreen any time now.
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24 Sep 2013 | #7 |
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I BlueScreened with the same code (0x0000000a) while running a memory check before booting. After that, Windows would not start without getting the same message. 2 faulty RAM modules were located and removed. After that, I had to use System Restore because one of my drivers had corrupted (it was causing BlueScreens on login). I'll check back in if the problems persist.
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25 Sep 2013 | #8 |
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If you have identified the faulty RAM stick successfully, it is a good job
![]() Let us know how the computer works after removing it ![]() |
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29 Sep 2013 | #9 |
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The RAM modules were all replaced with Corsair Vengeance Pro. Everything's working fine now.
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29 Sep 2013 | #10 |
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Good news
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