BSOD/Restarts 0x00000124

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  1. Posts : 10
    Windows 7 Ultimate 64bit
       #1

    BSOD/Restarts 0x00000124


    Ok so a little background information. Up until I bought my new hard drive I was getting a lot of BSODs and restarts without BSOD, they happened every 4-5 days and would happen 2-3 times in the same day after happening once. Nearly all of the BSODs showed the 0x00000124 code and would happen irrelevant of what the computer was doing (At least to my knowledge)

    After I got a new hard drive (Which was roughly 1 month ago) the problem seemed to have gone but I've had 3 restarts in the past 2 weeks with no obvious cause.

    Thanks for reading.
      My Computer


  2. Posts : 3,056
    Windows 10
       #2

    Hi and welcome to SF :) .

    All three bugchecks are the the exact same consistant error:


    Code:
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8008757028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000fe800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000020015, Low order 32-bits of the MCi_STATUS value.
    Code:
    !errrec fffffa8008757028
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8008757138
    Section       @ fffffa80087572c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DTLBL1_ERR (Proc 1 Bank 0)
      Status      : 0xfe80000000020015
      Address     : 0x0000f880043f1000
      Misc.       : 0x0000000000000000
    We can see an error in the TLB cache, which is consistent though out the rest of the dumps.



    It appears that your CPU is overclocked:

    Code:
    [CPU Information]
    ~MHz = REG_DWORD 3616
    Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
    Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
    Identifier = REG_SZ AMD64 Family 21 Model 1 Stepping 2
    ProcessorNameString = REG_SZ AMD FX(tm)-4100 Quad-Core Processor            
    VendorIdentifier = REG_SZ AuthenticAMD
    Reset the BIOS back to default in case you're unaware that your CPU is overclocked:

       Note

    Write down the current value of the SATA Mode!
    Its either AHCI or IDE.
    After resetting the CMOS go back and verify the value for SATA Mode is what it was
    when the OS was installed.



    A newer BIOS version has been released:
    Code:
    BiosVersion = 1003   
    BiosReleaseDate = 03/26/2012
    AMD CPU's are know to be sensitive to BIOS updates and benefit from such.
    Please update your BIOS.
       Warning
    Flashing the BIOS is a risky procedure. If you are uncomfortable
    performing it yourself have a technician perform it.
    Regardless, flashingis at your own risk.




    Attachment 286678





    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. - H2SO4
    The generic nature of the 0x124 (Arg1=0) stop code means we would have to take
    the trail & error approach.

    Do you have any spear parts (or another PC) to test with, mainly a PSU?
    The usual suspect of this kind of BCCode is the CPU but it's often not the the case which is why we need
    to test other components to rule them out as the cause.
    How old are your components?


    What is the make an model of you PSU?
    Fill out this form and post back the result:


    Good practice, open up the case and re-seat all types of connection.

    • SATA Cables (HDD/SSD/ODD).
    • SATA-Power.
    • Motherboard 24-pin.
    • Motherboard 4/8-pin (CPU).
    • Re-seat the RAM.
    • Re-seat the GPU.

    Make sure that every slot / cable head is free of dust or other obstruction.
    Make sure that every connection is seating properly and firmly in-place.

    Also have a look at the motherboard and the GPU, search for any "bad caps", bulky, leaking bloated capacitors.

    i.e







    • Download Speccy and post a Screenshot of the summary window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.



       Note

    If any other component is overclocked reset it back to stock speeds!




    Good places to read more:

      My Computer


  3. Posts : 10
    Windows 7 Ultimate 64bit
    Thread Starter
       #3

    Hello and thanks for your detailed reply :)

    I've never touched anything to do with overclocking so it is weird that my CPU would appear to be overclocked.

    I've reset the bios, updated the bios and the sata mode was IDE before and after the reset.

    I don't have another PSU or PC however I might be able to borrow a old pc to test with.

    My PSU and graphics card are roughly 6-8 months old, my hard drive is about 1 month old, heatsink/fans/case are only a few months old and the motherboard, processor and RAM are about 4 years old.

    This is a link to the PSU I have Alpine Alpine II 700Watt PSU White With 120mm Blue Fan PPFC | Falcon Computers

    I filled the power supply calculator in as best as i could and the result was Minimum PSU Wattage:321 and Recommended PSU Wattage: 371

    I opened up my computer and cleaned everything and made sure all the connections were seated properly and i checked for bad caps but found none.

    I took the screenshots for the stress tests:

    Idle screenshot:
    Attachment 286788

    CPU screenshot:
    Attachment 286786

    GPU Screenshot:
    Attachment 286787

    Thanks for reading and helping.
      My Computer


  4. Posts : 3,056
    Windows 10
       #4

    Thanks for the feedback :) .
    The temperatures are looking very good, how long did you allow the stress for?

    I wouldn't replace the PSU with an old one as it might just give false positives, keep testing with your current one for the moment being.

    Naturally our main focus would be the 4 years old motherboard, RAM and CPU but is not to say
    that other newer parts can't hit the dirt prematurely.

    Since resetting the CMOS (BIOS), cleaning and re-seating the physical connections
    did you have any issues?
      My Computer


  5. Posts : 10
    Windows 7 Ultimate 64bit
    Thread Starter
       #5

    Hi,

    I did the CPU stress test for an hour since after about 20minutes the temperatures didn't really go up. Should i do it again for longer? The GPU was only on for about 10 minutes since the temperatures leveled out after about 6 mins.

    Today my PC had an actual BSOD instead of a restart and it was the same code 0x00000124.

    I'm not sure if this is relevant but its another issue I'm currently having. So I'd been having a lot of screen flickering for the past month or so and it had got so bad that i was having headaches so since my screen was quite old and i needed a new one anyway i bought a new one, thinking it would fix the problem (This was maybe 2 weeks ago). For the first few days after getting a new one it was fine and there was no problems but then I started to get screen flicker again. Its no where near as bad as it was with my other screen but its still there. Not sure if that has anything to do with the graphics card or if there is something wrong with my settings but either way it might be helpful information.
      My Computer


  6. Posts : 3,056
    Windows 10
       #6

    What sort of flickering?
    Does it look like a low-hertz display (below 59Hz), or are the flickers are very predominant (sudden blackouts)?

    Did you update the BIOS?
      My Computer


  7. Posts : 10
    Windows 7 Ultimate 64bit
    Thread Starter
       #7

    Sort of background waves and lines that are more dominant in games rather than anywhere else. I've messed around with the settings lots and had no luck, currently the res is 1920*1080 with 75hertz refresh rate and its made no difference.

    Yeah i updated the bios.
      My Computer


  8. Posts : 3,056
    Windows 10
       #8

    Could be a faulty GPU / output connector.
    Try using a different output source ie. DVI / HDMi..
    If that doesn't fix the BSOD's switch to the integrated graphics for testing purposes.
      My Computer


  9. Posts : 10
    Windows 7 Ultimate 64bit
    Thread Starter
       #9

    Sorry for late reply, had to go buy a cable and test it. I got a DVI-HDMI cable and from what i can tell the screen flicker is gone but I haven't tested it for a long period of time yet.
      My Computer


  10. Posts : 3,056
    Windows 10
       #10

    Thanks for the update, let us know how things develop due time :) .
      My Computer


 
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