One week old custom build getting random BSOD when idle but not gaming

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  1. Posts : 19
    Windows 7 Home Premium X64
    Thread Starter
       #21

    One more thing, can the hdd problem be driver related (Intel Rapid Storage Technology)?
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #22

    mastervinc said:
    One more thing, can the hdd problem be driver related (Intel Rapid Storage Technology)?
    Very good question. Intel Rapid storage is problematic in many a cases. But typically it is highly problematic when it is used in SCSI mode. And if it is problematic, it is reflected in the crash dump. As I have not noticed anything related to Rapid storage in the crash dumps, I have given it a benefit of doubt.

    In your computer, Intel RST driver is being used as AHCI mode storage controller, so it is comparatively easier to deal with.
    Code:
    Name              Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller
    Manufacturer    Intel Corporation
    Status             OK
    Driver              c:\windows\system32\drivers\iastora.sys (12.0.0.1082, 637.48 KB (652,784 bytes), 1/31/2013 3:20 PM)
    Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    5. Select one Intel device item under it, right click, uninstall.
    6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
    7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

    After a restart, the AHCI storage controller will be msahci.sys, which never fails.



    As it appears in your mind, go for it. It definitely will be a worthy try.
      My Computer


  3. Posts : 19
    Windows 7 Home Premium X64
    Thread Starter
       #23

    Now my HDD is making grinding like noise. I should probably back it up, I will most likely RMA it.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #24

    The earlier the better.
      My Computer


  5. Posts : 19
    Windows 7 Home Premium X64
    Thread Starter
       #25

    Right now I am wondering whether to RMA the hard disk or just purchase a new 1 TB hard disk to eliminate the risk of this happening again. Apparently the model that I own is prone to failing is it true?
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #26

    Even if you buy a new one, RMA it. It is new, within warranty, so you have the right to get the replacement.
      My Computer


  7. Posts : 19
    Windows 7 Home Premium X64
    Thread Starter
       #27

    Good point, I will use the Hitachi replacement for a secondary hard drive. Do you have any HDD brand to recommend in particular?
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #28

    I personally like Seagate. But you know, Seagate HDDs are also may fail in the same manner.

    Hardware is mostly luck. It may run very long, or it may fail shortly.
      My Computer


  9. Posts : 19
    Windows 7 Home Premium X64
    Thread Starter
       #29

    Err I got this BSoD when I uninstalled Intel Rapid Data Storage. Is this one HDD related?
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #30

    mastervinc said:
    Err I got this BSoD when I uninstalled Intel Rapid Data Storage. Is this one HDD related?
    See the primary output .... no more is needed.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000006, fffff800030ad1eb, fffff8800c7886e8, fffff8800c787f40}
    
    Probably caused by : hardware_disk
    
    Followup: MachineOwner
    ---------
    I think we have done enough of crash dump analysis. We know what he issue is .... and it is the time for action from your part.

    Let us know only after the HDD is replaced.
      My Computer


 
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