BSOD while using Chrome, IRQL_NOT_LESS_OR_EQUAL


  1. Posts : 6
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD while using Chrome, IRQL_NOT_LESS_OR_EQUAL


    Hello all, I have been having constant BSOD while using chrome for some reason. I am not too good with computers so any help with this would be appreciated. Pictures included below.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Please follow the instructions here to get BSOD help:

    System Info - See Your System Specs

    Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  3. Posts : 6
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    OK, do my system specs look all right from what you view in my profile now?
      My Computer


  4. Posts : 6
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    Here is the rar of the minidump.
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #5

    You missed the other files required by the SF tool...please review that, and add them again
      My Computer


  6. Posts : 6
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

    All righty this should be everything.. I hope.
      My Computer


  7. Posts : 6
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    bumpppp
      My Computer


  8. Posts : 6
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #8

    Bumppp please somebody help this computer illiterate guy lol
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    Apparently Avast is causing issues there.
    Code:
    fffff880`0a74b7e8  fffff880`04271296Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for aswSP.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
     aswSP+0x42296
    Description here: Driver Reference Table - aswSP.SYS

    Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
    Download, install and update those, and then run full system scans with both of them, one by one.

    Also, I would suggest you to test the HDD .... use either Windows Diagnostic Tool Ver. 1.12 or
    DOS Diagnostic Tool Ver. 7.0 from Software Utilities

    And Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    Let us know the results.
    ________________________________________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {fffffb40059d06db, 2, 0, fffff800032933c9}
    
    Probably caused by : memory_corruption ( nt!MiUnlinkPageFromLockedList+169 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: fffffb40059d06db, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800032933c9, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034ba100
    GetUlongFromAddress: unable to read from fffff800034ba1c0
     fffffb40059d06db Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!MiUnlinkPageFromLockedList+169
    fffff800`032933c9 410fb6511b      movzx   edx,byte ptr [r9+1Bh]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  AvastSvc.exe
    
    TRAP_FRAME:  fffff8800d53b530 -- (.trap 0xfffff8800d53b530)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=00000004001df024 rbx=0000000000000000 rcx=00000000001ed78b
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800032933c9 rsp=fffff8800d53b6c0 rbp=0000000000000000
     r8=fffff8800d53b6f0  r9=fffffb40059d06c0 r10=fffffa8009a774d8
    r11=fffff8800d53b710 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po cy
    nt!MiUnlinkPageFromLockedList+0x169:
    fffff800`032933c9 410fb6511b      movzx   edx,byte ptr [r9+1Bh] ds:fffffb40`059d06db=??
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80003282129 to fffff80003282b80
    
    STACK_TEXT:  
    fffff880`0d53b3e8 fffff800`03282129 : 00000000`0000000a fffffb40`059d06db 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0d53b3f0 fffff800`03280da0 : fffff880`0d53b5e8 00000000`00000000 00000002`00000000 fffffa80`0063c990 : nt!KiBugCheckDispatch+0x69
    fffff880`0d53b530 fffff800`032933c9 : fffff980`27cf32f0 00000000`00000002 fffff800`034bdcd0 00000000`00000002 : nt!KiPageFault+0x260
    fffff880`0d53b6c0 fffff800`0324fead : 00000000`00021433 fffffa80`0063c990 fffff8a0`0edfb000 fffffa80`09a774d8 : nt!MiUnlinkPageFromLockedList+0x169
    fffff880`0d53b740 fffff800`03250832 : 00000000`00000000 fffffa80`0758d000 00000000`00000000 00000000`00000000 : nt!MmPurgeSection+0x4bd
    fffff880`0d53b830 fffff880`012a14c3 : fffffa80`09df0b88 00000000`00000000 fffff8a0`00000000 00000000`00000000 : nt!CcPurgeCacheSection+0x172
    fffff880`0d53b8a0 fffff880`012c1e31 : fffff880`09395730 fffff8a0`13994b40 fffff8a0`1446a490 fffff880`0d53bba8 : Ntfs!NtfsDeleteFile+0x57b
    fffff880`0d53bb20 fffff880`01231699 : fffffa80`06df5010 fffffa80`066ac680 fffff880`09395690 fffffa80`09b66060 : Ntfs!NtfsCommonCleanup+0x1651
    fffff880`0d53bf30 fffff800`0327a677 : fffff880`09395690 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!NtfsCommonCleanupCallout+0x19
    fffff880`0d53bf60 fffff800`0327a638 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KySwitchKernelStackCallout+0x27
    fffff880`09395560 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwitchKernelStackContinue
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!MiUnlinkPageFromLockedList+169
    fffff800`032933c9 410fb6511b      movzx   edx,byte ptr [r9+1Bh]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nt!MiUnlinkPageFromLockedList+169
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  51fb06cd
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0xA_nt!MiUnlinkPageFromLockedList+169
    
    BUCKET_ID:  X64_0xA_nt!MiUnlinkPageFromLockedList+169
    
    Followup: MachineOwner
    ---------
      My Computer


 

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