BSOD kernel 41 bugcheck 278

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  1. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #11

    i have changed out the graphics card i had in for another gtx 580. loaded fine i ran furmark and it ran looked like it ran fine went outside while it was still running came back in and yup you guessed it pc was restarting. pc would not start it was in a continuous restart load it the windows logo and restart again i have currently got it running graphics availability is unknown i had too do a sys restore to a point where i had not even dled furmark yet that jsut finoished dling now so i will run the test again and stay here and watch it but error was still a kernel 41 and the same key words as always 0x8000000000000002 but bug check was 0 and so was the parameters. ok enough chat time too do the stress test ( remembering with my previous card i could load it for only 2 seconds, this card before i crashed and had too restore would of been an easy 30 seconds i watched it before leaving.
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  2. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #12

    ok i crashed in 2 seconds again this IS a COMPLETELY different card i am uploading a new zip for you guys too check out some of the check code parameters are different this time though.... INSIDE the zip is what i think is a log from furmark i am unsure of that looked like a log to me

    p.s the bug check code for this crash was the original 278 again
    BSOD kernel 41 bugcheck 278 Attached Files
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  3. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #13

    this is summary of the second gtx 580 been running for a bit over a over
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  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #14

    Stop 0x116 is a display/graphics related BSOD. There are certain reasons that can make display crash to BSOD.

    • System/GPU overheating + dust allocation.
    • Bad/Failing display driver
    • Bad/Failing GPU
    • Inadequate power supply

    Now, what comes out is .......


    • The system is not overheating at all.
    • The driver is the latest version. I asked if it BSODs with the earlier versions too, you havent answered. So considering that it is not the case.
    • Power supply is more than adequate.

    It is the GPU itself that remains there. Specially when it is crashing during the stress test, we can almost certainly say that it is the GPU that is failing. Its a crazy thought to expect 100% surety in remote assistance. We just can guide you in the proper way. Dont forget that we are not able to see your system physicallyand test in hand. We are trusting on the data and information you have supplied.

    Now come to teh COMPLETELY DIFFERENT CARD causing BSOD. As far as I can see, the card is .....
    Name NVIDIA GeForce GTX 580
    PNP Device ID PCI\VEN_10DE&DEV_1080&SUBSYS_15893842&REV_A1\4&DCE18BE&0&0018
    Adapter Type GeForce GTX 580, NVIDIA compatible
    Adapter Description NVIDIA GeForce GTX 580
    Adapter RAM 1.50 GB (1,610,612,736 bytes)
    Installed Drivers nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver Version 9.18.13.2723
    INF File oem19.inf (Section128 section)
    Color Planes Not Available
    Color Table Entries 4294967296
    Resolution 1920 x 1080 x 119 hertz
    Bits/Pixel 32
    Memory Address 0xDE000000-0xDFFFFFFF
    Memory Address 0xC0000000-0xCFFFFFFF
    Memory Address 0xCE000000-0xCFFFFFFF
    I/O Port 0x0000CF00-0x0000CF7F
    IRQ Channel IRQ 16
    I/O Port 0x000003B0-0x000003BB
    I/O Port 0x000003C0-0x000003DF
    Memory Address 0xA0000-0xBFFFF
    Driver c:\windows\system32\drivers\nvlddmkm.sys (9.18.13.2723, 10.75 MB (11,274,528 bytes), 17/09/2013 10:22 PM)
    Whereas, the GPU that was in use during the previous BSOD is .....,
    Name NVIDIA GeForce GTX 580
    PNP Device ID PCI\VEN_10DE&DEV_1080&SUBSYS_15893842&REV_A1\4&DCE18BE&0&0018
    Adapter Type GeForce GTX 580, NVIDIA compatible
    Adapter Description NVIDIA GeForce GTX 580
    Adapter RAM 1.50 GB (1,610,612,736 bytes)
    Installed Drivers nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver Version 9.18.13.2723
    INF File oem19.inf (Section128 section)
    Color Planes Not Available
    Color Table Entries 4294967296
    Resolution 1920 x 1080 x 119 hertz
    Bits/Pixel 32
    Memory Address 0xDE000000-0xDFFFFFFF
    Memory Address 0xC0000000-0xCFFFFFFF
    Memory Address 0xCE000000-0xCFFFFFFF
    I/O Port 0x0000CF00-0x0000CF7F
    IRQ Channel IRQ 16
    I/O Port 0x000003B0-0x000003BB
    I/O Port 0x000003C0-0x000003DF
    Memory Address 0xA0000-0xBFFFF
    Driver c:\windows\system32\drivers\nvlddmkm.sys (9.18.13.2723, 10.75 MB (11,274,528 bytes), 17/09/2013 10:22 PM)
    So ..... I am not able to see the difference between these two cards.

    This is your computer. Your decision is the final. You may take my/our words or not. We can just suggest based on what we see, and what we see that it is the SAME GPU caused the last BSOD that you posted.
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  5. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #15

    thanks archie i have 1 more qestion mat oh i did say yes that it was happening in earlier versions as well :). I am taking your advice in and all of it of because i would be putting it bluntly stupid not too. Ok so here is my question noe i am guessing ym thrid card is going too have the exact same issue NOW i am thinking the gpu is failing because the others seem minor too me COULD the gpu have failed due too my resent power outage at my house. power went off while pc was running and in game now as we have seen just won't do what it is told. If this is possible that a power outage could destroy my gpu's i can attempt too get my insurance in on the problem because pc is insured under house and contents :). my problem is i know 3rd time i ask this same thing. would a Tech see that a power outage could cause this damage and if so why only the cards why not mother board cpu etc etc etc

    thanks for all your help Sincerely Adrian
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  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #16

    I have requested my debugging guru to look at your case. Hopefully you will get the best possible suggestions very shortly.
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  7. Posts : 1,314
    Windows 7 64-bit
       #17

    I'm sorry for the long delay. I've been quite busy with other things.

    I looked into your crashes and every time I see the following error code: c000009a (Insufficient system resources exist to complete the API). This sounds very much like memory for Nvidia's drivers ran out. While you do have a lot of RAM, it's possible a driver of some sort has a very serious memory leak and is filling it up quickly. There's also a good chance this is caused by memory failure or a problem with your motherboard in supporting your RAM.

    If you are overclocking your memory or anything, reset them to factory defaults. Also make sure your memory timings are correct. Can you tell me what exactly your RAM is, like what model and brand? There's a possibility your motherboard may not support your RAM configuration or those models of sticks.

    There are some stuff you need to remove. First, go to the EVGA website and download and update all your motherboard's drivers for all its parts. Second, uninstall all software that comes with your motherboard, as well as TuneUp Utilities. This includes overclocking software, monitoring software, driver update software, etc. Only leave device drivers designed to make parts of your motherboard work. Everything else should be removed.

    If that does not fix your problem, then do some hardware tests. I recommend starting by removing all your RAM except the first slot (any other will cause problems), and then run Memtest86+ for 7 passes (all tests done once = 1 pass) on that one stick. After that, even if it shows up bad, replace it with another stick, and test that for 7 passes as well. Repeat until you do it for all RAM sticks.

    If you see that all are many of your sticks are showing up bad, it's a motherboard/PSU problem. If you see only one or maybe even just two sticks bad, it's most likely a problem with those sticks. If Memtest hangs, crashes or your system restarts during the test, then you have a serious motherboard or power supply problem and one of them has to be replaced.

    I know this is a lot of work, but finding problems with hardware - especially with this much of it - is hard to do without already having the right equipment available. I am confident we have a hardware problem, but which hardware it is can be very difficult to determine. So we will need to test with brute force and process of elimination.
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  8. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #18

    Corsair CMT12GX3M3A2000C9 12GB Kit Dominator GT DDR3 that is the ram i am running. my partner only bought me 3 sticks in July for my birthday this year so one would think it would not be those sticks? sorry for the late really have had some nasty back problems and been stuck in bed for quite some time
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  9. Posts : 1,314
    Windows 7 64-bit
       #19

    I checked the compatibility list and it doesn't even list any 2000 Mhz 4GB modules for your motherboard, only 1GB, 2GB, and 8GB. While the list is not comprehensive, it could mean that the system doesn't like 4GB modules at that particular speed (plus it said you had to overclock to even get to 2Ghz from 1333Mhz).

    I noticed you only mentioned 12GB kit, but Speccy says you have 24GB installed. Do you have two sets of this kit? Have you tried reducing the amount of RAM you have installed, perhaps halving it? Again, I recommend testing one module at a time with Memtest. Also if your system somehow goes stable with one or two modules that turn out clean on Memtest, it may just be your memory configuration.

    I am still puzzled about the repeated reboots once your first one kicks in. That always sounds like a PSU or temperature problem.
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  10. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #20

    yes i have 2 sets of these but the problem still existed before i put the second set of ram in. SO you don't think it is my cards? and the power supply tested fine on the website seemed too be putting out the correct voltage and watts according too the spreadsheet anyway.. The motherboard that is in the pc could be stuffed but it is watercooled ( well sure looks like it) If i was too replace it what board would run my current items obviously i would want too upgrade not downgrade so what would be a suitable comparison. i don't want any of the parts i have too go too waste such as the ram and the water cooling so what would be the next board for me?
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