BSOD when using intel hd and nvidia gpu


  1. Posts : 24
    Windows 7 Ultimate x64
       #1

    BSOD when using intel hd and nvidia gpu


    Hey,
    Im always getting BSOD when using igpu and dgpu at the same time, bsod can happen right when i boot up or it can happen after some hours. When running just igpu or just dgpu i never get any issues.
    I got to have intel hd gpu enabled in order to use Intel Quick Sync.
    I have already been playing around with drivers but no luck so far.
    What could be the problem here?

    Logs are taken when only nvidia gpu is running.

    Thanks
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to Seven Forums.

    Code:
    Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
    Debug session time: Sun Sep 22 15:47:26.695 2013 (UTC + 6:00)
    System Uptime: 0 days 0:07:02.928
    BugCheck 3B, {c0000005, fffff80002cd1a85, fffff8800b0708d0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  Drv64.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
    Debug session time: Sun Sep 22 15:39:54.359 2013 (UTC + 6:00)
    System Uptime: 0 days 0:01:11.593
    BugCheck 1E, {ffffffffc0000005, fffff80002c79a85, 0, ffffffffffffffff}
    Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
    Debug session time: Sun Sep 22 15:22:55.458 2013 (UTC + 6:00)
    System Uptime: 0 days 0:00:56.302
    BugCheck 1000007E, {ffffffffc0000005, fffff80002c83a85, fffff8800376a4e8, fffff88003769d40}
    Probably caused by : rdyboost.sys ( rdyboost!ST_STORE::StDmCurrentRegionSet+9b )
    BUGCHECK_STR:  0x7E
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
    Debug session time: Sun Sep 22 15:21:30.575 2013 (UTC + 6:00)
    System Uptime: 0 days 0:00:53.808
    BugCheck 1E, {ffffffffc0000005, fffff80002c83a85, 0, ffffffffffffffff}
    Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  avgui.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
    Debug session time: Sun Sep 22 15:06:48.363 2013 (UTC + 6:00)
    System Uptime: 0 days 0:02:28.206
    BugCheck 3B, {c0000005, fffff80002d2b11f, fffff88009f98da0, 0}
    Probably caused by : memory_corruption ( nt!MiRelinkStandbyPage+8f )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  svchost.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
    Debug session time: Sun Sep 22 14:57:02.849 2013 (UTC + 6:00)
    System Uptime: 0 days 0:01:09.082
    BugCheck 1000007E, {ffffffffc0000005, fffff80002cc1a85, fffff8800376a4e8, fffff88003769d40}
    Probably caused by : rdyboost.sys ( rdyboost!ST_STORE::StDmCurrentRegionSet+9b )
    BUGCHECK_STR:  0x7E
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Based on the bugchecks, I would recommend you follow and complete the steps given below:
    1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.

    2. Uninstall your current antivirus software. It can be a cause of BSOD very often. Please remove it with its removal tool and use Microsoft Security Essentials in its place. Malwarebytes is a great combination with it. Go through this thread for more info.

    3. Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log

    4. Run SFC /SCANNOW Command - System File Checker to check windows for integrity violations. Run it up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.

    5. Make scans with Kaspersky TDSskiller and ESET Online scanner.

    6. Perform a Clean Start up, this will help avoid any problematic applications from bugging the system.

    7. Use Revo Uninstaller Free to uninstall stubborn software. Opt for Advanced Mode and uninstall the software, delete the leftover registry entries.

    8. Use Crystal Disk Info to upload a screenshot of your Hard Drives (s). Test your Hard Drives (s) running a Hard Drive Diag.

    9. Test and Diagnose RAM issues with RAM - Test with Memtest86+. Pay close attention to Part 3 of the tutorial "If you have errors" Take the test for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
    Follow this-
    Arc said:
    Lately we have experienced some issues with the latest driver. Install the 314.22 WHQL only.
    • Uninstall All nvidia items in Control Panel > Programs and features
      • 3D Vision Control Driver
      • 3D Vision Driver
      • Graphics Driver
      • HD Audio Driver
      • PhysX
      • nvidia Update

      (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
    • Now follow Drivers - Clean Left over Files after Uninstalling
    • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:


    Let us know the results.
      My Computer


  3. Posts : 24
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Will do and make a post as soon as results are known
    Thanks
      My Computer


  4. Posts : 24
    Windows 7 Ultimate x64
    Thread Starter
       #4

    After doing all steps it ended up that one of ram sticks being bad and giving a lot of errors, still i didn't get any bsod when i was using both gpu on windows 8.
    Either way problem is solved, thanks a lot for help!
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    Thanks for the update.
    Post if you have more issues :)
      My Computer


 

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