BSOD after laptop keyboard replaced.


  1. Posts : 230
    Windows 7 Home Premium 64bit
       #1

    BSOD after laptop keyboard replaced.


    Hey

    Having a problem with this laptop here. Its an Samsung Notebook NP N102.

    It was givin to me to fix, the keyboard had liquid spilled on it so I bought a new one to replace it. When I put the new keyboard in windows loaded up and looked like it was tryin to install the drivers or something fo the keyboard.

    Nothing will work on windows, I cant get into exploreer, start menu or any other thing on the computer.

    It then goes to BSOD and says somehting about "Bad pool header"

    I have tried running in safe mode also and it still crashed to BSOD.

    Anyone got any ideas on how to fix this?

    Thanks!
      My Computer


  2. Posts : 230
    Windows 7 Home Premium 64bit
    Thread Starter
       #2

    got another BSOD there it said something about win32.sys

    its to quick for me to read
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3
      My Computer


  4. Posts : 230
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    ok thanks, ill do that if i can get it to run at all, i cant run exploer, start menu, nothing, just frezze before an eventual bsod, ill try tho thanks.

    where can i download the diagnostics tool exe?

    its ok i see the link now ;D
      My Computer


  5. Posts : 230
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    ok so i have the tool, problem is i have no way to run it, if i try to open exploerer to open the .exe then the bsod comes back, "bad pool header"
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Boot into safe mode. Run SF Diag tool as admin, and then perform the rest of the instructions.
      My Computer


 

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