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#11
There is no specific program or event when the bluscreen/freeze/shutdown occurs.The bluescreens and shutdowns appear to be random. The freezing only happened once. One time Microsoft Word was the only thing open, the other facebook, others just general browsing.
I tried running the Toshiba hard drive tool in Windows even though their site doesn't list Windows 7 as being compatible. I could see the drive in the list but, not select it. So, I tried the dos version. The dos version couldn't detect the drive at all. I am wondering why I even need to run this tool as it appears to do the same exact thing as what the Dell Diagnostics does. I feel like I am taxing the hard drive when I run test after test on it.
I have attached the requested screenshots.
Last edited by netman74501; 15 Oct 2013 at 12:41. Reason: typo