help me with blue screen

PHarahap136 said:

few days ago i updating my ati vga driver, but my laptop goes to blue screen. can anyone help me

sorry for my bad english

Welcome to SF PHarahap136.


I cannot see the image you posted, due to my filters on my internet connection.

If a mod could move this post to the proper section it would be much appreciated.


Can you boot into the desktop in safe mode? IF yes;

You'll need to post a dump of the bluescreen so one of these
wonderful BSOD Analysts can analyze your problem, and tell you what exactly is
wrong.

BSOD Tools & Help

Post in the section for Blue Screens specifically, which can be found HERE, if a mod or admin doesn't move it.

Sincerely,
Tom

PHarahap136 said:

sorry, i dont know how to insert image i use image from my fb

Right Click -> Save As and then Upload.

PHarahap136 said:

im using bluescreen viewer and it say problem come from igdpmd32.sys

Igdpmd32.sys driver | What is Igdpmd32.sys file?

This driver seems to have to do with your onboard graphics card.

Would it be possible to have you post your motherboard?