BSOD and freezing while in Firefox

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  1.    #11

    Read through this thread at Sysnative - BSODs but no Dump Files? - Sysnative Forums

    Any problems after removing Acronis, if you've removed it? I'm sure there's been quite a few problems after or before a certain edition of that program.
      My Computer


  2. Posts : 141
    Windows 7 Pro 64Bit
    Thread Starter
       #12

    Just uninstalled Acronis.
    I read through this thread at Sysnative - BSODs but no Dump Files? - Sysnative Forums.
    Here is a screen capture of the HTML screen. I'm not sure what else to do to get the minidump files.
      My Computer


  3. Posts : 141
    Windows 7 Pro 64Bit
    Thread Starter
       #13

    Got a BSOD again while downloading a large file to my External HDD connected to the USB 3.0 Orico PCIe Card. I check the minidump directory and no new dump file created so I haven't posted another zip file. Acronis was uninstalled prior to the BSOD.
      My Computer


  4. Posts : 141
    Windows 7 Pro 64Bit
    Thread Starter
       #14

    Forgot to post picture of BSOD.
      My Computer


  5. Posts : 141
    Windows 7 Pro 64Bit
    Thread Starter
       #15

    I don't know how I missed it the first time around but I follow the directions, hopefully will get a dump file on the next BSOD:

    Here is a write-up of conditions I found to be necessary to generate a dump:

    MEMORY DUMPS REQUIREMENTS

    CREATE MINIDUMP FOLDER
    WIN | type %systemroot% | ENTER
    If
    Minidump is not shown, Then
    CTRL + SHIFT + N keycombo |
    CONTINUE button | type Minidump | ENTER

    Enable automatic management of the Paging file
    WIN + PAUSE key combo |
    Advanced system settings (left-hand side) |
    Advanced tab, Performance section, Settings |
    Advanced tab, Virtual Memory section, Change |
    checkmark Automatically manage paging file size for all drives |
    OK | OK | OK



    STARTUP AND RECOVERY SETTINGS
    WIN + PAUSE key combo |
    Advanced system settings (left-hand side) |
    Advanced
    tab, Startup and Recovery section, Settings |
    System Failure section | checkmark Write an Event to the system log
    | uncheck
    Automatically restart |


    Under Write debugging information, select Small memory dump |
    in the Small dump directory: box, enter %SystemRoot%\Minidump | OK

    If Overwrite any existing file is checked, then:


    • Under Write debugging information, select Kernel memory dump
    • Uncheck Overwrite any existing file
    • Under Write debugging information, select Small memory dump
    • OK button



    If you get a crazy message from Win 7 about your paging file being too small, then just ignore the message since we have already made sure that the paging file is set to be managed by Win 7.

    ENABLE THE WINDOWS ERROR REPORTING SERVICE
    WIN key | type SERVICES.MSC | ENTER |
    Scroll down to Windows Error Reporting Service |
    Rt-clk on Windows Error Reporting Service | Properties |
    General
    tab | for Startup type, choose Automatic |
    In Service status, Start button (unless grayed out) | OK


    ASSURE THAT CCLEANER IS NOT DELETING DUMPS
    CCLEANER | Cleaner icon | Windows tab | System category |
    Uncheck Memory Dumps


    WINDOWS ERROR REPORTING SERVICE must NOT be disabled!


    • WIN | Services.msc | Enter
    • Under Name, locate Windows Error Reporting Service
    • If Status is not Started, then
      Right-click on Windows Error Reporting Service |choose START
    • If Startup Type is not Automatic, then
      Right-click on Windows Error Reporting Service |
      choose Properties | General tab |
      set Startup type to Automatic
    • Close Services.msc (I like to use ALT + F4)



    After a crash, the minidump file will be in %SystemRoot%\Minidump
    %SystemRoot% is generally C:\Windows
      My Computer

  6.    #16

    Configure it to a Kernel Memory dump, Stop 0x101's are useless as Minidumps, since you'll need the entire Kernel Address Space.

    Code:
    C:\Windows\MEMORY.DMP
    Place the file into a zipped folder, and then upload to a file sharing site such as Dropbox or Skydrive, and then upload the folder into the Public folder of your account (Dropbox or Skydrive), post the URL of the file in your next post.
      My Computer


  7. Posts : 141
    Windows 7 Pro 64Bit
    Thread Starter
       #17

    I got an additional computer freeze after reading your message. This caused me to reboot with the reset button, but before the OS finished loading all the startup programs it froze again. Here is my current dump configuration.
      My Computer


  8. Posts : 141
    Windows 7 Pro 64Bit
    Thread Starter
       #18

    I was concerned that my computer wouldn't generate a dump file so I ran a program not my fault to generate a BSOD and after a computer reboot in my windows directory was the file memory.dmp. At least I know I'm not waiting for something that will never happen. After checking into how to upload to a public link in dropbox my mouse got erratic and then the web page disappeared and then the browser came back on. In my task bar there was a msg that my nvida driver had an error and has fixed itself(sorry don't remember the exact phase). I'm guessing I need to get the latest nvida drivers for my video card.
      My Computer

  9.    #19

    I know what that message will be, it'll be something along the lines of the the graphics card drivers being able to recover, I would check for any graphics card updates, and then maybe begin some testing with Furmark for a few hours. Do not let the temperature exceed 80*C.
      My Computer


  10. Posts : 141
    Windows 7 Pro 64Bit
    Thread Starter
       #20

    I upgraded my NVida drivers to the latest version. When I turned my computer on today I got a boot error. I used the Windows 7 install disc to repair the install as per the error msg instructions. Any idea why that happened? Should I wait to see if I have a BSOD or freeze before stressing the video card?
      My Computer


 
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