BSOD and freezing while in Firefox

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  1.    #51

    Code:
    BugCheck C9, {228, fffff8800153a074, fffff980057d2d30, 0}
    
    *** WARNING: Unable to verify timestamp for PxHlpa64.sys
    *** ERROR: Module load completed but symbols could not be loaded for PxHlpa64.sys
    Probably caused by : PxHlpa64.sys ( PxHlpa64+3074 )
    Code:
    1: kd> lmvm PxHlpa64
    start             end                 module name
    fffff880`01537000 fffff880`015431a0   PxHlpa64 T (no symbols)           
        Loaded symbol image file: PxHlpa64.sys
        Image path: \SystemRoot\System32\Drivers\PxHlpa64.sys
        Image name: PxHlpa64.sys
        Timestamp:        Tue Apr 24 18:26:29 2012 (4F96E245)
        CheckSum:         0000E1AD
        ImageSize:        0000C1A0
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Exact same problem as before, with the same driver unfortunately.
      My Computer


  2. Posts : 141
    Windows 7 Pro 64Bit
    Thread Starter
       #52

    Would it help if I just reinstall windows from scratch as my install is 3 yrs old? I just need a stable system.
      My Computer


  3. Posts : 141
    Windows 7 Pro 64Bit
    Thread Starter
       #53

    I gotten a few video driver recovery error messages. New Nvida driver out so I updated to 331.65
      My Computer

  4.    #54

    You could try installing the program again.
      My Computer


  5. Posts : 141
    Windows 7 Pro 64Bit
    Thread Starter
       #55

    Turned the computer off last night but didn't wait for it to shutdown. This morning it was still on, so I turned the monitor back on and moved the mouse around but nothing came up on the screen. After hitting reset to reboot I checked and there was a new dump file.
      My Computer

  6.    #56

    Code:
    BugCheck 9F, {3, fffffa800a1d7060, fffff80005d71518, fffffa800c20f010}
    
    Probably caused by : pci.sys
    Code:
    0: kd> !irp fffffa800c20f010
    Irp is active with 3 stacks 2 is current (= 0xfffffa800c20f128)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 fffffa800bb3e040 00000000 00000000-00000000    pending
    	      Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     \Driver\nvlddmkm
    			Args: 00016600 00000001 00000004 00000006
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800db95260    
    
    			Args: 00000000 00000000 00000000 00000000
    Code:
    0: kd> !devobj fffffa800a1d7060
    Device object (fffffa800a1d7060) is for:
     Cannot read info offset from nt!ObpInfoMaskToOffset
     \Driver\pci DriverObject fffffa800a1741c0
    Current Irp 00000000 RefCount 0 Type 00000023 Flags 00001040
    DevExt fffffa800a1d71b0 DevObjExt fffffa800a1d75d8 DevNode fffffa800a1d66e0 
    ExtensionFlags (0000000000)  
    Characteristics (0x00000100)  FILE_DEVICE_SECURE_OPEN
    AttachedDevice (Upper) fffffa800bb3e040 \Driver\nvlddmkm
    Device queue is not busy.
    Code:
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`0f49d000 fffff880`100d4000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Wed Oct 23 07:21:50 2013 (52676AFE)
        CheckSum:         00C0CF0F
        ImageSize:        00C37000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I would suggest rolling back to a few earlier WHQL versions of your nVidia graphics card driver, since it seems to be having issues with handling power related IRPs.
      My Computer


  7. Posts : 141
    Windows 7 Pro 64Bit
    Thread Starter
       #57

    I uninstall the driver from device manager and had to reboot as the driver software wasn't recognizing the graphics card after the uninstall. After a reboot I told Win7 not to search for a driver and install 320.49 which is 2 versions earlier. 331.65->327.23->320.49. That is the same driver I had when I started the thread. I let you know how it goes.
      My Computer

  8.    #58

    Okay, thanks for the update :)

    I was just thinking, the problems with the Adobe driver could have been caused by the nVidia driver's interaction.
      My Computer


  9. Posts : 141
    Windows 7 Pro 64Bit
    Thread Starter
       #59

    Update:
    3 weeks ago I switch from Firefox v25 to Chrome. Since then my system has been much more stable. I had one freeze early on but no BSOD for nearly 3 weeks. The research I've seem to suggest something about the hardware acceleration setting in that version of Firefox as the source of the issues.
    I upgraded my computer with 2 new data HDD (not system)to increase my storage 2 days ago. Today I got a BSOD but no dump file was created. Here is a picture of the BSOD.
      My Computer


 
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