Sudden onset of BSOD's ntoskrnl.exe

MasterDLG · 30 Sep 2013

Earlier tonight while watching a TV episode using KMPlayer I suddenly got a BSOD, the computer restarts and windows works fine. Except chrome now won't start, stating it has encountered a problem and needs to close, but works when I use the old_chrome.exe, which I'm using now. I thought it was a one time thing and go back to the episode, it happens again about half an hour later. Then about another half hour after that when I'm researching the issue. Then again later when I was trying to drag the update window for malwarebytes to a side screen. And just now when I clicked on a link to youtube in an email. I've read other threads relating to ntoskrnl.exe BSOD's and it seems that without knowing how to interpret the dump files I won't be getting anywhere.

Possibly relevant changes I've made today are: I plugged a mic pre-amp into the line-in port on my soundcard which is left in there with the pre-amp turned off, that knocked one of my DVI cables and I had to reconfigure nvidia surround, I updated KMPlayer in hopes of reducing a slight stuttering issue I was having, 20 mins later this all happens.

I've already run ad-aware antivirus, spybot search & destory and malwarebytes anti-malware. I also attempted to run SFC /scannow but it failed at 76%.

Any help will be appreciated. I have attached the .zip.

As an aside, the computer is just over a year old, has never had a single issue, I don't have an antivirus program because I used to be a computer technician and am very careful plus they mess with my games, it runs 24/7 and I generally restart it every week or so.

koolkat77 · 30 Sep 2013

Welcome to the Forum.

Update these drivers:

SiLib.sys Wed Feb 7 05:13:54 2007 (45C90BB2)
USBXpress Development Kit
Driver Reference Table - SiLib.sys

AseUSBCC.sys Wed Feb 7 05:15:34 2007 (45C90C16)
Aladdin USB Key HASP Driver (also associated w/Antec Liquid Cooling software)
Driver Reference Table - AseUSBCC.sys

wacommousefilter.sys Sat Feb 17 00:12:17 2007 (45D5F401)
Wacom(tablet) Mouse Filter
Driver Reference Table - wacommousefilter.sys

lirsgt.sys Tue Jun 17 21:17:08 2008 (4857D574)
part of a Copy Protection platform developed by Tages SA
Driver Reference Table - lirsgt.sys

GEARAspiWDM.sys Mon May 18 18:17:04 2009 (4A1151C0)
CD-ROM Class Filter Driver by Gear Software.[br]Also comes with iTunes
Driver Reference Table - GEARAspiWDM.sys
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To perform a clean install of a driver, follow this tutorial:

How to Clean Left Over Driver Files with Driver Sweeper

------------------------

Information

Download

and install Revo Uninstaller.

Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow - read here

Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
------------------------
Make scans with these tools -

Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:

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If BSOD's continue, Enable Driver Verifier to see if it catches any misbehaving driver:

BSOD SUMMARY

Code:

Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Mon Sep 30 22:01:21.317 2013 (UTC + 6:00)
System Uptime: 0 days 0:47:26.176
BugCheck 109, {a3a039d8b3720594, b3b7465f05f047de, fffff80000b96bb0, 6}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Mon Sep 30 20:58:46.608 2013 (UTC + 6:00)
System Uptime: 0 days 0:45:49.451
BugCheck 109, {a3a039d8b3e52894, b3b7465f06636ade, fffff80000b96bb0, 6}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Mon Sep 30 20:12:10.236 2013 (UTC + 6:00)
System Uptime: 0 days 0:15:58.080
BugCheck 109, {a3a039d8b433a768, b3b7465f06b1e9c2, fffff80000b96bb0, 6}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Mon Sep 30 19:55:17.678 2013 (UTC + 6:00)
System Uptime: 0 days 0:45:50.411
BugCheck 109, {a3a039d8b59af5bb, b3b7465f08193805, fffff80000b96bb0, 6}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Mon Sep 30 19:08:34.267 2013 (UTC + 6:00)
System Uptime: 0 days 0:46:00.110
BugCheck 109, {a3a039d8b41f651d, b3b7465f069da767, fffff80000b96bb0, 6}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

MasterDLG · 01 Oct 2013

Thanks for the reply, I did most of that but it didn't help. Then things started to get weird, the internet stopped connecting and opening any page in chrome came up with this weird error screen. I'm afraid I was infected with some kind of virus via chrome which the scanners did not detect. Earlier in the day I was reading an article on cracked.com and when I tried to load the second page I was stopped with a warning from chrome, it's a secure site so I thought it was a mistake and continued. Their site must have been compromised for a short while. So I bit the bullet, backed up the small amount of data on C and reformatted, going to be one hell of a pain in the ass getting back to normal.