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Windows 7: BSOD when notebook sleep

30 Sep 2013   #1

Windows 7 Ultimate x64
BSOD when notebook sleep


Couple os weeks ago I wrote here about BSODs in my notebook. Until today everything was fine, but today I got another BSOD. I think that occured when my notebook went to "sleep".

I attached the rar file with information.


My System SpecsSystem Spec
30 Sep 2013   #2

Windows 10

Hello :) .


BugCheck 9F, {3, fffffa8002f84060, fffff80000ba2748, fffffa800c8b4520}

Probably caused by : pci.sys < Not Really

PROCESS_NAME:  avp.exe < Kaspersky might have something to do with it, not a first.

FAILURE_BUCKET_ID:  X64_0x9F_3_athrx_IMAGE_pci.sys <

BUCKET_ID:  X64_0x9F_3_athrx_IMAGE_pci.sys < Pretty much a dead giveaway it's network related.
!irp fffffa800c8b4520
Irp is active with 5 stacks 3 is current (= 0xfffffa800c8b4680)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa8006322050 00000000 00000000-00000000    
            Args: 00014400 00000000 00000004 00000002 < !
 [ 16, 2]   0 e1 fffffa80063271e0 00000000 fffff80003520200-fffffa800866b0f0 Success Error Cancel pending
           \Driver\vwifibus    nt!PopSystemIrpCompletion < Again both are network related.
            Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800866b0f0    

            Args: 00000000 00000000 00000000 00000000
lmvm athrx
start             end                 module name
fffff880`05a15000 fffff880`05ded000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Tue Feb 19 10:22:29 2013
The driver pretty recent so I'm not yet sold on it being the cause.

c:\program files (x86)\cisco systems\vpn client\cvpnd.exe
lmvm dne64x
start             end                 module name
fffff880`0559f000 fffff880`055cb000   dne64x   T (no symbols)           
    Loaded symbol image file: dne64x.sys
    Image path: \SystemRoot\system32\DRIVERS\dne64x.sys
    Image name: dne64x.sys
    Timestamp:        Tue Nov 11 03:01:24 2008
This seems like the true cause.
Please remove the Cisco Systems VPN Client.

Your PC tends to overheat!

  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2013-09-30T13:39:55.004
  Event ID: 89
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
ACPI thermal zone ACPI\ThermalZone\CPUZ has been enumerated.             
_PSV = 0K             
_TC1 = 0             
_TC2 = 0             
_TSP = 0ms             
_AC0 = 0K             
_AC1 = 0K             
_AC2 = 0K             
_AC3 = 0K             
_AC4 = 0K             
_AC5 = 0K             
_AC6 = 0K             
_AC7 = 0K             
_AC8 = 0K             
_AC9 = 0K             
_CRT = 401K             
_HOT = 372K             
_PSL - see event data.

  • Download Speccy and post a Screenshot of the summary window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.

Keep us posted.
My System SpecsSystem Spec

 BSOD when notebook sleep

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