BSOD no pattern, BCCode: 1000007e

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  1. Posts : 8
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD no pattern, BCCode: 1000007e


    Having BSOD randomly, with no apparent pattern or software/hardware use. Frequency ranges from 10 minutes to 2 days. I have used Disk Cleanup, CCleaner, SFC Scannow, run numerous McAfee virus scans, Dell diagnostic -- nothing abnormal shows. Using 377 of 680 GB on HDD.

    Tried running CHKDISK on start up but this is always interrupted by a BSOD at 11% while scanning files.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF88001281768
    BCP3: FFFFF88003BCB798
    BCP4: FFFFF88003BCAFF0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Folder SF_30-09-2013 attached

    Thank you for any help.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to Seven Forums.

    Mcafee is a frequent cause of blue screens itself. Please uninstall it and use Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:

       Note
    Do not start the trial version of MalwareBytes
    You may also take a look at:

    ------------------------
    Make scans with these tools -

    ------------------------
    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
    • Click on the
    • Type CMD on Search
    • Left click and Run as Administrator
    • Type SFC /scannow - read here

    Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
    ------------------------
    Reduce the start-up items, Antivirus software is basically whats required.

    Update the drivers below:
    anodlwfx.sys Fri Mar 6 16:10:08 2009 (49B0F680)
    ALPHA Networks Filter Driver
    Driver Reference Table - anodlwfx.sys

    PxHlpa64.sys Wed Jun 24 05:16:35 2009 (4A416253)
    Sonic CD/DVD driver (used by many different CD/DVD programs)
    Driver Reference Table - PxHlpa64.sys

    Follow this-
    Arc said:
    Get rid of intel rapid storage.
    Code:
    iaStor.sys                  Wed Nov 30 09:39:19 2011 (4ED5A567)
    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "Disc Drives" by clicking on the triangle in front of it.
    5. Select one item under it, right click, uninstall.
    6. Continue the process for all items under "Disc Drives"
    7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
    ------------------------
    Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:

    Let us know the results.

    BSOD BUGCHECK SUMMARY
    Code:
    Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
    Debug session time: Mon Sep 30 22:50:31.416 2013 (UTC + 6:00)
    System Uptime: 0 days 0:17:29.290
    BugCheck 1000007E, {ffffffffc0000005, fffff880010a5768, fffff88003bcb4f8, fffff88003bcad50}
    *** WARNING: Unable to verify timestamp for iaStor.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
    Probably caused by : iaStor.sys ( iaStor+49768 )
    BUGCHECK_STR:  0x7E
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer


  3. Posts : 8
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Thanks for the quick help Koolkat77.

    I have run:

    TDSKiller Rootkit - no problems
    ESET Online Virus Scanner - no problems
    System File Check - no problems
    Disk Check - no problems
    Malwarebyes found what it thought was 2 instances of a variation of Win32/HiddenStart.A application -- which belong to Dell Data Safe (which I don't use.) I left them alone. Should probably uninstall this program.

    I cleaned out my Startup programs.

    McAfee removed.

    Updated my CD/DVD drivers via Device Manager.

    I could not figure out how to update anodlwfx.sys. Couldn't find it on the ALPHA Networks site.

    No improvement with the BSOD. I noticed they even happen on the Windows login page after reboot if I don't log in.

    I have uploaded a screenshot of my Speccy summary.

    I also attempted a memtest86 but after a few hours the BSOD killed it. Will attempt again today.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Okay, do you get bsod in safe mode?
      My Computer


  5. Posts : 8
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Yes. BSOD in Safe Mode.

    I ran 10 hours of memtest86 and there were no issues found.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Upload a screenshot using:
    Test your Hard Drive(s) by running:
      My Computer


  7. Posts : 8
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    Uploaded screenshot from CrystalInfo. Tested hard drive with HD Tune (since it's a Dell drive.) At best was only able to get through 95% of the scan before BSOD. But it never revealed any bad cells. HDD seems healthy.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8
      My Computer


  9. Posts : 8
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    Uploaded BSOD dump.
      My Computer


  10. Posts : 8
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    I'm getting a BSOD very frequently, from 1 to 5 times an hour now.
      My Computer


 
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