BSOD on Sleep/Hibernate, ASUS G74S, Kernel Power 41

timtamab · 01 Oct 2013

For over 6 months I have had BSOD on sleep (including Auto-sleep) and Hibernate.
Sometimes after waking up from Sleep I can enter my Password before it crashes, other times just crashes.
Critical error logged is Event ID 41 Kernel Power.
I deleted all the ASUS Bloatware. Have intermittently tried to fix this problem.
PC is 2 years old.

All output from your SF Tool attached.

Please assist, thanks in advance.

koolkat77 · 01 Oct 2013

Welcome to Seven Forums.

Code:

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa80c0000061, 1, fffff800034bfee5, 5}

*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys

Could not read faulting driver name
Probably caused by : iaStor.sys ( iaStor+34b7a )

Followup: MachineOwner
---------
iaStor
start             end                 module name
fffff880`01232000 fffff880`01386000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Sat Nov 06 13:44:52 2010 (4CD50774)
    CheckSum:         0007413F
    ImageSize:        00154000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Follow these-

Arc said:

Get rid of intel rapid storage.

Right click on "my computer" icon and click "manage" on the context menu.
It will open the "computer management" window.
Select "Device Manager" in the left pane, It will list all the existing devices up.
Expand "Disc Drives" by clicking on the triangle in front of it.
Select one item under it, right click, uninstall.
Continue the process for all items under "Disc Drives"
Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.

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Reduce the start-up items, Antivirus software is basically whats required.

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Make scans with these tools -

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Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow - read here

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Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
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Upload a screenshot using:

CrystalDiskInfo For how to upload a screenshot or file, read here

Test your Hard Drive(s) by running:

Hard Drive Diagnostic Procedure

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Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:

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Test and Diagnose RAM Issues with Memtest86+:

RAM - Test with Memtest86+

Tip

Pay close attention to Part 3 of the tutorial "If you have errors"
Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

Let us know the results.