BSOD when downloading big files

laddder · 01 Oct 2013

Hello,

I always get BSOD when i'm downloading a huge file like a game or movie (steam, origin, itunes, etc.) Cant figure out the reason why.

I have attached the diagnostic tool report.

Computer was built September 5th this year, fairly new. BSOD started happening 2 weeks into its life. And the pattern seems to be when I'm downloading, 30-45 mins into DL it'll give me the BSOD.

If anyone can please help me.

Thanks

koolkat77 · 01 Oct 2013

Code:

BugCheck A, {fffffc0004599e8a, 2, 0, fffff80002ab908b}
Probably caused by : memory_corruption ( nt!MiMapPageInHyperSpaceWorker+1b )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck A, {fffffc0003b20c9a, 2, 0, fffff80002ae0d67}
Probably caused by : memory_corruption ( nt!MiPfnShareCountIsZero+77 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Test and Diagnose RAM Issues with Memtest86+:

RAM - Test with Memtest86+

Tip

Pay close attention to Part 3 of the tutorial "If you have errors"
Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

laddder · 02 Oct 2013

hmm i have and i passed. i can try it again tonight. if its bad, i need new ones?

edit:;

btw thank you for checking

koolkat77 · 02 Oct 2013

Okay, no problem.
Take your time.

laddder · 02 Oct 2013

So I ran the Memtest for 9 hours and passed 6 with no errors.

What else should I do?

koolkat77 · 02 Oct 2013

Make scans with these tools -

------------------------

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow - read here

Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
------------------------

Upload a screenshot using:

CrystalDiskInfo For how to upload a screenshot or file, read here

Test your Hard Drive(s) by running:

Hard Drive Diagnostic Procedure

------------------------

Reduce the start-up items, Antivirus software is basically whats required.

Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:

laddder · 03 Oct 2013

Make scans with these tools -
TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Online Virus Scanner Eset
------------------------

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here

I have done the steps above, passed them.

I will do the other steps tonight and see if something comes up.

Thanks for posting these.