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Windows 7: BSOD loading session in pro tools 10.3.7, error 0x000000c5

01 Oct 2013   #1

windows 7 64 bit
BSOD loading session in pro tools 10.3.7, error 0x000000c5

Hi got BSOD when I want to loading my saved session in pro tools 10.3.7.

Here my minidump from bluescreenview

Dump File : 100113-20202-01.dmp
Crash Time : 2013-10-01 23:32:28
Bug Check Code : 0x000000c5
Parameter 1 : fffff802`00000001
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`032089bc
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\100113-20202-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 292*992
Dump File Time : 2013-10-01 23:34:18

Please help me.

My System SpecsSystem Spec
01 Oct 2013   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to the Forum.
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Debug session time: Wed Oct  2 03:32:28.430 2013 (UTC + 6:00)
System Uptime: 0 days 4:40:18.616
BugCheck C5, {fffff80200000001, 2, 0, fffff800032089bc}
*** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
Norton is a very frequent cause of BSOD's. Please uninstall it and use Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Note   Note
Do not start the trial version of MalwareBytes
You may also take a look at:------------------------
Make scans with these tools -------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
Reduce the start-up items, Antivirus software is basically whats required.------------------------
DAEMON Tools Lite	"d:\programy\daemon tools lite\dtlite.exe" -autorun	Kompiutor\Tomek	HKU\S-1-5-21-1928837462-2173985278-3035484289-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Daemon Tools (also Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.As an alternative: If you are overclocking any hardware, please stop and uninstall the software below:

GPCIDrv64.sys Thu Jul 10 18:58:31 2008 (48760777)
Gigabyte Easy boost related driver
Driver Reference Table - GPCIDrv64.sys

NTIOLib_X64.sys Mon Oct 5 07:28:48 2009 (4AC94BD0)
MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5
Driver Reference Table - NTIOLib_X64.sys
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to Part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

Let us know the results.
My System SpecsSystem Spec

 BSOD loading session in pro tools 10.3.7, error 0x000000c5

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