Getting random reboots

  1. Posts : 15
    windows 7 ultimate 64-bit

    Getting random reboots

    I have had a core I7 running smooth for about 6 months and lately it has been rebooting and acting odd. If someone could look at the attached dumps I would appreciate it. Also if someone could point me to a good guide in understanding dump files I would appreciate also.
      My Computer

  2. Posts : 15,026
    Windows 10 Home 64Bit

    Model	Corsair Force GT ATA Device
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Users\USER\Downloads\jackhandsome\SF_03-10-2013\100213-8018-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*C:\SymCache*
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
    Machine Name:
    Kernel base = 0xfffff800`03258000 PsLoadedModuleList = 0xfffff800`0349b6d0
    Debug session time: Thu Oct  3 04:08:43.472 2013 (UTC + 6:00)
    System Uptime: 0 days 2:51:58.253
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck F4, {3, fffffa801a43bb30, fffffa801a43be10, fffff800035d40d0}
    ----- ETW minidump data unavailable-----
    Probably caused by : csrss.exe
    Followup: MachineOwner
    Follow this:
    writhziden said:
    If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
      My Computer

  3. Posts : 15
    windows 7 ultimate 64-bit
    Thread Starter

    Thank you for your reply. I actually have 2 of these computers that I built completely identical. The other one has had a couple of glitches also but not as noticeable. I will update the drivers and bios for the ssd and see how that goes. I appreciate your time. Thank you.
      My Computer

  4. Posts : 15
    windows 7 ultimate 64-bit
    Thread Starter

    I have now updated all drivers and ran memtest for 100 hours with no errors and still have freezes. I have called Corsair about the ssd drive and they recommended using securewipe and re-imaging the drive. I have done that but it's only been a couple of days so we will see. Just thought I would give an update.
      My Computer

  5. Posts : 15,026
    Windows 10 Home 64Bit

    Thanks for the update.
      My Computer

  6. Posts : 15
    windows 7 ultimate 64-bit
    Thread Starter

    Just to update again on the progress. After using securewipe and re-imaging the drive I am still getting reboots. I am now going to RMA the drive and use the same image and see what happens. I am thinking if after re-imaging on the new drive if it reboots again then it would be something in a driver or other files. Now if I format and start from scratch and it still does it then I will have to look into other hardware pieces such as video card, memory, psu or motherboard. What a pain in the ass this has been.
      My Computer

  7. Posts : 15
    windows 7 ultimate 64-bit
    Thread Starter

    Just thought I would update everyone. I got my RMA'd drive and re-imaged with the new drive. I was still getting reboots. I then threw an older psu in there and haven't had 1 reboot in weeks. So needless to say it was the psu.
      My Computer


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