Random Bsod 0x000000d1

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  1. Posts : 9
    Windows 7 Pro x64
       #1

    Random Bsod 0x000000d1


    Hi there, I have recently reformatted my PC and started having bsod issues. It can happen once in a week or twice in a day. Happens at any moment, doesn't matter what I am doing. Below is the mini dump file.

    Thank You
    Terry
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to the Forum.
    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\USER\Downloads\Divey1130\SF_04-10-2013\100413-23010-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
    Machine Name:
    Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`030476d0
    Debug session time: Sat Oct  5 07:15:02.618 2013 (UTC + 6:00)
    System Uptime: 0 days 1:47:51.850
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ......................................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {0, 2, 0, fffff880018a10d2}
    
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    Probably caused by : iaStorA.sys ( iaStorA+64024 )
    
    Followup: MachineOwner
    ---------
    Follow this-
    Arc said:
    Get rid of intel rapid storage.
    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "Disc Drives" by clicking on the triangle in front of it.
    5. Select one item under it, right click, uninstall.
    6. Continue the process for all items under "Disc Drives"
    7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
    Please run these tests and report back the results
    ------------------------
    1. SFC /scannow to check windows for corruption - SFC /SCANNOW - System File Checker
    2. Disk check for errors on the hard drive - Run Disk Check in Windows 7
    3. Troubleshoot apps by a clean boot - Performing a Clean Startup
    4. Memtest86+ paying attention to part 3 - RAM - Test with Memtest86+
    5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure
      My Computer


  3. Posts : 9
    Windows 7 Pro x64
    Thread Starter
       #3

    Just to be safe it's ok to do this even if I have a raid 0 setup.
    Thanks
      My Computer


  4. Posts : 9
    Windows 7 Pro x64
    Thread Starter
       #4

    koolkat77 said:
    Welcome to the Forum.
    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\USER\Downloads\Divey1130\SF_04-10-2013\100413-23010-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
    Machine Name:
    Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`030476d0
    Debug session time: Sat Oct  5 07:15:02.618 2013 (UTC + 6:00)
    System Uptime: 0 days 1:47:51.850
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ......................................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {0, 2, 0, fffff880018a10d2}
    
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    Probably caused by : iaStorA.sys ( iaStorA+64024 )
    
    Followup: MachineOwner
    ---------
    Follow this-
    Arc said:
    Get rid of intel rapid storage.
    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "Disc Drives" by clicking on the triangle in front of it.
    5. Select one item under it, right click, uninstall.
    6. Continue the process for all items under "Disc Drives"
    7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
    Please run these tests and report back the results
    ------------------------
    1. SFC /scannow to check windows for corruption - SFC /SCANNOW - System File Checker
    2. Disk check for errors on the hard drive - Run Disk Check in Windows 7
    3. Troubleshoot apps by a clean boot - Performing a Clean Startup
    4. Memtest86+ paying attention to part 3 - RAM - Test with Memtest86+
    5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure
    I have deleted all of the devices and restarted the computer which it re-installed all of the drivers. I have deleted IRST from the control panel and set my bios back to default. I have completed and passed the 5 test you gave with no errors. The bsod's are more frequent now and even a couple times a day. Here are some recent one's. I hope we can fix this so I don't have to re-install windows since I just did it less than a month ago.

    Thanks
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Hi Divey1130.

    koolkat77's diagnosis is 100% right here, the issue is intel rapid storage driver.

    But, the problem is, it is set as SCSI/RAID mode.
    Code:
    Name    Intel(R) C600/C220 series chipset SATA RAID Controller
    Driver    c:\windows\system32\drivers\iastora.sys (3.6.0.1086, 564.46 KB (578,008 bytes), 9/21/2013 5:03 PM)
    So you need to disable it in the BIOS.
    You need to disable Intel Rapid Storage in the BIOS and set the storage controller mode to AHCI mode.

    Here comes the problem. As windows is installed as SCSI mode, it will refuse to boot up when it is changed to anything else.

    So the next thing is to perform a clean install with AHCI mode. Follow Clean Reinstall - Factory OEM Windows 7 to get a perfect reinstall and to maximize windows native performance.

    Hopefully it will do the trick.

    Let us know how everything goes.

    Edit: Also make it sure that the SSDs (Intel and Samsung) are running with the up-to-date firmware.
    Last edited by Arc; 09 Oct 2013 at 12:41. Reason: Added some extra points.
      My Computer


  6. Posts : 9
    Windows 7 Pro x64
    Thread Starter
       #6

    Arc said:
    Hi Divey1130.

    koolkat77's diagnosis is 100% right here, the issue is intel rapid storage driver.

    But, the problem is, it is set as SCSI/RAID mode.
    Code:
    Name    Intel(R) C600/C220 series chipset SATA RAID Controller
    Driver    c:\windows\system32\drivers\iastora.sys (3.6.0.1086, 564.46 KB (578,008 bytes), 9/21/2013 5:03 PM)
    So you need to disable it in the BIOS.
    You need to disable Intel Rapid Storage in the BIOS and set the storage controller mode to AHCI mode.

    Here comes the problem. As windows is installed as SCSI mode, it will refuse to boot up when it is changed to anything else.

    So the next thing is to perform a clean install with AHCI mode. Follow Clean Reinstall - Factory OEM Windows 7 to get a perfect reinstall and to maximize windows native performance.

    Hopefully it will do the trick.

    Let us know how everything goes.

    Edit: Also make it sure that the SSDs (Intel and Samsung) are running with the up-to-date firmware.
    The reason for the reformat this month was because I needed the bios to be set to raid. I have to have my raid setup for the write speeds for recording. Also there are many folks out there with no issues running raid so it has to be something going on in my computer. I am getting ready again to reformat and am now downloading all of the updated drivers for everything I have including updating the bios version. Is there anything I need to know or should do before I reformat. I just want to make sure I am not missing anything because I hate having to reinstall windows.

    Thanks
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    I understand :) We use some setup as it is necessary :)

    As RAID is must for you, you may try Intel(R) RAID Driver for Windows 7/8 32bit & 64bit, Version 3.6.0.1086&3.6.0.109 dated 2013.02.07. Update to this version and avoid the clean reinstall for the time being.

    ** in ASUS's page ... Put OS= Windows 7 64 BIT. Expand Sata ... the required one is the third one in the list.

    Dont want to say anything negative to you, but as we experienced, it does not stay stable for long.
      My Computer


  8. Posts : 9
    Windows 7 Pro x64
    Thread Starter
       #8

    Ok, installed it and will see how it goes. Will report back if another bsod happens.

    Thanks for all the help.
      My Computer


  9. Posts : 9
    Windows 7 Pro x64
    Thread Starter
       #9

    Crashed again. It's getting worse and worse as each day goes by. Well I have everything ready to reformat so I guess it's time. My only question is, when installing windows it will prompt me for the raid drivers when set to raid in the bios. I did this last time but this time I want to use different one. Do you know which one I should use.
      My Computer


  10. Posts : 9
    Windows 7 Pro x64
    Thread Starter
       #10

    I have updated the bios and now I will see if that makes a difference before i reformat. Will update when needed.

    Thanks
      My Computer


 
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