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Windows 7: BSOD after shockwave crashes on chrome.

05 Oct 2013   #1

Windows 7 Ultimate 64 Bit
BSOD after shockwave crashes on chrome.

I've recently been getting some BSOD and right before it happens I noticed that shockwave always crashes on chrome. I'm not sure if that's the source which is why i'm here. Thanks to anyone that helps.

My System SpecsSystem Spec
05 Oct 2013   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit


vncmirror.sys Fri Mar 14 23:43:05 2008 (47DAB929)
VNC Mirror Miniport - VNC Server - RealVNC Ltd.
Driver Reference Table - vncmirror.sys

RtsUStor.sys Thu Jun 4 14:46:49 2009 (4A2789F9)
Realtek USB Card Reader
Driver Reference Table - RtsUStor.sys

LHidFilt.Sys Wed Jun 17 22:49:39 2009 (4A391EA3)
Logitech SetPoint HID Filter Driver
Driver Reference Table - LHidFilt.Sys

LMouFilt.Sys Wed Jun 17 22:49:43 2009 (4A391EA7)
Logitech SetPoint HID Filter Driver
Driver Reference Table - LMouFilt.Sys

Based on the bugchecks, I would recommend you follow and complete the steps given below:
1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.

2. Uninstall your current antivirus software. It can be a cause of BSOD very often. Please remove it with its removal tool and use Microsoft Security Essentials in its place. Malwarebytes is a great combination with it. Go through this thread for more info.

3. Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log

4. Run SFC /SCANNOW Command - System File Checker to check windows for integrity violations. Run it up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.

5. Make scans with Kaspersky TDSskiller and ESET Online scanner.

6. Perform a Clean Start up, this will help avoid any problematic applications from bugging the system.

7. Use Revo Uninstaller Free to uninstall stubborn software. Opt for Advanced Mode and uninstall the software, delete the leftover registry entries.

8. Use Crystal Disk Info to upload a screenshot of your Hard Drives (s). Test your Hard Drives (s) running a Hard Drive Diag.

9. Test and Diagnose RAM issues with RAM - Test with Memtest86+. Pay close attention to Part 3 of the tutorial "If you have errors" Take the test for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533 
Debug session time: Sat Oct  5 09:31:53.597 2013 (UTC + 6:00) 
System Uptime: 0 days 1:25:25.767 
BugCheck 3B, {c0000005, fffff960000f82e0, fffff8800a3d5c10, 0} 
Probably caused by : win32k.sys ( win32k!memset+26d0 ) 
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533 
Debug session time: Mon Sep 30 04:19:58.512 2013 (UTC + 6:00) 
System Uptime: 0 days 2:18:40.309 
BugCheck 24, {1904fb, fffff8800a7e4dc8, fffff8800a7e4620, fffff880012dfaa5} 
Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonCleanup+12c5 ) 
PROCESS_NAME:  explorer.exe 
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:Let us know the results.
My System SpecsSystem Spec

 BSOD after shockwave crashes on chrome.

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