BSOD at shutting down, error 0x0000004E


  1. lddangsta
    Posts : 1
    Windows 7 Professional 64bit
       New #1

    BSOD at shutting down, error 0x0000004E


    When I shut down my laptop, BSOD appears. I completly don't know the issue of it, cause sometimes I get BSOD and sometimes not randomly.
      My Computer
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  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    lddangsta, The zip you uploaded does not contain any crash dump.

    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    BTW, from the data you uploaded, we have got some hints of some memory management error. It may/might not be the RAM itself, but better to opt for a test. Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Let us know the results.
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