Freeze, no BSOD while idle, error log attached

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  1. Posts : 12
    Windows 7 Pro 64
       #1

    Freeze, no BSOD while idle, error log attached


    All;
    Really need some help. Just built this machine a week ago and have a crash out of nowhere about once a day. Most of the time this happens when computer is idle over night. Sleep mode is not active. I have installed the latest GTX 780 driver and not sure what is causing this. Weird things is this is not creating a minidump.
    No overclocking.
    i4390k
    EVGA x79 dark
    Ballistix 32GB
    Samsung SSD 500
    EVGA GeForce GTX780
    I have the crash log attached.
    Any help would be greatly appreciated.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi mk11.

    All the recent BSODs are caused by Marvell 91xx SATA Controller Driver.
    Code:
    Probably caused by : mvs91xx.sys ( mvs91xx+3b890 )
    For further assistance, please upload your MSINFO32.nfo file.

    1. Click on the start button
    2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
    3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
    4. Give the time for processing, it will save a .nfo file on your desktop.
    5. Zip it, and upload it following the instruction.
      My Computer


  3. Posts : 12
    Windows 7 Pro 64
    Thread Starter
       #3

    Thx for your super quick reply. File attached.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Uninstall Marvell 91xx SATA 6G Controller from Control Panel> Programs and features.

    Then follow Drivers - Clean Left over Files after Uninstalling

    Restart the computer, and use it normally.

    Let us know how it is going.
      My Computer


  5. Posts : 12
    Windows 7 Pro 64
    Thread Starter
       #5

    Great - thx a bunch for your help. Uninstall and driver sweep completed. Will update how it's going.
    Happy I found this forum
      My Computer


  6. Posts : 12
    Windows 7 Pro 64
    Thread Starter
       #6

    Unfortunately this did not cure the freezes -just had another one. This time just working in browser (chrome), computer just froze again. New SF log attached.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    No BSOD lately.

    Which network connection do you use?

    • Intel(R) 82579LM Gigabit Network Connection
    • Intel(R) 82574L Gigabit Network Connection

    Both are installed, and controlled by the same driver. May it be a conflict there?

    The wireless connection, ASUS PCE-N53 300Mbps 11n Dual band Wireless LAN PCI-E Card is old enough.
    Code:
        Image name: netr28x.sys
        Timestamp:        Fri Oct 28 07:06:43 2011 (4EAA072B)
    You need to update the driver; I dont know the download location.

    Scan the system for possible virus infection with the following programs. Which Antivirus do you use?


    Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus and display fusion.
    5. Apply > OK
    6. Accept then restart.

    Let us know the results.
      My Computer


  8. Posts : 12
    Windows 7 Pro 64
    Thread Starter
       #8

    I currently use neither one of the network connections, so I uninstalled one - updated the wireless driver, scanned system for viruses - was clean. Using webroot for antivirus. Followed your instructions and cleaned up startup. I did leave one additional file in startup - my autokey script for remapping my keyboard. restarted. Let's see....
    Thx again.
      My Computer


  9. Posts : 12
    Windows 7 Pro 64
    Thread Starter
       #9

    24hrs no crash so far. Thx again for your help ARC.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Give it some more time? :)
      My Computer


 
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