Today I start up my laptop and face numerous BSOD or blackscreen auto restart. I leave on for about 2hrs and finally bsod/blackscreen stops. I just downloaded java and done a clean startup. Here's the diagnostics test. I check my device manager and there's no exclamation mark on any program listed there. I wonder what's wrong with it??
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
InformationWhy Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.
How Can we know that DV is enabled:
It will make the system bit of slow, laggy.
WarningBefore enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.
If there is no points, make a System Restore Point manually before enabling DV.
Let us know the results, with the subsequent crash dumps, if any.Tip
- If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
- If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.
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Code:BugCheck D0, {8d97adc0, 0, 0, 82b684c9} Probably caused by : memory_corruption ( nt!MiAllocatePoolPages+61 ) Followup: MachineOwner --------------------------------------------------------------------------- BugCheck 1000007F, {8, 801dc000, 0, 0} Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+b ) Followup: MachineOwner --------------------------------------------------------------------------- BugCheck 1000008E, {c0000005, 0, ac23af97, 0} Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE ) Followup: MachineOwner ---------------------------------------------------------------------------- BugCheck 1A, {41287, 157fda4, 0, 0} Probably caused by : dxgmms1.sys ( dxgmms1!_VIDMM_DMA_BUFFER::PushGlobalAllocIntoReferenceTable+20 ) Followup: MachineOwner -----------------------------------------------------------------------------Motherboard?
Do I need to enable Advanced Micro Devices? Because from the guide, TS did not tick it, so i'm not sure need to or no?
The driver in question is the storage controller driver, a part of your AMD chipset. It should be checked.
Select everything in the provider column that is not "microsoft" and "unknown".
I just enable Driver verifier about 1hr ago and face numerous bsod again. What do I need to do next?
Attach with the diagnostics report.
Disable Driver Verifier. It is not needed anymore. It is assumed to be yours a hardware failure.
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
Stress test the CPU.
Hardware - Stress Test With Prime95
All the DV enabled dumps are not indicating to any driver at all.
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Code:BugCheck D1, {a851e120, 2, 0, 853e09f1} Probably caused by : partmgr.sys ( partmgr!PmReadWrite+112 ) Followup: MachineOwner ---------------------------------------------------------------------------- BugCheck 1000008E, {c0000005, 82c6a699, a7f3e73c, 0} Probably caused by : ntkrpamp.exe ( nt!CmpComputeHashValue+70 ) Followup: MachineOwner ----------------------------------------------------------------------------- BugCheck 1A, {41201, c0370f98, f5fc0025, 8a34d190} Probably caused by : memory_corruption ( nt!MiGetPageProtection+1a6 ) Followup: MachineOwner ------------------------------------------------------------------------------ BugCheck 1A, {5100, c0453500, 8, 4174e963} Probably caused by : nsiproxy.sys ( nsiproxy!NsippProbeAndAllocateParameters+287 ) Followup: MachineOwner ----------------------------------------------------------------------------------- BugCheck 7F, {d, 0, 0, 0} Probably caused by : ntkrpamp.exe ( nt!KiSystemFatalException+f ) Followup: MachineOwner ---------
I didn't complete the stress test as the icon looks like its on fire?? It seems overheat??
Attached the ss.
Temperature1: Just started testing
Temperature2: Stopped testing
Temperature3: Do nothing for few mins
As for the ram test, I did it previously on post #6... attached the ss.
The normal temperature is nice, but the temp under stress is very high as you stated.
You need to send the notebook for servicing, dusting, dismantling and re-applying thermal paste. Also afford a cooling pad, you may need it.
Another note ... though memtest finds no error, there is something that is needed to pay attention. The 1GB RAM is of Hynix and the 2 GB one is of Transcend. Remove the Hynix one and see how the computer is running. Sometimes mixture of RAM may cause various issues.
Let us know the results.
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