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Windows 7: BSOD 0x0000009f (I think) no matter what I am doing and randomly

06 Oct 2013   #1

Windows 7 64 home premium
BSOD 0x0000009f (I think) no matter what I am doing and randomly

I am not very good with computers but I wanted to see what can be done about this problem I am experiencing. Very randomly I get the BSOD with the "Driver Power State Failure" title. I see it is common and solvable but my experience is up to only the level of putting my own comp together.

Any help would be greatly appreciated.

My System SpecsSystem Spec
06 Oct 2013   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to the Forum.

It seems that the BSOD's were caused by Etron USB 3.0 Extensible Hub Drivers.
Please update them.

BugCheck 9F, {3, fffffa800eacb8c0, fffff80000b9c3d8, fffffa801027b140}
Probably caused by : EtronHub3.sys
BugCheck 9F, {3, fffffa800eac98c0, fffff800044ba3d8, fffffa8011438580}
Probably caused by : EtronHub3.sys
BugCheck 9F, {3, fffffa800eaf18c0, fffff80000b9c3d8, fffffa800ea649b0}
Probably caused by : EtronHub3.sys
EtronHub3.sys               Sat Jan 29 03:46:45 2011 (4D433945)
EtronXHCI.sys               Sat Jan 29 03:46:43 2011 (4D433943)
Update these drivers as well:
SNCAMD.SYS Mon Jan 8 13:59:57 2007 (45A1F9FD)
USB 2.0 PC Camera (SN9C201) driver
Driver Reference Table - SNCAMD.SYS

snp2sxp.sys Sat Jan 20 09:32:20 2007 (45B18D44)
USB2.0 PC Camera (SNP2STD)
Driver Reference Table - snp2sxp.sys
AsrAppCharger.sys Fri Jun 11 12:37:12 2010
ASRock App Charger
information   Information
download and install Revo Uninstaller.
  • Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).
Please replace your current AV with Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Note   Note
Do not start the trial version of MalwareBytes
You may also take a look at:------------------------
Reduce the start-up items, Antivirus software is basically whats required.------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
Follow this:
Quote   Quote: Originally Posted by writhziden View Post
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Upload a screenshot using:Test your Hard Drive(s) by running:Do post an update after the steps are done.
My System SpecsSystem Spec

 BSOD 0x0000009f (I think) no matter what I am doing and randomly

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